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Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

Exterior
Pool
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

2.5 star property
City-center hotel within easy reach of Byward Market Square

8.2/10 Very good

1,094 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
The price is CA $136
Price available on 12/12/2022
Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
Main amenities
  • Daily housekeeping
  • Self parking
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • ATM/banking services
  • Self-serve laundry
  • Conference space
  • Meeting room
For families
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Downtown Ottawa
  • Parliament Hill - 24 min walk
  • University of Ottawa - 2 min drive
  • Byward Market Square - 4 min drive
  • Rideau Canal - 11 min drive
  • Casino du Lac Leamy - 6 min drive
  • Carleton University - 14 min drive

Getting around

  • Ottawa International Airport (YOW) - 23 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 10 min drive
  • Ottawa Station - 11 min drive
  • Ottawa Fallowfield Station - 28 min drive

Restaurants

  • Kochin Kitchen - 5 min walk
  • Benny's Bistro - 5 min walk
  • Bite Burger House - 6 min walk
  • Khao Thai - 6 min walk
  • Bridgehead - 6 min walk

About this property

Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel

Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel puts you 1.2 mi (2 km) from Parliament Hill and 3 mi (4.9 km) from Casino du Lac Leamy. Free perks include WiFi and on-the-go breakfast daily between 6:30 AM and 9:30 AM. Also, this hotel is 4.1 mi (6.6 km) from Carleton University. Fellow travelers like the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CAD 18.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Working away

  • Business center
  • Meeting room
  • Conference space (1500 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Swimming pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Highchair

More

  • Daily housekeeping

Fees & policies

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Parking

  • Self parking costs CAD 18.00 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Holiday Inn Express Suites Ottawa Downtown East

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
As of 10 Dec 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel on 12 Dec 2022 start from CA $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
Yes, there's a pool.
Are pets allowed at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
Yes. Self parking costs CAD 18.00 per day. Parking spots may be limited.
What are the check-in and check-out times at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (21-min drive) are both nearby.
What is there to do at Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel and nearby?
Recommended spots to visit include Byward Market Square (9-min walk) and University of Ottawa (10-min walk), along with National Gallery of Canada (11-min walk) and Parliament Hill (1.2 mi).
Are there restaurants at or near Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel?
Yes. Nearby restaurants include Kochin Kitchen (5-min walk), Benny's Bistro (5-min walk), and Bite Burger House (6-min walk).
What's the area around Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel like?
Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel is in Downtown Ottawa, a short 9-minute walk from Byward Market Square and 10 minutes' walk from University of Ottawa. The local area is considered walkable as well as being good for sightseeing.

Overall score and ratings

8.2

Very good

8.9/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Great hotel, safe and secure
Newly built I suspect. Built in downtown east across homeless shelter but don't let that deter you. I stayed for 2 nights, never felt unsafe and it's nearby cafes, restaurants and Byward market makes up for the the location. Helpful and cheerful staff, too, particularly the breakfast crew. Kudos!
Julius Ceasar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Korie, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gordon, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The location is not safe
I’m very surprised to be giving a review but I feel strongly that others should be aware. The location for this hotel is far from ideal: it seems very close (walking distance) from iconic locations but it is not a safer or reasonable choice to use anything but a taxi to access the hotel. There are atleast 4 shelters flanking this location and when the sunsets at 5pm, it’s not safe for pedestrians. There was also a significant cleaning smell in the lobby that gave me such a headache over the two days. The room was clean, the pool was nice (but 3 ft deep), and the breakfast was positive. But when I’m staying at a hotel I expect to be able to come and go: this felt like a hotel that expected me to hole up in the room. I won’t be booking here again.
Andrea, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Decent, but not the best.Bad WIFI
Wifi was the worst I've ever had, but everything else was fine. Not the greatest location to walk from late at night with shelters near by, but still decent. Conditions were good.
Nathan, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Bunmi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Touring Ottawa
Great location, walkable to key sites. Very good breakfast. Paid parking under hotel is tight, but doable.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice and clean hotel with good breakfast and centrally located
sandeep, 3-night family trip
Verified Hotels.com guest review