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Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel, Ottawa

City-center hotel within easy reach of Byward Market Square

  • Free on-the-go breakfast and free WiFi
From
$106 CAD

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  • Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel, Ottawa
  • Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel, Ottawa
  • Pool
  • Balcony
  • Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel, Ottawa
Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel, Ottawa. Image 1 of 44
1 / 44Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel, Ottawa
235 KING EDWARD AVENUE, Ottawa, K1N 7L8, ON, Canada
8.2.Very Good.
  • Very good stay. Impressed with how clean it was.

    Oct. 10, 2021

  • It was hard to get into the hotel since the entrance is from a side street and google map…

    Oct. 5, 2021

See all 1,018 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Dining options

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Indoor pool
  • Restaurant
  • The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
    • Parking available
    • Pool
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 182 smoke-free guestrooms
    • Daily housekeeping
    • Self parking
    • Business center
    • 24-hour front desk
    • Coffee/tea in a common area

    For families

    • Free cribs/infant beds
    • Microwave
    • Refrigerator
    • Private bathroom
    • Free toiletries
    • Daily housekeeping

    What’s around

    • In Lowertown
    • Byward Market Square - 9 min walk
    • University of Ottawa - 10 min walk
    • National Gallery of Canada - 11 min walk
    • Parliament Hill - 20 min walk
    • Canadian Museum of History - 25 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room
    • Standard Room, 1 King Bed
    • Standard Room, 1 King Bed, Accessible (Access Tub)
    • Standard Room, 2 Queen Beds, City View
    • Standard Room, 2 Queen Beds, Accessible
    • Suite, 1 King Bed

    What’s around

    Landmarks

    • In Lowertown
    • Byward Market Square - 9 min walk
    • University of Ottawa - 10 min walk
    • National Gallery of Canada - 11 min walk
    • Parliament Hill - 20 min walk
    • Canadian Museum of History - 25 min walk
    • Supreme Court of Canada - 27 min walk
    • Canadian War Museum - 41 min walk
    • Rideau Canal - 2.4 mi / 3.8 km
    • Casino du Lac Leamy - 3 mi / 4.8 km

    Getting around

    • Ottawa International Airport (YOW) - 17 min drive
    • Ottawa, ON (XDS-Ottawa Train Station) - 6 min drive
    • Ottawa Station - 6 min drive
    • Ottawa Fallowfield Station - 19 min drive
    map
    See on map
    235 KING EDWARD AVENUE, Ottawa, K1N 7L8, ON, Canada

    At a glance

    Hotel size

    • This hotel has 182 rooms
    • This hotel is arranged over 9 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (CAD 18.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free on-the-go breakfast daily
    • Coffee/tea in a common area

    Working away

    • Business center
    • Conference space
    • Conference space size (feet) - 1500
    • Conference space size (meters) - 139
    • One meeting room

    Services

    • 24-hour front desk
    • Laundry facilities

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible lounge

    Languages Spoken

    • Chinese
    • English
    • French
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping

    Fees & policies

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Self parking costs CAD 18.00 per day with in/out privileges
    • Parking height restrictions apply

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted.

    Also known as

    • Holiday INN EXP Stes Downtown East OTTAWA
    • Holiday EXP Stes Downtown East OTTAWA
    • Holiday EXP Stes Downtown East
    • Property Holiday INN EXP Stes Downtown East OTTAWA
    • OTTAWA Holiday INN EXP Stes Downtown East Property
    • Property Holiday INN EXP Stes Downtown East
    • Holiday Inn Express Suites Ottawa Downtown East
    • Holiday Inn Express & Suites Ottawa Downtown East Property
    • Holiday Inn Express & Suites Ottawa Downtown East Ottawa
    • Holiday INN EXP Stes Downtown East
    • Express & Suites Ottawa Ottawa

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Holiday Inn Express & Suites Ottawa Downtown East, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs CAD 18.00 per day. Parking spots may be limited.
    • Yes, there's a pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Kochin Kitchen (5-min walk), The Smoque Shack (5-min walk), and Benny's Bistro (5-min walk).
    • No, this hotel doesn't have a casino, but Casino du Lac Leamy (5-min drive) and Rideau Carleton Raceway (21-min drive) are both nearby.
    • Recommended spots to visit include Byward Market Square (9-min walk) and University of Ottawa (10-min walk), along with National Gallery of Canada (11-min walk) and Parliament Hill (1 mi).
    8.2.Very Good.
    • 6.0.Good

      The nicest staff ever

      Hotel staff were so nice, gave us a gift and upgraded our room when I told them we were there on our honeymoon. Parking was in a guests only underground lot which was nice. I rated the hotel so low based only on the location - it was very sketchy. We were right by homeless shelters and low income housing. There was one lady who was screaming into the night and she could clearly be heard from our room. I know there’s nothing the hotel can do about it, just something to keep in mind!

      Jocelyn, 1 night trip, Sep. 20, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      I’ve personally stayed in hotels up to $500 a night And I might be to say that the experience at Holiday Inn was one of the best I have had concern in the quality of the room considering the cheap price

      Toby, 1 night trip, Sep. 18, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Good stay overall, nicely situated close to downtown

      Issameddine, 4 night family trip, Aug. 31, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      We chose this hotel for its location, close to Byward Market and onsite parking. The location is good in terms of walkability but the neighbourhood is rough and we chose our walking routes carefully. The parking garage has a very tight entrance and exit ramp, large vehicles be prepared. The hotel is bright, clean, and well appointed. The breakfast provided had hot and cold items and was good. Seating for breakfast is tight. Enjoyed our stay with the above comments.

      Geoffrey, 2 night trip, Aug. 28, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      It was quite the surprise upon check in to find out they had run out of parking and we had to park two blocks away in an unsecured lot and still had to pay regular parking prices. It was also a disappointment to see how much packaging is used during breakfast service with no recycling options.

      Ryan, 1 night family trip, Aug. 28, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Great Room bad neighborhood

      Homeless/panhandlers on every corner all day every day, approached my family while I was checking in. Had to call front desk on three occasions with no answer anytime, had to go to front desk to ask for towels, about swimming and for item I needed. The rooms were excellent condition very comfy…unfortunately the location is great….but didn’t realize when we booked that there’s a shelter across road. No complaints on room, wish front desk would pick up, very clean.

      Amanda, 2 night family trip, Aug. 22, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Nice hotel in the wong place

      Hotel & room very good Breakfast poor Staff very friendly Pool too small Parking bad Location close to downtown but plenty of honeless and drugs addicts

      Jose A, 4 night family trip, Aug. 21, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      When we got there the hotel clerk told us that rooms are not guranteed when booked through a third parity. The hotel was in a sketchy area. We checked in late and the parking lot was full. We had to park away and walk through a sketchy area back to the hotel.

      1 night family trip, Aug. 19, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Famille trip

      The pool doesn’t work. It was very sad cause we book this hotel based on that for the kids. The breakfast was really not good. Otherwise, the room was clean and in good condition

      PIERRE-LUC, 2 night family trip, Aug. 18, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Very good experience

      Very comfortable spacious and clean.

      1 night family trip, Aug. 18, 2021

      Verified Hotels.com guest review

    See all 1,018 reviews