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All properties in Acapulco (and vicinity), Guerrero, Mexico

Dreams Acapulco Resorts & Spa, Acapulco (and vicinity)

Upscale beachfront resort with spa, near Icacos Beach

  • Free WiFi
From
$346 CAD

Image gallery

  • Junior Suite Ocean Front King Bed - Guest Room
  • Junior Suite Ocean Front King Bed - Guest Room
  • Beach
  • Preferred Club Deluxe Ocean View King Bed - Bathroom
  • Junior Suite Ocean Front King Bed - Guest Room
Junior Suite Ocean Front King Bed - Guest Room. Image 1 of 27
1 / 27Junior Suite Ocean Front King Bed - Guest Room
6.6.Good.
  • Overall, I was disappointed with this resort. The food was absolutely horrible (limited…

    Dec. 24, 2019

  • The hotel opened 24 days before arrival by us. Too many things weren’t ready, like 3 of…

    Nov. 25, 2019

See all 45 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 605 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • 2 outdoor pools

Feel at home

  • Playground on site
  • In-room childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Connecting/adjoining rooms available
  • Television

What’s around

  • In Costera Acapulco
  • Icacos Beach - 2 min walk
  • El Rollo Acapulco - 40 min walk
  • Naval History Museum - 7 min walk
  • Casa de la Cultura - 9 min walk
  • El Veladero National Park - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Tropical View King Bed
  • Deluxe Tropical View Double Beds
  • Deluxe Partial Ocean View King Bed
  • Deluxe Partial Ocean View Double Beds
  • Deluxe Ocean View King Bed
  • Deluxe Ocean View Double Beds
  • Preferred Club Deluxe Partial Ocean View King Bed
  • Preferred Club Deluxe Partial Ocean View Double Beds
  • Preferred Club Deluxe Ocean View King Bed
  • Preferred Club Deluxe Ocean View Double Beds
  • Junior Suite Ocean Front King Bed
  • Preferred Club Junior Suite Ocean Front King Bed
  • Preferred Club Family Suite Ocean View
  • Deal of the Day
  • Breakfast Plan Deluxe Tropical View King Bed
  • Breakfast Plan Deluxe Tropical View Double Beds
  • Breakfast Plan Deluxe Partial Ocean View King Bed
  • Breakfast Plan Deluxe Partial Ocean View Double Beds

Location

  • In Costera Acapulco
  • Icacos Beach - 2 min walk
  • El Rollo Acapulco - 40 min walk

What’s around

Landmarks

  • In Costera Acapulco
  • Icacos Beach - 2 min walk
  • El Rollo Acapulco - 40 min walk
  • Naval History Museum - 7 min walk
  • Casa de la Cultura - 9 min walk
  • El Veladero National Park - 10 min walk
  • Acapulco Golf Club - 22 min walk
  • Guitarrón Beach - 39 min walk
  • Botanical Gardens of Acapulco - 41 min walk
  • Playa El Morro - 42 min walk
  • Diana Galleries Mall - 2.3 mi / 3.8 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 25 min drive

At a glance

Hotel size

  • This hotel has 605 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 120 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Free beach cabanas
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Fitness facilities
  • Full-service spa
  • Playground on site
  • Beach towels
  • Arcade/game room

Working away

  • Business center
  • Number of meeting rooms - 11
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Things to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Dreams Acapulco Resorts & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, PEVONIA. Services include massages. The spa is equipped with a steam room.

The spa is open daily.

Dining

Barefoot Grill - This poolside steakhouse serves lunch only.

Coco Cafe - Onsite coffee shop. Open 24 hours. Open daily.

El patio - This restaurant specializes in Mexican cuisine. Open daily.

Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.

World Café - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Small print

Also known as

  • Dreams Acapulco & Spa Acapulco
  • Dreams Acapulco Resort & Spa Hotel
  • Dreams Acapulco Resort Spa
  • Dreams Acapulco Resorts Spa
  • Dreams Acapulco Resorts & Spa Resort
  • Dreams Acapulco Resorts & Spa Acapulco
  • Dreams Acapulco Resorts & Spa Resort Acapulco
  • Dreams Acapulco Resorts Spa Optional All Inclusive
  • Dreams Acapulco Resorts Spa – Optional All Inclusive
  • Dreams Acapulco Resort & Spa Acapulco
  • Dreams Acapulco Resort & Spa Hotel Acapulco

Optional extras

Valet parking costs USD 120 per night with in/out privileges

Pets are allowed for an extra charge of USD 1000 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Dreams Acapulco Resorts & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 120 per night.
  • Yes, there are 2 outdoor pools.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of USD 1000 per pet, per night.
  • You can check in from 3:00 PM - 6:00 AM. Check-out time is noon.
  • Yes, there are 5 onsite restaurants, featuring Mexican cuisine and poolside dining. Nearby restaurants include Buffalo Xtreme Acapulco (5-min walk), 100% Natural (6-min walk), and El Pesca'O (7-min walk).
  • Dreams Acapulco Resorts & Spa has 2 outdoor pools, 5 bars, and a spa, as well as a fitness center and an arcade.
6.6.Good.
  • 8.0.Very Good

    En general súper bien , la atención excelente , solo faltaría música en el área de alberca y los animadores que estuvieran de n poco más animando jaja Pero en general muy bien

    Laura, 3 night trip, May 30, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Cancelamos dos de las 3 noches reservadas. Había demasiada gente, para el registro y el buffet del desayuno hicimos fila de 25 minutos! La calidad de los alimentos no era buena....... La habitación estaba bien, limpia, amplia y cómoda; con una gran vista......pero muy austera

    Liliane, 3 night trip, May 21, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    No es un hotel dreams, pesimo servicio en restaurantes, muy mala comida, nada que ver con otros hoteles de la misma cadena En el bar excelente servicio de adolfo

    Raul, 3 night trip with friends, May 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Porque cobran aparte de que ya les pagamos 350 doll me cobran el Parqueo, debe ser incluido

    2 night romance trip, Feb. 26, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    El edificio es un poco viejo, pero las instalaciones están muy bien, el servicio excelente y muy buena ubicación. Lo recomiendo bastante

    Stephanie, 2 night trip, Feb. 14, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Pésimo servicio

    Muy complicada estancia, tienen un desorden, compré el plan preferred y nunca lo quisieron reconocer en restaurantes ni en las amenidades porque según no estaba en la lista, indignante porque fue mas de 3 ocasiones. La habitación que nos asignaron al principio no servía el frigobar, ni el control de la tele ni la regadera, Fue un desastre

    Jacqueline, 2 night family trip, Feb. 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Excelente servicio

    La atención de todo el personal es excelente, la limpieza es buena

    Erendira, 2 night trip, Feb. 12, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Mal hotel

    Muy mala atencion al ingreso, y la relación precio-servicio muy mala, no volveria nunca mas.

    1 night family trip, Jan. 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Estancia regular lo pueden mejorar.

    Todo en cuestion servicio del personal excelente pero nivel habitación el aire acondicionado no servia y lo fueron arreglar 2 veces nunca sirvió .

    ELSA P, 1 night trip, Jan. 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Todo muy bien las albercas la comida muy variable,la atencion del personal muy bien lo unico que las habitaciones que estubieran renovadas esta con buen espacio la hanitacion pero que fuera mas de lujo porque en las fotos se ve diferente alo que yo vi la vista espectacular 👌

    Sara, 4 night trip with friends, Nov. 18, 2020

    Verified Expedia guest review

See all 45 reviews