Guests
All properties in Aalborg, Nordjylland, Denmark

Helnan Phønix Hotel, Aalborg

4-star hotel with bar/lounge, near Aalborg Historical Museum

  • Free WiFi
From
$147 CAD

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Family Quadruple Room - Living Area
  • Junior Room, 1 King Bed - City View
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 48
1 / 48Lobby Sitting Area
Vesterbro 77, Aalborg, DK-9000, Denmark
8.0.Very Good.
  • Gode parkeringsforhold. Venlig modtagelse. Godt værelse, lidt slidt. Hotellet ligger…

    Apr. 20, 2022

  • Very conveniently located hotel with on-site parking. Professional service. Nice room.…

    Apr. 5, 2022

See all 1,147 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Dining options
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 224 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Fitness center
  • Self parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Aalborg Centrum
  • Jomfru Ane Gade - 4 min walk
  • Aalborg Tower - 15 min walk
  • Aalborg Zoo - 20 min walk
  • Aalborg Historical Museum - 2 min walk
  • Budolfi Cathedral - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room, 1 Single Bed
  • Double Room, 1 King Bed
  • Triple Room
  • Family Quadruple Room
  • Junior Room, 1 King Bed
  • Quadruple Room
  • Double Room, 2 Single Beds

What’s around

Landmarks

  • In Aalborg Centrum
  • Jomfru Ane Gade - 4 min walk
  • Aalborg Tower - 15 min walk
  • Aalborg Zoo - 20 min walk
  • Aalborg Historical Museum - 2 min walk
  • Budolfi Cathedral - 3 min walk
  • Jens Bangs Stenhus - 5 min walk
  • Utzon Center - 10 min walk
  • House of Music - 14 min walk
  • Gigantium Arena - 6.1 mi / 9.8 km

Getting around

  • Aalborg (AAL) - 12 min drive
  • Aalborg Station - 10 min walk
  • Aalborg Vestby Station - 10 min walk
  • Lindholm Station - 8 min drive
map
See on map
Vesterbro 77, Aalborg, DK-9000, Denmark

At a glance

Hotel size

  • This hotel has 224 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (DKK 110 per day)
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Fitness facilities
  • Golfing nearby

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 3
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Danish
  • English

In the room

Home comforts

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Brigaderen - This lobby lounge serves breakfast only. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for DKK 100.0 per day

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Uncovered self parking costs DKK 110 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards and cash.

Also known as

  • Phønix Hotel Aalborg
  • Helnan Phønix
  • Helnan Phønix Hotel Hotel
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Hotel Hotel Aalborg
  • Phønix Aalborg
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Aalborg
  • Helnan Phønix
  • Helnan Phoenix Hotel
  • Phønix
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Aalborg

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Helnan Phønix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs DKK 110 per day. Parking spots may be limited.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Fontænen (3-min walk), MIN OLIVIA APS (3-min walk), and 1000fryd (3-min walk).
  • Maintain your daily exercise routine at the gym.
8.0.Very Good.
  • 10.0.Exceptional

    Top service!

    Rigtig god beliggende, gode parkeringsforhold og ikke mindst enestående god service, som man sjældent ser andre steder! Vi kommer helt sikkert igen en dag :)

    3 night family trip, Apr. 5, 2022

    Verified Hotels.com guest review

  • 8.0.Very Good

    Dejligt hotel

    Fint ældre hotel, som jeg med glæde er kommet tilbage til. Perfekt beliggenhed, imødekommende personale og dejlig morgenmad.

    Jytte, 2 night family trip, Dec. 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ophold

    Skønt ophold gode værelser god morgenmad og betjening kommer igen

    Lasse, 1 night trip, Nov. 24, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    jordslået pletter i baderum wc virker ikke synes værelse 226 er slidt

    michael, 1 night business trip, Nov. 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Slidt og burde være 3 stjernet

    Meget hårde seng med ringe komfort. Tarveligt badeværelse. Bude være et 3 stjernet hotel

    Berit, 1 night trip, Oct. 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Ok, men dårligt rengjort

    Ok standard, dog af ældre dato. Der var ikke gjort godt rent, især ikke på badeværelset hvor der ikke var tømt skraldespand, der var masser af hår på risten og tandpastarester på glashylde.

    Kim, 1 night business trip, Oct. 13, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Old fashioned and well situated

    The hotel is in a nice location for walks around the centre. My room was small and cold. The bathtub did not have any security items (handles/rubbermat), so an older person will perhaps feel insecure bathing in it. The hotel did not encourage you to reuse towels and I found it a waste of ressources, that the soap was wrapped in plastic and paper. I missed coffee/tea in the room. And the tap water was lukewarm. The breakfast was ordinary but okay and the coffee machine was very slow.

    Michael, 3 night business trip, Oct. 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Heart of the city, friendly staff.....

    Great location, friendly staff, key card system fails too often unfortunately as the cards are clearly over sensitive and multiple repeated visits are needed to reception to resolve.

    Neil, 2 night business trip, Oct. 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Would stay again

    Very good breakfast. The room was very comfortable, but a bit cold.

    Bettina, 1 night business trip, Oct. 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Old friends

    i stayed her many times over many years. it is like coming to old friends. highly recommended

    Egil, 1 night business trip, Sep. 15, 2021

    Verified Hotels.com guest review

See all 1,147 reviews