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All properties in Puerto Juarez, Cancun, Quintana Roo, Mexico

All Ritmo Cancun Resort & Water Park, Puerto Juarez

3.5-star beachfront resort with free water park, near El Meco Archaeological Site

  • Free buffet breakfast, free WiFi in lobby, and free parking
From
$188 CAD

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  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
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1 / 152Pool
6.8.Good.
  • Property is great. No wifi in some rooms across the street. Water park closes once a week…

    Jan. 5, 2021

  • Front desk not organized how much to charge some stuff stuff I’m not happy

    Jan. 2, 2021

See all 282 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Transportation options
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 155 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Free water park

Feel at home

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Connecting/adjoining rooms available

What’s around

  • On the waterfront
  • El Meco Archaeological Site - 12 min walk
  • Gran Puerto Pier - 27 min walk
  • Plaza Las Americas - 5 mi / 8 km
  • Punta Sur - 10.5 mi / 16.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Junior Suite, Sea View
  • Standard Room Kids eat and stay free
  • Junior Suite Ocean View Kids eat and stay free
  • Super Saver Room
  • Studio Supreme
  • Garden View
  • Master Suite Garden View
  • Suite Marina View
  • Junior Suite Royal Ocean View
  • Jacuzzi Ocean View
  • Imperial Suite Ocean View
  • Master Suite Ocean View

Location

  • On the waterfront
  • El Meco Archaeological Site - 12 min walk
  • Gran Puerto Pier - 27 min walk

What’s around

Landmarks

  • On the waterfront
  • El Meco Archaeological Site - 12 min walk
  • Gran Puerto Pier - 27 min walk
  • Plaza Las Americas - 5 mi / 8 km
  • Punta Sur - 10.5 mi / 16.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive
  • Airport drop-off service

At a glance

Hotel size

  • This hotel has 155 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport drop off (available 24 hours)*

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Free buffet breakfast daily
  • 4 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area

Things to do

  • Basketball on site
  • Free bicycles on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Volleyball on site
  • Ecotours nearby
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Working away

  • Conference space
  • Conference space size (feet) - 8072
  • Conference space size (meters) - 750
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1985
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Handrails in stairways

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch TV
  • Cable TV channels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at All Ritmo Cancun Resort & Water Park are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet meals, snacks, and beverages included

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking

Land activities
  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Dining

El Palmar - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner.

Ostras & Oysters - This restaurant overlooks the ocean and specializes in international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Oasis Pancho Villa - This restaurant overlooks the garden and specializes in Mexican cuisine. Reservations are required. Open select days.

Terraza Gondola - This restaurant overlooks the ocean and pool and specializes in Italian cuisine. Reservations are required. Open select days.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Tennis on site
  • Basketball on site
  • Free bicycles on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Volleyball on site
  • Free water park access

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Small print

Also known as

  • All Ritmo Cancun Resort Water Park All Inclusive
  • All Ritmo Resort Water Park All Inclusive
  • All Ritmo Cancun & Water Park
  • All Ritmo Cancun Resort Water Park
  • Ritmo Cancun Water Park
  • All Ritmo Cancun Resort & Water Park Resort
  • All Ritmo Cancun Resort & Water Park Cancun
  • All Ritmo Cancun Resort Water Park All Inclusive
  • All Ritmo Cancun Resort & Water Park Resort Cancun
  • All Ritmo Cancun Resort Water Park with Optional All Inclusive
  • Ritmo Water Park
  • All Ritmo Cancun Water Park All Inclusive
  • All Ritmo Water Park All Inclusive
  • Sea Adventure Resort Water Park All Inclusive
  • Ritmo Water Park Inclusive
  • Ritmo Water Park Inclusive

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of MXN 760 per vehicle. Maximum occupancy 7

Airport shuttle service for children between the ages of 1 and 12 costs MXN 760

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 6:00 AM to 8:00 PM.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Administrative fee: MXN 25.34 per accommodation, per night

The charges below are included in the total price displayed:

  • Christmas Day gala dinner fee for stays on 25 December
  • New Year's Day gala dinner fee for stays on 1 January

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, All Ritmo Cancun Resort & Water Park does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 4 onsite restaurants, featuring international cuisine and garden views. Nearby restaurants include Marbella (14-min walk), Du Mexique (3.4 mi), and Yamamoto (3.4 mi).
  • Yes, a shuttle from the hotel to the airport is available. The charge is MXN 760 per vehicle.
  • No, this resort doesn't have a casino, but PlayCity Casino (7-min drive) and Royal Yak Casino and Sports Book (8-min drive) are both nearby.
  • Have fun with onsite activities like kayaking, sailing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball and volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include 2 bars and a private beach. All Ritmo Cancun Resort & Water Park also has a waterslide, a fitness center, and spa services, as well as a garden and access to a nearby outdoor pool.
6.8.Good.
  • 8.0.Very Good

    We enjoyed our week at All Ritmo. It's not right in Cancun, we liked that but some people might not. The pool is really good, the beach is nice. It's sheltered from the ocean so the kids could swim when other resorts had to close their beaches for the surf. The waterslides are great and my kids had a great time. Recommend the bike tour to the ruins close by. Staff was great, a lot of young people working there interacting with the kids, playing football, volleyball, doing crafts. On the other hand, the building is old. The rooms we had were clean and comfortable though. The food was good, could use some improvement though. I'm not a drinker anymore but I do consume more coffee than I should haha. That being said, coffee being more readily available through the day would be nice. And since cream rather than milk. Even just a coffee machine in the dining room. All in all, recommend for families like us who want to save a couple bucks and do an extra vacation a year

    Tony, 7 night family trip, Feb. 26, 2020

    Verified Expedia guest review

  • 2.0.Poor

    The property was super old for it being a 5 star hotel, also for it being a family resort there’s limited things for kids , water park and 1 small pool was fine and beach was good but other then that for 5 days kids got super board! Also the food was all pork products, and limited food options for children! Good thing there was bread and fruit!

    Family, 5 night family trip, Nov. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I decided to spend my time on the hotel, instead of walking around, because they have so many fun activities and the entertainment time is the best. I love it all. Good and simple food, traditional drinks and lots of entertainment.

    Aline, 7 night trip, Oct. 8, 2019

    Verified Expedia guest review

  • 6.0.Good

    You could probably find a better resort than this at the same price. Staff wasn’t that friendly or helpful. The location is sort of inconvenient. The food was good, though.

    Name, 5 night trip with friends, Aug. 24, 2019

    Verified Travelocity guest review

  • 8.0.Very Good

    Most of the staff is nice and have good customer service, however there is that person that always ruin the good service. In the lobby the persons in check in area, are not the friendly ones. I did not like the way check in is done. They make you wait until 3:00pm to give you your room, even if the room is available. I traveled with my family about 12 hours with 2 kids under 6 y/o, and we had to wait in the lobby until 3:00pm just because. Not good.

    7 night family trip, Aug. 9, 2019

    Verified Expedia guest review

  • 2.0.Poor

    The only thing I can say that was nice about this hotel was the A La Carte. The beach was HORRIBLE, so dirty and covered in sea weed. Their buffet was disgusting and no good entertainment. Games room is very small and needs upgrading. Water park was nice but you need to go across the street to access it. It wasn’t accommodating to those that spoke English, they spoke in Spanish the whole time which was hard for others to understand. The hotel seemed as if it was more so catered to locals and those that are Mexican. Music was on repeat so we listened to the same songs for five days. No wifi is accessed in room unless paid for, no wifi service by pool only in lobby which was very poor quality. I would NOT recommend this hotel to anyone nor would return their. Very disappointing, kids also got bored quick!!!!

    5 night family trip, Apr. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very personably and hospitable. Private feel with tinjs for the kids to do

    7 night family trip, Mar. 16, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Clean and well maintained, friendly and amiable staff, food just so so, not in the best place of the beach but still a lot of fun

    7 night family trip, Mar. 8, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Over priced and under cared for. Food selection was terrible. Looks like they are attempting to clean it up but it will take A LOT of work! beach is nice and water park was also ok.

    2 night trip, Dec. 13, 2018

    Verified Expedia guest review

  • 2.0.Poor

    Nice location, lots of beach bars when you head out for a walk Was there 7 days, rained hard one night, woke up and my room upgrade had over a foot of water in it, blew my mine, all my clothes that I had left in my luggage were wet...had no clothes outside of a sweater I wore for 2 days They moved me to a new room...had to make another complaint when a massive cockroaches entered my room...no lie Unfortunate cause was looking forward to my vacation...instead I had in the back of my mind to ask for my money ban Back...but was too tired and ready to come home from my ordeal

    Matt, 7 night trip, Sep. 8, 2018

    Verified Expedia guest review

See all 282 reviews