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Best Western Orlando Gateway Hotel, Orlando

Family-friendly hotel with outdoor pool, near Universal Studios Florida

  • Free WiFi and free parking
From
$78 CAD

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8.2.Very Good.
  • Clean property. Great convenient location! Free parking. Nice pool.

    Mar. 6, 2020

  • Very satisfied. Close to everything. Friendly staff. Lots of free parking. Great for…

    Mar. 1, 2020

See all 2,876 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Safe
Quiet
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 297 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool and 2 spa tubs
  • Breakfast available
  • Free theme park shuttle

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Southwest Orlando
  • Universal Studios Florida - 24 min walk
  • Aquatica - 4.1 mi / 6.6 km
  • Florida Mall - 5.1 mi / 8.2 km
  • SeaWorld® Orlando - 5.2 mi / 8.3 km
  • Discovery Cove - 6.5 mi / 10.5 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Refrigerator, Poolside
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Location

  • In Southwest Orlando
  • Universal Studios Florida - 24 min walk
  • Aquatica - 4.1 mi / 6.6 km

What’s around

Landmarks

  • In Southwest Orlando
  • Universal Studios Florida - 24 min walk
  • Aquatica - 4.1 mi / 6.6 km
  • Florida Mall - 5.1 mi / 8.2 km
  • SeaWorld® Orlando - 5.2 mi / 8.3 km
  • Discovery Cove - 6.5 mi / 10.5 km
  • Camping World Stadium - 7.7 mi / 12.3 km
  • Amway Center - 8.6 mi / 13.8 km
  • Disney Springs® - 10 mi / 16.1 km
  • Epcot® - 12.6 mi / 20.3 km
  • Walt Disney World® - 16.6 mi / 26.7 km

Getting around

  • Orlando International Airport (MCO) - 22 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 31 min drive
  • Orlando Sanford Intl. Airport (SFB) - 39 min drive
  • Orlando Station - 10 min drive
  • Winter Park Station - 22 min drive
  • Kissimmee Station - 29 min drive
  • Free theme park shuttle

At a glance

Hotel size

  • This hotel has 297 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4:00 PM-2:00 AM
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Oversized vehicles are not permitted.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar

Things to do

  • Outdoor pool
  • Free pool cabanas
  • Fitness facilities
  • Number of spa tubs - 2
  • Basketball on site
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
  • Water skiing nearby
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 2500
  • Conference space size (meters) - 232
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Braille signage
  • Hand-held showerhead
  • Raised toilet seat
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in shower

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Small print

Also known as

  • Best Western Gateway Hotel Orlando
  • Orlando Gateway Best Western
  • Best Western Gateway Hotel
  • Best Western Gateway
  • Best Western Orlando
  • Orlando Gateway Hotel Orlando
  • Best Western Orlando Gateway Hotel Hotel
  • Best Western Orlando Gateway Hotel Orlando
  • Best Western Orlando Gateway Hotel Hotel Orlando
  • Best Western Hotel Orlando Gateway
  • Best Western Orlando Gateway
  • Best Western Orlando Gateway Hotel
  • Best Western Orlando Hotel
  • Gateway Orlando
  • Gateway Orlando Hotel
  • Orlando Best Western
  • Orlando Best Western Gateway Hotel

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 22.5 per day

To-go breakfast is offered for an extra charge of USD 11.95 for adults and USD 7.95 for children (approximately)

There is a service fee of USD 9 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 50.00 per stay

  • Service fee: USD 9 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Orlando Gateway Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - 2:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include The Cirque Magique (7-min walk), IHOP (8-min walk), and Chili's (9-min walk).
  • Have fun with nearby activities like skydiving and water skiing, and practice your swing on the nearby golf course. Additional recreation onsite includes basketball. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include an outdoor pool and a fitness center.
8.2.Very Good.
  • 10.0.Exceptional

    Good, despite misleading descriptions

    The description said there was breakfast incouded, but it wasn't, altho it was really good for the price offered. Would definitely go back

    3 night family trip, Feb. 29, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Cleaning service very good. Main areas also clean. Trip planning service helpful in main lobby.

    Jeff, 4 night family trip, Feb. 28, 2020

    Verified Expedia guest review

  • 4.0.Fair

    I only stayed one night before flying home but was disappointed. It looks like it needs a bit of a refresh. The restaurant food was really poor. The room was missing USB charging ports. I waited for 5 minutes for the water to heat up in the morning in the shower. Just basic things but a bit annoying when not available.

    1 night family trip, Feb. 27, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Your avg. Best Western property

    Pretty typical Best Western. Dated decor but our suite was pretty big with good amenities, a nice surprise. Ample parking and great location.

    Joel, 1 night trip, Feb. 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel! Two hot tubs, pool, laundry machines worked good, restaurant/bar, convenient store for quick items needed which had everything I needed. Loved staying here!

    5 night business trip, Feb. 24, 2020

    Verified Expedia guest review

  • 6.0.Good

    Good location. About a 6 minute drive to the major Universal Resorts where you can access the boats for easy transportation to both Universal Studios and Islands of Adventure. I got my room for $110 a night vs staying in the Universal Resorts for $500 - $750 a night, and still being able to enjoy what the resorts offer. The staff were super helpful and very friendly whenever I needed something. This is a great, cost friendly hotel for anyone that wants to be close to the action without paying the price. My room was very clean. The only problem I had was a torn up shower curtain that didn't cover the full opening of the shower, so water was bouncing off me onto the floor. Overall a really good place to stay when visiting Universal Studios.

    Mahrqes, 3 night family trip, Feb. 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This property was close to Universal and had a free shuttle included

    Isadora, 3 night trip with friends, Feb. 18, 2020

    Verified Expedia guest review

  • 6.0.Good

    We had a problem with the fan not working in thr bathroom which had a little mold on the tile and ceiling. Had to report the broken fan twice and then was told there was nothing they could do. Very disappointed with this property. Will not stay hete again.

    Michael, 3 night romance trip, Feb. 16, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The staff here are so friendly and helpful. The restaurant was good but the service there could be better. We sat at a table for 20 minutes with no service and then finally decided to leave. The rooms are older but clean. The pool area was a great way to spend the day before our flight. Very good location. There is a little store right in the lobby with snacks and coffee.

    1 night family trip, Feb. 9, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Room was large and location was great for our plans.

    Darren, 4 night romance trip, Feb. 8, 2020

    Verified Expedia guest review

See all 2,876 reviews