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Carlton Hotel Singapore (SG Clean)

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Primary image
Outdoor pool, open 7 AM to 10 PM, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
Deluxe Room | In-room safe, desk, laptop workspace, blackout drapes
Room amenity

Overview of Carlton Hotel Singapore (SG Clean)

Carlton Hotel Singapore (SG Clean)

4.5 star property
Luxury hotel with spa, near Cathedral of the Good Shepherd

9.0/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • 24/7 front desk
The price is CA $229
Price available on 10/16/2022
Map
76 Bras Basah Road, Singapore, 189558
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Downtown Singapore
  • Orchard Road - 6 min walk
  • Gardens by the Bay - 24 min walk
  • Marina Bay Sands Skypark - 25 min walk
  • Marina Bay Sands Casino - 27 min walk
  • Suntec City - 2 min drive
  • Singapore Flyer - 4 min drive
  • Bugis Street Shopping District - 5 min drive
  • Raffles Place - 7 min drive
  • Singapore Botanic Gardens - 12 min drive
  • East Coast Park - 14 min drive

Getting around

  • Singapore Changi Airport (SIN) - 22 min drive
  • Seletar Airport (XSP) - 25 min drive
  • Senai International Airport (JHB) - 68 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.7 miles/35 km
  • JB Sentral - 51 min drive
  • Bras Basah Station - 3 min walk
  • City Hall Station - 5 min walk
  • Esplanade Station - 5 min walk
Map

About this property

Carlton Hotel Singapore (SG Clean)

4.5-star luxury hotel in the heart of Downtown Singapore
Located close to Orchard Road, Carlton Hotel Singapore (SG Clean) provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a massage, aromatherapy, or a body scrub at LifeSpa, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Chinese cuisine and more. Yoga classes are offered at the gym; the property also has a hair salon, dry cleaning/laundry services, and a bar. In addition to a business center and a steam room, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), limo/town car service, and tour/ticket assistance
  • Express check-out, a front desk safe, and a porter/bellhop
  • Guest reviews say great things the dining options, helpful staff, and proximity to the airport
Room features
All guestrooms at Carlton Hotel Singapore (SG Clean) boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Smart TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 940 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property's cleaning deposit covers additional sanitation costs, to be imposed if a guest receives a positive COVID-19 test result during their stay at the property. Otherwise the deposit is refundable via credit card within 14 days after check-out.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's pool

What to do

  • Yoga classes
  • Golfing nearby

Working away

  • Business center
  • 13 meeting rooms
  • Conference space (4370 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1988
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Korean
  • Malay

Room amenities

Be entertained

  • Smart television
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

LifeSpa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Dining

Wah Lok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Cafe Mosaic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Tuxedo - This café serves light fare only. Open daily.
Shinji by Kanesaka - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of SGD 35 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10 PM
  • Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Children under 11 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Carlton Hotel Singapore
Carlton Singapore
Carlton Singapore Hotel
Hotel Carlton Singapore
Hotel Singapore Carlton
Singapore Carlton
Singapore Carlton Hotel
Singapore Hotel Carlton
Carlton Hotel Singapore
Carlton Singapore Sg Clean
Carlton Hotel Singapore (SG Clean) Hotel
Carlton Hotel Singapore (SG Clean) Singapore
Carlton Hotel Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Does Carlton Hotel Singapore (SG Clean) offer free cancellation for a full refund?
Yes, Carlton Hotel Singapore (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Carlton Hotel Singapore (SG Clean)?
As of 28 Sept 2022, prices found for a 1-night stay for 2 adults at Carlton Hotel Singapore (SG Clean) on 16 Oct 2022 start from CA $229, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Carlton Hotel Singapore (SG Clean)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Carlton Hotel Singapore (SG Clean)?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Carlton Hotel Singapore (SG Clean)?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Carlton Hotel Singapore (SG Clean)?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Carlton Hotel Singapore (SG Clean)?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Carlton Hotel Singapore (SG Clean)?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (7-min drive) and Resort World Sentosa Casino (10-min drive) are both nearby.
What is there to do at Carlton Hotel Singapore (SG Clean) and nearby?
Onsite recreation at Carlton Hotel Singapore (SG Clean) includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Carlton Hotel Singapore (SG Clean) also has a sauna and a steam room.
Are there restaurants at or near Carlton Hotel Singapore (SG Clean)?
Yes, there are 4 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Trattoria Lafiandra (3-min walk), Halia (3-min walk), and Mikuni (4-min walk).
What's the area around Carlton Hotel Singapore (SG Clean) like?
Carlton Hotel Singapore (SG Clean) is in Downtown Singapore, a short 3-minute walk from Bras Basah Station and 6 minutes' walk from Orchard Road. Travelers give top marks for the hotel's prime location.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness
Write a review

6/10 Good

So so stay
The room was ok in terms of quietness. However the staff service was not at 4-5 stars. I was firstly given smoking room and gotta wait for the change. Then, i asked for late checkout at 1pm but not allowed. I may expect too much for Carlton Brand.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great property, prime location, worst service ever
Service was ridiculously bad. Aside from the housekeeper who cleaned the rooms at the tenth floor who was friendly and courteous, every other staff member, especially those at the front desk and concierge at the lobby, bellboys, and the Tuxedo Cafe service staff were unimaginably rude and unwilling to help on so many occasions throughout my 10 day stay.
9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
We had a great stay at the Carlton for our first overseas holiday since COVID. We brought out 9 month old and the room was very spacious for all 3 of us (including cot). Staff were very friendly and helpful, especially the concierge, would definitely stay here again!
Merrilee, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel and large and comfortable rooms
Dario, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Extremely disappointing Front desk service.
There was only 1 recept and he was attending to someone for quite long and there were two in the queue (including me). He shld have activated another recept to help out. My booking was done with hotels.com 20 mins prior to reaching at 2 plus am but recept could not find my booking and insisted mine was for the next day when I showed him it was not. Then he was slow to create manually and the last straw came when he offered me a twin bed room when I clearly indicated I wanted a king bed. By then, a queue of 3 people had formed behind me. Eventually he gave a king bed but the delay and the unhappiness was already caused. Very disappointing front desk service for a 4.5 Star hotel
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

All good apart from check in
The only criticism I have is that with an early flight arrival I could only access my room at 3.00pm having checked in at 9.30 am. I do not believe there was 100% capacity so it would have been nice if I was offered access to a room earlier. Apart from that I had an excellent stay.
John, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel
Hotel was in a perfect location to explore Singapore and we got upgraded for free as we were on our honeymoon. Would definitely stay gain
George, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

rajeev, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Ok
Hotel average. Stayed on the premium side. Biggest issue is no hotel bar.
Dan Barlow, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

Comfortable room, only complaint was that shower wasn’t very hot
Jamie, 3-night business trip
Verified Hotels.com guest review