Quality Inn and Conference Center

Photo gallery for Quality Inn and Conference Center

Primary image
Indoor pool, pool umbrellas, sun loungers
Indoor pool, pool umbrellas, sun loungers
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Quality Inn and Conference Center

Quality Inn and Conference Center

2.5 star property
Pet-friendly Richmond hotel with 1 indoor pools, connected to the convention center

7.2/10 Good

661 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
5501 National Rd E, Richmond, IN, 47374
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Conference center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • ATM/banking services
  • Vending machine
For families
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Richmond

Getting around

  • Dayton Intl. Airport (DAY) - 38 min drive

About this property

Quality Inn and Conference Center

When visiting Richmond, Quality Inn and Conference Center is a great choice to consider. Guests can take a dip in the indoor pool or visit the 24-hour fitness center for a workout. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free

What to do

  • Pool table

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4740 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Picnic area
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from April 30 2022 to December 31 2022 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Frequently asked questions

Does Quality Inn and Conference Center offer free cancellation for a full refund?
Yes, Quality Inn and Conference Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quality Inn and Conference Center?
As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at Quality Inn and Conference Center on 5 Sep 2022 start from CA $89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quality Inn and Conference Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Quality Inn and Conference Center?
Yes, there's an indoor pool. The swimming pool will be unavailable from April 30 2022 to December 31 2022 (dates subject to change).
Are pets allowed at Quality Inn and Conference Center?
Yes, pets are welcome. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn and Conference Center?
Yes, there's free self and extended parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn and Conference Center?
You can check in from 3 PM - 10 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Quality Inn and Conference Center and nearby?
Quality Inn and Conference Center has an indoor pool and a 24-hour fitness center, as well as a picnic area.
Are there restaurants at or near Quality Inn and Conference Center?
Yes. Nearby restaurants include Steak 'n Shake (6-min walk), Cracker Barrel (8-min walk), and Gulzar's Indian Cuisine (11-min walk).
What's the area around Quality Inn and Conference Center like?
Quality Inn and Conference Center puts you in the heart of Richmond. Popular attractions include Glenn Miller Park, which is 4 minutes away by car. Travelers say this hotel is in a good location.

Overall score and ratings

7.2

Good

7.4/10

Cleanliness

7.7/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

4/10 Fair

This was subpar for usual Quality Inn experience. Front desk interaction neither friendly nor unfriendly. No general explanation about services. Room clean but dated.
Donald, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Thomas, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Comfortable
Sonia, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Susan, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Bad Customer Service
The customer service was very bad. They make you feel unwelcome and treat guests like potential criminals. The walls in the rooms are very thin.
Robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Horrible
Changing a bathroom vanity does not make the room “renovated”. Room was not clean. Mold in the shower and bathroom sink faucet. Constantly felt like I was being watched every time I would leave and come back. Front desk people were always staring and not friendly.
Angela, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Worst shower ever. Could hear people in next room talking in a normal tone. Hoped loud AC would come on to drown them out. Awful
Ralph, 1-night trip
Verified Hotels.com guest review

6/10 Good

Needs upgrade; old building; br eakfast unworthy.
Rubin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Matthew, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Travis, 1-night trip
Verified Hotels.com guest review