Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel in Orlando: Reviews, Deals, and Hotel Rooms on Hotels.com

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4-star hotel with outdoor pool, near Disney Springs™

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview
Rooms
Location
Amenities
Policies

Good

Property highlights

Pet-friendly

Pool

Free WiFi

Air conditioning

Free parking

Laundry facilities

8686 Palm Pkwy, Orlando, FL, 32836

Main amenities

Daily housekeeping
Restaurant
Outdoor pool
Breakfast available
Fitness center
Waterslide
Room service
Conference center
Business center
2 meeting rooms
Terrace
24-hour front desk

For families

Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Terrace

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Balcony)

33 sq m
Resort view
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Balcony)

33 sq m
Resort view
Sleeps 4
2 Queen Beds

Standard Room, Non Smoking (Selected at Check in)

33 sq m
Sleeps 2
1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Balcony)

33 sq m
Resort view
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony (Balcony)

33 sq m
Resort view
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Balcony)

33 sq m
Resort view
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Balcony)

33 sq m
Resort view
Sleeps 2
1 King Bed

About this area

What's nearby

Disney Springs™ - 32 min walk
Orlando Vineland Premium Outlets - 40 min walk
Walt Disney World® Resort - 42 min walk
Disney's Typhoon Lagoon Water Park - 7 min drive
Orange County Convention Center - 7 min drive
Aquatica - 9 min drive
Pointe Orlando - 9 min drive
ESPN Wide World of Sports - 11 min drive
Disney's Hollywood Studios® - 11 min drive
Old Town - 9 min drive
CoCo Key Water Resort - 10 min drive

Getting around

Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive
Orlando Intl. Airport (MCO) - 23 min drive
Orlando Station - 19 min drive
Kissimmee Station - 25 min drive
Winter Park Station - 26 min drive

Restaurants

Olive Garden - 4 min walk
Longhorn Steakhouse - 4 min drive
Susuru - 2 min walk
Twin Peaks - 9 min walk
The Cheesecake Factory - 4 min drive

About this property

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

At Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel, you'll be within a 10-minute drive of Disney Springs™ and Walt Disney World® Resort. Guests can take a dip in the outdoor pool or grab a bite to eat at H Street Grille & Lounge, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a fitness center and a terrace. Fellow travelers like the overall property condition.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

This information is provided by our partners.

At a glance

Hotel size

200 rooms
Arranged over 7 floors

Arriving/Leaving

Check-in time from 3:00 PM - anytime
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11:00 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Children

Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets allowed (dogs and cats only)*
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Onsite parking includes off-street options

Other information

Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Shared microwave
Room service (limited hours)

Traveling with children

Children stay free (see details)
Waterslide

Working away

Business center
2 meeting rooms
Computer station
Conference center (1807 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Romance packages

Facilities

1 building/tower
Built in 1989
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
An outdoor pool
Waterslide

Accessibility

Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Closed captioned TV
Raised toilet seat
Grab bar near toilet
Lever door handles
Pool hoist on site

Room amenities

Be entertained

49-inch flat-screen TV
Premium cable channels

Home comfort

Air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided

Freshen up

Private bathroom
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Free local calls
Desk chair

Daily housekeeping
Connecting/adjoining rooms available

Special features

Dining

H Street Grille & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

Service fee: USD 22.50 per accommodation, per night
Resort fee: USD 20 per accommodation, per night

Resort fee inclusions:

Faxes
Phone calls (may be limited)
Shuttle service

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.00–20.00 per person

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Inn Hotel Orlando Lake Buena Vista

Comfort Inn Orlando Lake Buena Vista Hotel

Comfort Inn Lake Buena Vista Hotel

Comfort Inn Lake Buena Vista

Comfort Inn Buena Vista

Comfort Orlando Lake Buena Vista

Comfort Buena Vista

Crowne Plaza Orlando Lake Buena Vista

Royale Parc Hotel Orlando Lake Buena Vista

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Hotel

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Orlando

Frequently asked questions

Does Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel offer free cancellation for a full refund?

Yes, Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?

Yes, cats and dogs are welcome. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?

You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel and nearby?

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel has a waterslide and a fitness center.

Are there restaurants at or near Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?

Yes, there's an onsite restaurant, H Street Grille & Lounge.

7.0

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

10/10 Exceptional

28 Sept 2023

Birthday Trip

I came down to Florida to celebrate my birthday. This hotel is great! The room is really nice, and I LOVE the balcony! The breakfast was good and hotel bar is nice. We both had a burger from the hotel restaurant and it was SUPERB!