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Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Photo gallery for Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Exterior
Outdoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Balcony) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

4.0 star property
4-star hotel with outdoor pool, near Disney Springs®

7.0/10 Good

948 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $128
Price available on 12/14/2022
Map
8686 Palm Pkwy, Orlando, FL, 32836
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Waterslide
  • Room service
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • Disney Springs® - 34 min walk
  • Disney Springs® Area - 34 min walk
  • Orlando Vineland Premium Outlets - 7 min drive
  • Aquatica - 12 min drive
  • Disney's Typhoon Lagoon Water Park - 9 min drive
  • Orange County Convention Center - 12 min drive
  • ESPN Wide World of Sports - 10 min drive
  • Disney's Hollywood Studios® - 11 min drive
  • Universal Orlando Resort - 9 min drive
  • Old Town - 12 min drive
  • The Wheel at ICON Park™ - 11 min drive

Getting around

  • Kissimmee, FL (ISM-Kissimmee Gateway) - 22 min drive
  • Orlando Intl. Airport (MCO) - 23 min drive
  • Orlando Station - 22 min drive
  • Winter Park Station - 26 min drive
  • Kissimmee Station - 27 min drive

Restaurants

  • Havana's Cafe - 3 min walk
  • Hooters - 4 min walk
  • Denny's - 4 min walk
  • Olive Garden - 4 min walk
  • IHOP - 6 min walk

About this property

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

At Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel, you'll be within a 10-minute drive of Disney Springs® and Disney Springs® Area. Guests can take a dip in the outdoor pool or grab a bite to eat at H Street Grille, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a terrace are other highlights at this upscale hotel. Fellow travelers like the pool and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 2:00 AM
  • Express check-in/out available
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Shared microwave
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Waterslide

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (1200 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Raised toilet seat
  • Grab bar near toilet
  • Lever door handles
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

H Street Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
H Street Lounge - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 14.57 per accommodation, per night
  • Resort fee inclusions:
    • Shuttle service
    • Phone calls (may be limited)
    • Faxes

Optional extras

  • Breakfast costs between USD 10.00 and USD 20.00 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Hotel
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Orlando

Frequently asked questions

Does Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel on 14 Dec 2022 start from CA $128, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
You can check in from 3:00 PM - 2:00 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel and nearby?
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel has a waterslide and a fitness center.
Are there restaurants at or near Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel?
Yes, there's an onsite restaurant, H Street Grille. Nearby restaurants include Hooters (4-min walk), Denny's (4-min walk), and Olive Garden (4-min walk).

Overall score and ratings

7.0

Good

7.5/10

Cleanliness

7.6/10

Staff & service

6.7/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Very good

Susanne, 1-night trip
Verified Hotels.com guest review

6/10 Good

Stay was okay. The building is showing its age. That's okay but I did not get IHG points because I reserved through Hotels.com. Also, no complimentary breakfast.
John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was a convenient location, room was clean. No room service & no microwave, so that was a big 👎. Only one microwave located in lobby.
Evelyn, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Not a 4 ⭐️ 2 at best and don’t expect a “resort”
I selected this stay because Hotels.com said it was 4 star. It was most definitely not. I’d give it 2 stars. It was clean but old. Loud. Weird uncomfortable check in area. Like they have to watch you which raises alarms as to where you are and who goes there. $50 pet fee for a cat. Lol. They actually have a resort fee. They certainly don’t present like a resort and you don’t feel like you’re at a resort when you’re there. Room smelled of bleach. Broken sliding door could hardly open. Loud air conditioning unit. Staff was outside the room in hall all am for social hour that never ended, loud and disturbing. Beds were not comfortable, I tried both as I was solo, and pillows were terrible. Breakfast area was strange. Not free for everyone. They apparently have people come in from outside the hotel or who try to get a free breakfast?? They make them pay or turn them away. Hard to find someone who spoke English so that was a challenge when needing things. Usually not hard or an issue in such a melting pot of an area as Orlando is.
Old and worn down entry
They tried to upgrade but everything is patchwork
Clean, but beds and pillows very uncomfortable.
Old broken door stuck and impossible
2-night trip
Verified Hotels.com guest review

6/10 Good

Linda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

i had a difficult time getting WIFI on my tablet which i check my emails & such but was able to get it on my phone, which i keep ALL private & personal off & just use my tablet
Michelle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hot and Safely
The hotel was hot, Everywhere: room, hall, elevator. I had to put the air on 60 for it be comfortable. The lactch lock was broken on the door, and you could see out in the hall. It was like the door didn’t fit the frame. I wasn’t there long enough to enjoy any of the amenities. Clean and comfortable room.
Cynthia, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review