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All properties in Kamuela, Hawaii, United States of America

Fairmont Orchid Gold Experience, Kamuela

Kamuela beachfront resort with 4 restaurants and golf course

  • Free full breakfast, free WiFi, and free parking
From
$1 399 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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1 N Kaniku Drive Kohala-Building A, Kamuela, 96743, HI, United States of America
9.2.Superb.
  • The Fairmont Gold floor was fantastic and completely worth booking. The lounge provided…

    Feb. 25, 2020

  • The property and its amenities were perfect for a young family. However, it would be nice…

    Nov. 18, 2019

See all 18 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe

The following facilities or services will be unavailable from September 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free parking
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 45 smoke-free guestrooms
    • Daily housekeeping
    • On a private beach
    • Golf course
    • 4 restaurants and 2 bars/lounges
    • Full-service spa

    Feel at home

    • Cribs/infant beds (surcharge)
    • Playground on site
    • In-room childcare (surcharge)
    • Rollaway/extra beds (free)
    • Refrigerator
    • Connecting/adjoining rooms available

    What’s around

    • On a private beach
    • Great 4-D Movie Ride - 20 min walk
    • Mauna Lani Beach - 43 min walk
    • Puako Bay - 2.6 mi / 4.2 km
    • Waikoloa Beach Golf Course - 2.8 mi / 4.5 km
    • Waikoloa Kings Golf Course - 4.1 mi / 6.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Fairmont Gold, Room, 1 King Bed, Ocean View
    • Fairmont Gold, Room, 2 Queen Beds, Ocean View
    • Fairmont Gold, 1 King Bed, Garden View
    • Fairmont Gold, 2 Queen Beds, Garden View
    • Fairmont Gold, Suite, 1 King Bed, Ocean View
    • Fairmont Gold, Suite, 2 Queen Beds, Ocean View
    • Fairmont Gold, Premium Room, 1 King Bed, Ocean View
    • Fairmont Gold, Premium Room, 2 Queen Beds, Ocean View

    What’s around

    Landmarks

    • On a private beach
    • Great 4-D Movie Ride - 20 min walk
    • Mauna Lani Beach - 43 min walk
    • Puako Bay - 2.6 mi / 4.2 km
    • Waikoloa Beach Golf Course - 2.8 mi / 4.5 km
    • Waikoloa Kings Golf Course - 4.1 mi / 6.6 km
    • Kings Shops - 5.3 mi / 8.6 km
    • Genesis Gallery - 5.3 mi / 8.6 km
    • Waikōloa Beach - 5.7 mi / 9.2 km
    • Puako Beach - 6.2 mi / 10 km
    • Dolphin Quest - 6.3 mi / 10.1 km

    Getting around

    • Kona Intl. Airport (KOA) - 36 min drive
    • Kamuela, HI (MUE-Waimea-Kohala) - 35 min drive
    map
    See on map
    1 N Kaniku Drive Kohala-Building A, Kamuela, 96743, HI, United States of America

    At a glance

    Hotel size

    • This hotel has 45 rooms
    • This hotel is arranged over 1 floor

    Arriving/leaving

    • Check-in time 4:00 PM-anytime
    • Check-out time is 11:00 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets allowed*
    • Restrictions apply*
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Free uncovered onsite valet parking
    • Wheelchair-accessible parking and van parking on site

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Free full breakfast daily
    • 4 restaurants
    • 2 bars/lounges
    • Coffee shop/café
    • Snack bar/deli
    • Beach bar
    • Room service (during limited hours)
    • Free reception
    • Coffee/tea in a common area
    • Barbecue grills

    Things to do

    • Basketball on site
    • Free bicycles on site
    • Fishing on site
    • Hiking/biking trails on site
    • Pilates classes on site
    • Playground on site
    • Rowing or canoeing on site
    • Sailing on site
    • Scuba diving on site
    • Snorkeling on site
    • Surfing/boogie boarding on site
    • Yoga classes/instruction on site
    • Ecotours nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Parasailing nearby
    • Water skiing nearby

    Working away

    • Business center
    • Number of meeting rooms - 11
    • Conference space
    • Conference space size (feet) - 30000
    • Conference space size (meters) - 2787

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible spa
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • Chinese
    • English
    • French
    • Japanese

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Soundproofed rooms
    • Turndown service

    Things to enjoy

    • Furnished lanai

    Freshen up

    • Private bathroom
    • Separate bathtub and shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch LCD TV
    • IPod docking station

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Without Walls. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

    The spa is open daily.

    Dining

    Brown's Beach House - Overlooking the ocean, this restaurant specializes in Hawaiian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

    Hale Kai - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

    Orchid Court - This restaurant serves breakfast only. A children's menu is available. Open daily.

    Kahakai Bar - This beachfront bar serves light fare only. Open daily.

    Luana Lounge - This cocktail bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

    Recreation

    On Site

    • Golf course on site
    • Health club
    • Outdoor tennis courts -
    • Sauna
    • Spa tub
    • Steam room
    • Tennis on site
    • Basketball on site
    • Free bicycles on site
    • Fishing on site
    • Hiking/biking trails on site
    • Pilates classes on site
    • Playground on site
    • Rowing or canoeing on site
    • Sailing on site
    • Scuba diving on site
    • Snorkeling on site
    • Surfing/boogie boarding on site
    • Yoga classes/instruction on site

    Nearby

    • Ecotours nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Parasailing nearby
    • Water skiing nearby

    Awards and affiliations

    This property has signed the UNESCO Sustainable Tourism Pledge.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • Resort fee: USD 35 per accommodation, per night
    • Resort fee inclusions:
      • Sporting facilities or equipment
      • Shuttle service
      • Internet access (may be limited)
      • Phone calls (may be limited)
      • Concierge service
      • Parking
      • Additional inclusions

    Optional extras

    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    • In-room babysitting is available for an extra charge
    • Cribs/infant beds are available for USD 75.0 per day

    PetsPay at property

    • Pets are allowed for an extra charge of USD 25 per accommodation, per night
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property uses eco-friendly cleaning products.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted.

    Also known as

    • Fairmont Orchid Gold Experience Resort
    • Fairmont Orchid Gold Experience Kamuela
    • Fairmont Orchid Gold Experience Resort Kamuela

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Fairmont Orchid Gold Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there's an outdoor pool.
    • Yes, pets are welcome. There's a charge of USD 25 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 4:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
    • Yes, there are 4 onsite restaurants, featuring alfresco dining, Hawaiian cuisine, and ocean views. The dining venue will be unavailable from September 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Brown's Beach House (9-min walk), Hale Kai (9-min walk), and Napua at Mauna Lani Beach Club (2.4 mi).
    • Have fun with onsite activities like sailing, rowing, and fishing, and practice your swing at the golf course. Additional recreation onsite includes basketball, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Fairmont Orchid Gold Experience also has 2 bars, a private beach, and an outdoor pool, as well as a sauna, a steam room, and an arcade.
    9.2.Superb.
    • 10.0.Exceptional

      The pool and gold experience was great.

      1 night romance trip, Jun. 1, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Absolutely lovely grounds! The rooms were more 4 - 5 star.

      4 night romance trip, Mar. 29, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      Valentines Day

      The facility and grounds were amazing. The staff outside and at restaurants were amazing. The Gold Experience was NOT worth it during the pandemic as it does not allow any type of extra service so until that is lifted I would not recommend it nor did they offer anything for Valentines Day etc. The on site Hertz rental car was kind of a joke, the island is not crowded and they just didn’t care, so I went elsewhere, basically rent your car from airport.

      Barry, 3 night trip, Feb. 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Gold Floor totally worth the upgrade

      The team on the Gold Floor was exceptional. From the staff at the private front desk, to the wonderful crew in the Gold Lounge, to our warm and friendly housekeeping crew. We couldn't have dreamt of a better place for our elopement/babymoon.

      Denise J, 6 night trip, Feb. 20, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      I just loved the view and the layout! Resort staff were so pleasant and helpful.

      4 night family trip, Nov. 14, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The property had an array of foliage, a waterfall, and koi pond. We stayed in the Fairmont Gold VIP floor which was immaculate. The staff & concierge were friendly, professional and made our stay a delight.

      Michael, 7 night romance trip, Oct. 11, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Best birthday ever

      We loved our Gold Experience. The check in was easy and the people at the desk were so nice and helpful. Our room was at the end of the garden but we had a partial view of the ocean from the lanai. Our room was so quiet,we missed hearing our forest full of coqui frogs! We live here on the island and had heard that the gold experience was Golden,and we agree. From the cupcakes,including the gluten free one for my birthday to the gluten free breakfast option to the smiles and the helpful staff when we left our snacks in the car,we were blown away with the service. Even when we had a bad experience at the HaleKai, they bent over backwards to make up for it. Mahalo nui loa to the Fairmont Orchid Gold Ohana!

      Christine G, 1 night trip, Aug. 30, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Best Birthday ever

      From greeting to checking out, our stay was magical. The Fairmont Orchid Gold experience was top notch and we will be back. This hotel is our go to on the island , as we live on the Hilo side. It is now our "other home". The food was fabulous too. We dined at Brown's Beach House, had the venison and my husband hadcthe filet, delicious! Our server Alice was so sweet and talked story with us. A round of applause for the staff of Gold. They really are so helpful and are so cordial.

      Christine G, 1 night trip, Aug. 29, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Service was phenomenal. I am so glad there is a gold option. The scuba diving was beyond excellent and creative design of the spa and pool. I did not appreciate the spy bugs though.

      5 night trip, Aug. 24, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      I really liked the personal attention. The grounds flowers waterfalls and beach view is just beautiful. I didn't think the air conditioner was strong enough and the water pressure in the shower needed improvement. Also the beach needs umbrellas set up for the loungers.Overall wonderful hotel and property.

      7 night romance trip, Jun. 26, 2019

      Verified Expedia guest review

    See all 18 reviews