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All properties in Guatemala City, Guatemala Department, Guatemala

Hilton Garden Inn Guatemala City, Guatemala City

4-star hotel with restaurant, near Oakland Mall

  • Free WiFi and free parking

Image gallery

  • Room, 1 King Bed - Guest Room
  • Room, 1 King Bed - Guest Room
  • Junior Suite, 1 King Bed, City View - Living Area
  • Junior Suite, 1 King Bed - Living Area
  • Room, 1 King Bed - Guest Room
Room, 1 King Bed - Guest Room. Image 1 of 106
1 / 106Room, 1 King Bed - Guest Room
13 Calle 7 65 Zona 9, Guatemala City, 01009, Guatemala
9.0.Superb.
  • The hotel is nice and modern. I happen to be there during a wedding, so the music was…

    Nov. 16, 2019

  • Great experience overall. Nice rooms and comfy beds. We enjoy the GOT's second episode in…

    Apr. 21, 2019

See all 326 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Quiet
Dining options
Walkable
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 109 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • 24-hour business center

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Zona 9
  • Oakland Mall - 14 min walk
  • Children's Museum - 21 min walk
  • Natural History Museum - 23 min walk
  • Teatro Nacional - 42 min walk
  • Central Market - 3.1 mi / 5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 2 Double Beds
  • Room, 2 Double Beds, City View
  • Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Junior Suite, 1 King Bed, City View
  • Room, 1 King Bed, City View
  • Room, 1 Queen Bed
  • Room, 1 Queen Bed, Accessible (Roll-in Shower)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, City View

Location

13 Calle 7 65 Zona 9, Guatemala City, 01009, Guatemala
  • In Zona 9
  • Oakland Mall - 14 min walk
  • Children's Museum - 21 min walk

What’s around

Landmarks

  • In Zona 9
  • Oakland Mall - 14 min walk
  • Children's Museum - 21 min walk
  • Natural History Museum - 23 min walk
  • Teatro Nacional - 42 min walk
  • Central Market - 3.1 mi / 5 km
  • Kaminaljuyu - 3.4 mi / 5.5 km
  • Universidad del Valle de Guatemala - 3.8 mi / 6.1 km
  • Relief Map - 4.5 mi / 7.2 km

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

At a glance

Hotel size

  • This hotel has 109 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Microwave in a common area

Things to do

  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1993
  • Elevator
  • ATM/banking
  • Garden
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Hilton Garden Inn Guatemala City Hotel
  • Hilton Garden Inn Guatemala City Guatemala City
  • Hilton Garden Inn Guatemala City Hotel Guatemala City
  • Hilton Garden Inn Guatemala City
  • Princess Hotel Guatemala City
  • Hotel Princess Guatemala/Guatemala City
  • Princess Hotel Guatemala City
  • Hilton Garden Inn Guatemala City Hotel
  • Hilton Garden Inn Guatemala City
  • Hilton Garden Guatemala City
  • Hilton Garden Inn Guatemala City Hotel

Optional extras

Late check-out can be arranged for an extra charge of USD 45.00 (subject to availability)

Buffet breakfast is offered for an extra charge of USD 15.40 for adults and USD 7.70 for children (approximately)

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Garden Inn Guatemala City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 1 PM. Late check-out is available for a charge of USD 45.00 (subject to availability). Express check-out and contactless check-out are available.
  • Yes, Garden Grille & Bar offers international cuisine. Nearby restaurants include De Mario (3-min walk), Carpaccio Restaurant (4-min walk), and Inca Iskay (4-min walk).
  • Hilton Garden Inn Guatemala City has a fitness center and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Very helpful and nice staff. Felt very safe in the hotel.

    1 night trip with friends, Apr. 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was great hotel. Close to a lot of different restaurants.

    1 night romance trip, Feb. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff really go out of their way to make your stay comfortable. Hoping they will be able to open up the lunch buffet again.

    Carlos, 5 night business trip, May 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Clean. Very very small room with no pool facilities.

    sonya, 2 night trip, Mar. 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay, great hotel

    Everything was clean, not crowded which was excellent for social distancing. Plus, the hotel was in a great location to nearby restaurants and such.

    2 night family trip, Mar. 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Breakfast should be included in the price and it wasn't. The food was not good, it is tasteless food in other words it was horrible.

    Antonio, 3 night trip, Mar. 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly and helpful

    The check in service what so fast and the staff are very friendly and helpful loved staying there

    Darren, 1 night family trip, Mar. 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelent job,,, house keeping took care of every detail in our room, the two ladies did an extra effort. Amazing job by Marizol and Zulma. At the desk Joshua was amazing full of kidness and always checking on us. The security Mr. Jaime very attentive with us.

    2 night family trip, Feb. 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service and condition of the room, helpful staff

    1 night trip, Jan. 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent affordable option conveniently located in Guatemala City.

    Miguel, 1 night romance trip, Jan. 2, 2021

    Verified Expedia guest review

See all 326 reviews