Estudio Playa Mujeres - Family Experience All Inclusive Resort

Photo gallery for Estudio Playa Mujeres - Family Experience All Inclusive Resort

Reception
On the beach, white sand, free beach cabanas, beach umbrellas
On the beach, white sand, free beach cabanas, beach umbrellas
On the beach, white sand, free beach cabanas, beach umbrellas
2 outdoor pools, pool umbrellas

Overview of Estudio Playa Mujeres - Family Experience All Inclusive Resort

Estudio Playa Mujeres - Family Experience All Inclusive Resort

5.0 star property
All-inclusive beachfront property with golf course, near Mujeres Beach

8.8/10 Fabulous

174 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
The price is CA $712
Price available on 07/15/2022
Map
Prolongacion Bonampak S/N Mz1, Lt RTH4 SM 3 Complejo Playa Mujeres, Punta Sam, QROO, 77400
Main amenities
  • Daily housekeeping
  • Golf course
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Health club
  • Steam room
  • Free beach cabanas
  • Beach umbrellas
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Playa Mujeres
  • Mujeres Beach - 11 min walk
  • Playa Mujeres Golf Club - 3 min drive
  • Punta Sam Ferry Terminal - 18 min drive
  • El Meco Archaeological Site - 10 min drive
  • Cancún Underwater Museum (Cancún) - 21 min drive
  • Ultramar Ferry Puerto Juárez - 10 min drive
  • Garrafon Natural Reef Park - 85 min drive
  • Gran Puerto Pier - 24 min drive
  • Costa Occidental de Isla Mujeres National Park - 94 min drive
  • Cancun Mall - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

About this property

Estudio Playa Mujeres - Family Experience All Inclusive Resort

At Estudio Playa Mujeres - Family Experience All Inclusive Resort, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be 0.6 mi (0.9 km) from Mujeres Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. La Consentida, one of 4 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious property include 2 bars/lounges, a golf course, and a free kid's club. Fellow travelers like the helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property offers health screenings for COVID-19 onsite for a surcharge.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs only, 1 per room, up to 22 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Snorkeling

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 18 holes of golf
  • 2 outdoor pools
  • Art gallery on site
  • Arcade/game room
  • Full-service spa
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Braille signage

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium digital channels
  • First-run movies
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Nuup Sap. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Consentida - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. A children's menu is available.
Cala di Luna - This family restaurant specializes in Italian cuisine and serves brunch and dinner. A children's menu is available. Open daily.
Kopai - This family restaurant specializes in Japanese cuisine and serves dinner only. A children's menu is available. Open daily.
Suspiro - This family restaurant specializes in seafood. Open daily.
Bikini Azul - This family restaurant serves lunch only. A children's menu is available. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 320 per pet, per week

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Enhanced food service safety measures are in place.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Estudio Playa Mujeres Luxury Family All Inclusive Resort
Estudio Playa Mujeres by Atelier de Hoteles All Inclusive
Estudio Playa Mujeres Family Experience All Inclusive Resort

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

8/10 Very good

The service staff was extremely good and very pleasant Not all the restaurants are open for lunch The hotel air conditioner was not effective cooling the room to the confortable level
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic experience beautiful hotel amazing staff
What a fantastic hotel and experience. Everything is perfect: the clean, great design of all the spaces, exceptional amenities, great food, and outstanding service. The room with the pool has so much space, with very nice details everywhere. All the restaurants are fantastic. The Doodle Team for kids was extraordinary; my kids wanted to stay there forever, they made beautiful art, had so much fun camping, playing in the pool, and watching shows at night. I would highly recommend it. For adults, you can leave the kids at Doodle land and go to the neighbor hotel, Atelier, to eat or have drinks. And finally, the spa is incredible, I didn't know about it until we arrived and it was a great surprise.
Swim pool in the room.
Kids pool
Pool at the beach
Restaurant Maria Isabel
Karen, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best All Inclusive
I loved this place. Will be returning every year.
Alexandra, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent time at Estudio. Wonderful staff (thank you Sam and Marcos U for looking after us at the beach every day). Terrific food at the lovely restaurants.
Iain, 5-night family trip
Verified Expedia guest review

6/10 Good

The resort itself is stunning ! The service was okay there were times in the morning buffet breakfast they wouldn’t even offer us anything to drink and also at the pool area they would literally jump us and ask the next couple what they wanted to drink Overall very disappointed for the price we paid ! They need way more staff in my opinion . We would tip all the time so I’m not sure why we didn’t get the same service as everyone around us . Also there’s no shows or night entertainment, there was only one Disney show our whole 6 days there , my kids loved it would really be better if they do more shows and more entertainment. It’s overpriced for the service you receive . Way better resorts for the price we paid with better service and night entertainment. One think I do like about the resort is the food is one of the best .
Rogelio, 5-night family trip
Verified Expedia guest review

6/10 Good

Janett, 3-night trip
Verified Expedia guest review

10/10 Exceptional

ILIR, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

cynthia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was great!!
TANYA, 4-night trip
Verified Travelocity guest review

10/10 Exceptional

Beutifull rooms Excellent staff Clean beach Food is so so
jawad, 3-night family trip
Verified Expedia guest review