Sunset Marquis

Photo gallery for Sunset Marquis

Primary image
2 outdoor pools
Terrace/patio
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Overview of Sunset Marquis

VIP Access

Sunset Marquis

4.5 star property
Luxury hotel with spa, near Sunset Strip

9.0/10 Superb

647 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $621
Price available on 07/14/2022
Map
1200 Alta Loma Road, West Hollywood, CA, 90069
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Fitness center
  • Valet parking
  • Pool bar
  • 24-hour room service
  • Business center
  • Limo/town car service
  • Terrace
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of West Hollywood
  • Sunset Strip - 1 min walk
  • Whiskey a Go Go - 11 min walk
  • Melrose Avenue - 15 min walk
  • Beverly Center Shopping Mall - 25 min walk
  • Cedars-Sinai Medical Center - 28 min walk
  • Museum of the Academy of Motion Picture Arts and Sciences - 41 min walk
  • Wilshire Boulevard - 43 min walk
  • Farmers Market - 4 min drive
  • The Grove - 11 min drive
  • CBS Television City - 6 min drive

Getting around

  • Hollywood Burbank Airport (BUR) - 36 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 38 min drive
  • Los Angeles Intl. (LAX) - 40 min drive
  • Van Nuys, CA (VNY) - 40 min drive
  • Glendale Transportation Center - 14 min drive
  • Downtown Burbank Station - 16 min drive
  • Los Angeles Cal State Station - 19 min drive

About this property

Sunset Marquis

At Sunset Marquis, you'll be just a 5-minute drive from Sunset Strip and Melrose Avenue. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a fitness center. The pool and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 152 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • An adult age 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

What to do

  • Access to nearby health club
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Art gallery on site
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Spanish

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free weekday newspapers
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A 0.239 percent city/local tax will be charged
  • Resort fee: USD 28 per accommodation, per night
  • Resort fee inclusions:
    • Nearby fitness center access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room bottled water
    • In-room coffee

Optional extras

  • Breakfast costs between USD 25 and USD 35 per person (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered valet parking costs USD 47 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Marquis Sunset
Sunset Marquis
Sunset Marquis Hotel
Sunset Marquis Hotel West Hollywood
Sunset Marquis West Hollywood
Sunset Marquis Hotel
Sunset Marquis West Hollywood
Sunset Marquis Hotel West Hollywood

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Amazing but I’m now wary of booking on hotels.com
Outstanding but it was a LOT of trouble getting them to charge the amount I booked this for. Everyone was very nice but this was very aggravating. The price booked should be the price charged. It was a lot of time at check in a lot of hassle at check out. Frustrating and embarrassing. So unfortunate and annoying because I loved this property and want to come back. Beautiful
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Valerie, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Hidden Gem with a couple flaws
SM is a fantastic gem hidden in West Hollywood. We loved the SoCal vibe here and the renovated Villa was nicely done. The Staff overall was great as well with the exception of an aggressive & unprofessional Evening Manager at Cavatina who presented herself like she was the local brute squad. Despite being a Hotels.com Gold Member and the SM being a VIP Property; they would not honor the room upgrade request, nor the guaranteed 2-hour late check out request. Even though the website showed more than one upgrade villa available to book on the day of our arrival, the Front Desk said they had none. Likewise on the 2-hour late check out, they said that it was not an option despite being "guaranteed" by Hotels.com. We did receive the $50 room credit perk & $25 credit for b-fast though. My advice to SM management would be to discontinue being a Hotels.com VIP Property if they do not want to honor the perks that lure in guests like us. We will likely stay here again (with adjusted expectations).
Dennis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The concierge named chase made our trip the best it could be. He was fantastic! My girlfriend and I had a perfect staycation!
kris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional hotel
An absolutely outstanding hotel. While we were checking in the front desk called housekeeping to make sure our room was ready and when it took a barely minute or two to get a call back, we were given free waters and vouchers for the bar. The room (king villa) was exceptional.
Gerald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice LA oasis
This is a true hidden gem in LA: tucked in West Hollywood with easy access to the Sunset Blvd. strip, it is quite a place for anyone looking for a different experience. I love the rock'n'roll historical pictures (and gallery, where many of them can be purchased), the beautiful garden settings and particularly, the nicely appointed villas. For the type of accommodations that you get, this is an awesome place to stay in LA!
Marcos, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great history of property- staff were great, clean and spacious rooms, location was perfect-central to all the areas we were looking to explore. Restaurant and bar are wonderful. Would definitely stay here again on return trip to la.
corinne, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Having stayed here previously I was looking forward to returning, but was very disappointed that there was no warning about the room I was given. I paid extra for a suite and was accommodated in a perfectly nice room overlooking the front of the hotel. Not only was I woken up by a huge fight on the first night when clientele were removed from the bar, but thinking that wasn't the hotel's fault, I was then woken every night that I stayed when the bar was kicked out and my complaint was answered with "oh, I'm sorry about that". That's it. Not acceptable.
Kate, 4-night trip
Verified Expedia guest review