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Mercure Bordeaux Château Chartrons, Bordeaux

4 stars
81 Cours Saint-LouisBordeauxGironde33300France, 866-299-2910
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  • Bordeaux (BOD-Merignac) 21-min drive; 11.7 miles/18.8 km
  • Bordeaux Saint-Jean Station 11-min drive; 2.9 miles/4.7 km
  • Bordeaux-Benauge Station 12-min drive; 3.6 miles/5.9 km
  • Bruges Station 13-min drive; 3.9 miles/6.3 km
  • Cours du Medoc Tram Station 9-min walk; 0.4 miles/0.7 km
  • Camille Godard Tram Station 9-min walk; 0.5 miles/0.7 km
  • Grand Parc Tram Station 9-min walk; 0.5 miles/0.8 km
  • Free parking nearby
  • Self parking (surcharge)
Good3.9 / 5
Breakfast
Tasty breakfast
Comfort
Rather comfortable
Location
Great location
Amenities
Amenities are not the best
118See all 118 Hotels.com reviews
From 644 reviewsTripAdvisor Traveller Rating

Mercure Bordeaux Château Chartrons, Bordeaux

Hotel Info: 866-266-9798

from $144 CAD
  • Privilege, Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Standard Room, 2 Single Beds
  • Superior Room, 1 King Bed
  • Privilege, Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 215 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Up to 0 kg

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

  • Free nearby parking

Other information

  • Smoke-free property

Also known as

  • Accor Bordeaux Chartrons
  • Mercure Bordeaux Chartrons
  • Mercure Bordeaux Château Chartrons
  • Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
  • Mercure Bordeaux Château Chartrons Hotel
  • Mercure Château Hotel Bordeaux Chartrons
  • Mercure Château Hotel
  • Mercure Château

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

Self parking costs EUR 10.00 per night

Full breakfast is offered for an extra charge of EUR 17 per person (approximately)

Pets are allowed for an extra charge of EUR 8.00 per pet, per night

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Golfing nearby
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chais Saint Louis - This brasserie specializes in French cuisine and serves breakfast, lunch, and dinner. Open daily.

Mercure Bordeaux Château Chartrons, Bordeaux’s small print

Also known as

  • Accor Bordeaux Chartrons
  • Mercure Bordeaux Chartrons
  • Mercure Bordeaux Château Chartrons
  • Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
  • Mercure Bordeaux Château Chartrons Hotel
  • Mercure Château Hotel Bordeaux Chartrons
  • Mercure Château Hotel
  • Mercure Château

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

Self parking costs EUR 10.00 per night

Full breakfast is offered for an extra charge of EUR 17 per person (approximately)

Pets are allowed for an extra charge of EUR 8.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 118 reviews

Mercure Bordeaux Château Chartrons, Bordeaux
Outstanding5.0 / 5
Very nice room!
Our room was very nice: newly renovated and the bed was very comfortable. It is not in the centre of town but it is a very nice walk along the water to get to the centre. There is secure underground parking. There is a nice bakery a few minute's walk down the street.
2 night family trip
Mercure Bordeaux Château Chartrons, Bordeaux
Outstanding5.0 / 5
Good value for money
2 night business trip
Mercure Bordeaux Château Chartrons, Bordeaux
Excellent4.0 / 5
smelly and noisy
First night at the hotel I was greeted with what was a horrible odor on the room. I thought it was sewer gas. It was not. I finally figured out that it was coming from the ventilation ducts. I shut the air conditioner off and slept with the windows open. I told the staff about this and it was fixed immediately. There was no smell after this. They did not seem to be a bit surprised about this smell coming from the vents, which means it is a common occurrence. Every morning I was awakened by the city trash collection of the hotels garbage. It was extremely noisy, including the sounds of trash being dumped, hydraulic lifts operating, workmen yelling and screaming, etc. I was staying in the old section, which is right above where the garbage is collected. This would explain the smell in the room, etc. I would recommend you ask not to stay in the old section/wing of this hotel.
4 night trip
Mercure Bordeaux Château Chartrons, Bordeaux
Outstanding5.0 / 5
Great hotel. wasn't extremely close to anything, but a little walk gets you to where you can get food, shopping, etc. Nice room, comfortable bed. Exceptional hotel service. I had a packaged that was delivered a few days after my stay and the staff have taken care of getting it to me instead of refusing the package like many other hotels have. only complaint is no 24hr restaurant.
1 night business trip
Mercure Bordeaux Château Chartrons, Bordeaux
Good3.0 / 5
Hotel is so-so. Room was comfortable, but I think for central Bordeaux it should be updated. Restaurant not great.
1 night business trip

See all reviews

Mercure Bordeaux Château Chartrons, Bordeaux

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