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Mercure Bordeaux Château Chartrons

4.0 star property
4-star hotel in Chartrons with restaurant and bar/lounge

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Mercure Bordeaux Château Chartrons

Photo gallery for Mercure Bordeaux Château Chartrons

Exterior
Front of property
Room (Privilege)
Breakfast and dinner served, French cuisine
Free toiletries, hair dryer, towels

Overview of Mercure Bordeaux Château Chartrons

7.8

Good

Property highlights

  • Pet-friendly
  • Parking available
  • Gym
  • Air conditioning
  • Free WiFi
  • Restaurant
Map
81 Cours Saint-Louis, Bordeaux, Gironde, 33300
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Room (Privilege)

Room (Privilege)

Room (Privilege)

  • 29 sq m
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds (Renovated)

Superior Room, 2 Single Beds (Renovated)

Superior Room, 2 Twin Beds (Renovated)

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed (Rénovée)

Superior Double Room, 1 Double Bed (Rénovée)

Superior Double Room, 1 Double Bed (Rénovée)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Single Beds

Classic Room, 2 Twin Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed (Privilège, Renovée - 1 lit double)

Double Room, 1 Double Bed (Privilège, Renovée - 1 lit double)

Double Room, 1 Double Bed (Privilège, Renovée - 1 lit double)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

About this area

What's nearby

  • In Chartrons
  • Grand Theater Opera National of Bordeaux - 2 min drive
  • Rue Sainte-Catherine - 2 min drive
  • Place de la Bourse - 3 min drive
  • The City of Wine - 4 min drive
  • Matmut Atlantique Stadium - 7 min drive
  • Bordeaux Exhibition Center - 8 min drive
  • Bordeaux Metropole Arena - 10 min drive

Getting around

  • Merignac Airport (BOD) - 21 min drive
  • Cenon Station - 6 min drive
  • Bordeaux-Benauge Station - 8 min drive
  • Bruges Station - 8 min drive
  • Grand Parc Tram Station - 9 min walk
  • Emile Counord Tram Station - 9 min walk
  • Cours du Medoc Tram Station - 9 min walk

Restaurants

  • Chais Saint Louis
  • Madonna Mè - 5 min walk
  • Fufu - 6 min walk
  • La Tradizione - 7 min walk
  • Tripletta - 1 min walk
Map

About this property

Mercure Bordeaux Château Chartrons

Mercure Bordeaux Château Chartrons puts you 3.4 mi (5.5 km) from Matmut Atlantique Stadium. Guests can visit the fitness center for a workout or grab a bite to eat at Chais Saint Louis, which serves French cuisine and is open for breakfast and dinner. This upscale hotel also features a bar/lounge, a terrace, and a garden. The property is just a short walk to public transportation: Grand Parc Tram Station is 9 minutes and Emile Counord Tram Station is 9 minutes.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 215 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - noon
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15.00 per night)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (4844 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Chais Saint Louis - This brasserie specializes in French cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 19.5 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 8.00 per pet, per night

Parking

  • Self parking costs EUR 15.00 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Accor Bordeaux Chartrons
Mercure Bordeaux Chartrons
Mercure Bordeaux Château Chartrons
Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
Mercure Bordeaux Château Chartrons Hotel
Mercure Château Hotel Bordeaux Chartrons
Mercure Château Hotel
Mercure Château
Mercure Bordeaux Château Chartrons Hotel
Mercure Bordeaux Château Chartrons Bordeaux
Mercure Bordeaux Château Chartrons Hotel Bordeaux

Frequently asked questions

Does Mercure Bordeaux Château Chartrons offer free cancellation for a full refund?
Yes, Mercure Bordeaux Château Chartrons does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Bordeaux Château Chartrons?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Bordeaux Château Chartrons?
Yes, cats and dogs are welcome. There's a charge of EUR 8.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Bordeaux Château Chartrons?
Yes. Self parking costs EUR 15.00 per night.
What are the check-in and check-out times at Mercure Bordeaux Château Chartrons?
You can check in from 2:00 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Mercure Bordeaux Château Chartrons?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (6-min drive) is nearby.
What is there to do at Mercure Bordeaux Château Chartrons and nearby?
Mercure Bordeaux Château Chartrons has a fitness center and a garden.
Are there restaurants at or near Mercure Bordeaux Château Chartrons?
Yes, Chais Saint Louis offers French cuisine.
What's the area around Mercure Bordeaux Château Chartrons like?
Mercure Bordeaux Château Chartrons is a short 9-minute walk from Grand Parc Tram Station and 18 minutes' walk from Jardin Public.

Reviews

7.8

Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

RWC - Bordeaux 2023
Room was quite dark. Hotel was a little tired and needs freshening up. Bed was uncomfortable due to a mattress liner. Good breakfasts and centrally located.
O
Porte de la Cloche, Bordeaux
Brian, 4-night trip
Verified Hotels.com guest review

8/10 Very good

William, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lives up to expectations
I just don't understand why the restaurant is closed on Saturdays and Sundays
Patricia, 2-night trip
Verified Hotels.com guest review

4/10 Fair

This property is somewhat on the outskirts of town where all of the action is. It is not too far of a walk to the rue of Notre Dame (10-15 minutes) but doesn’t feel the safest at night. The hotel appears to have spent all their money on making the lobby, bar and common areas look nice but the actual rooms are very old and have a strange smell. My room had no functioning air conditioning but since I got back late to my room, I did not have energy to pack up all my stuff and move to another room. This made the musky smell in the bathroom even worse. The water for showers is also not hot, it is lukewarm at best. The staff are not as helpful or friendly, but it could also be because I am a foreigner. For the price you pay for this hotel, it is not worth it. Even if it was discounted, I would not stay here. I would rather stay in a 3 star and below hotel with functioning air conditioners with modern thermostats (they have some kind of antiquated knob thing that makes no sense) and hot water (their sink water was hotter than shower water).
Verified Expedia guest review

10/10 Exceptional

Clare, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel and great location
Philip, 3-night family trip
Verified Expedia guest review

8/10 Very good

Nice city centre hotel with parking.
Great position to explore Bordeaux and the wine area. Decent size room with very comfy bed. Good Wi-Fi. Extensive range of food at breakfast. Bottle of complimentary water in fridge had previously been open and drunk from but returned to fridge. Left bottle on side as obviously opened but returned to fridge by room attendant - disappointing. Check in staff excellent check out staff spoke rapid French and no clue as to what was going on. Bar ok but red wine served not great for such a prestigious wine region. Would recommend - very quiet rooms.
Neil, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Elliot, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 1-night trip with friends
Verified Hotels.com guest review