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Grand Hyatt Hong Kong

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Executive lounge
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk

Overview of Grand Hyatt Hong Kong

Grand Hyatt Hong Kong

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Hong Kong Convention and Exhibition Centre

9.4/10 Exceptional

1,001 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is CA $346
Price available on 12/16/2022
Map
1 Harbour Road, Hong Kong

Room options

About this area

What's nearby

  • In Wan Chai
  • Hong Kong Convention and Exhibition Centre - 4 min drive
  • Lan Kwai Fong - 7 min drive
  • Victoria Harbour - 10 min drive
  • Kowloon Bay - 21 min drive
  • Ocean Park - 14 min drive
  • Repulse Bay - 17 min drive
  • Stanley Main Beach - 25 min drive
  • Hong Kong Disneyland - 32 min drive
  • Tai Po Old Market - 38 min drive

Getting around

  • Hong Kong International Airport (HKG) - 37 min drive
  • Hong Kong Wan Chai Station - 6 min walk
  • Hong Kong Admiralty Station - 10 min walk
  • Hong Kong Causeway Bay Station - 19 min walk
  • Hong Kong Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Khana Khazana - 3 min walk
  • Matsubishi - 3 min walk
  • Bar Amazonia - 4 min walk
  • Joe Bananas - 4 min walk
  • Sarah Malaysian Cuisine - 4 min walk

About this property

Grand Hyatt Hong Kong

Placing you 4 mi (6.4 km) from Kowloon Bay and 4.2 mi (6.8 km) from Ocean Park, Grand Hyatt Hong Kong offers an airport shuttle (available 24 hours) for HKD 1150 per vehicle. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and One Harbour Road, one of 9 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff and location.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 542 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The check-in location differs from the property location; to check in, go to For Plateau Rooms kindly proceed to the 11/F upon arrival
  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (HKD 600 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 9 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1989
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Plateau Spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

One Harbour Road - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Grissini - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Kaetsu - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Grand Hyatt Steakhouse - This steakhouse serves lunch and dinner.
The Teppanroom - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of HKD 368 for adults and HKD 184 for children (approximately)
  • Airport shuttle service is offered for an extra charge of HKD 1150 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for HKD 440.0 per day

Parking

  • Valet parking costs HKD 600 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong

Frequently asked questions

Does Grand Hyatt Hong Kong offer free cancellation for a full refund?
Yes, Grand Hyatt Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hyatt Hong Kong?
As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at Grand Hyatt Hong Kong on 16 Dec 2022 start from CA $346, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Hong Kong?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Hong Kong?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Grand Hyatt Hong Kong?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Hyatt Hong Kong?
Yes. Valet parking costs HKD 600 per night.
Is airport shuttle service offered by Grand Hyatt Hong Kong?
Yes, an airport shuttle is available. The charge is HKD 1150 per vehicle one-way.
What are the check-in and check-out times at Grand Hyatt Hong Kong?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Grand Hyatt Hong Kong and nearby?
Grand Hyatt Hong Kong has 3 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Grand Hyatt Hong Kong?
Yes, there are 9 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Khana Khazana (3-min walk), Matsubishi (3-min walk), and Bar Amazonia (4-min walk).
Does Grand Hyatt Hong Kong have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Grand Hyatt Hong Kong like?
Grand Hyatt Hong Kong is located on the waterfront in Wan Chai, a short 6-minute walk from Hong Kong Wan Chai Station and 6 minutes' walk from Hong Kong Convention and Exhibition Centre. Travelers say that the hotel is in a great location.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Wonderful service ! Most of the staff is every attentive. My 11 nights staying in Hyatt was very comfortable.
JOANNE, 11-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The breakfast buffet includes a great variety of choices. The stay was pleasant with a nice harbour view.
WING SZE, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

A very nice stay for our family.
Kitty, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

WENTING, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Simon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tsz Ling, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHI HO DAVID, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value and wonderful service
We had a fantastic stay and the staff made it even better. It was my husbands birthday and they sent wine and a birthday cake to our room. The room was really good, very clean, bed comfortable and lovely view too.
Hanna Rebecka, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yi Lam Samantha, 1-night trip
Verified Hotels.com guest review