All properties in Acapulco (and vicinity), Guerrero, Mexico

Playa Suites, Acapulco (and vicinity)

4-star beachfront hotel with outdoor pool, near Condesa Beach

  • Free WiFi in lobby
$63 CAD

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 70
1 / 70Outdoor Pool
  • Poor check in. Was all inclusive but the food was very poor quality and the beer was like…

    Apr. 12, 2021

  • Check in is good enough, to many people, the pool,clouded to early, but the view is…

    Mar. 9, 2021

See all 258 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 488 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Separate sitting area
  • Free toiletries

What’s around

  • In Costera Acapulco
  • Condesa Beach - 1 min walk
  • Diana the Huntress - 4 min walk
  • Parque Papagayo - 23 min walk
  • El Rollo Acapulco - 36 min walk
  • La Quebrada Cliffs - 3.2 mi / 5.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite
  • Bahia Suite
  • Estandar Suite


  • In Costera Acapulco
  • Condesa Beach - 1 min walk
  • Diana the Huntress - 4 min walk

What’s around


  • In Costera Acapulco
  • Condesa Beach - 1 min walk
  • Diana the Huntress - 4 min walk
  • Parque Papagayo - 23 min walk
  • El Rollo Acapulco - 36 min walk
  • La Quebrada Cliffs - 3.2 mi / 5.1 km
  • Playa Caletilla - 4.4 mi / 7.1 km
  • Bahia de Puerto Marques - 7.2 mi / 11.6 km
  • Playa Revolcadero - 7.4 mi / 11.9 km
  • Majahua Beach - 7.7 mi / 12.4 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 35 min drive

At a glance

Hotel size

  • This hotel has 488 rooms
  • This hotel is arranged over 18 floors


  • Check-in time 3 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • Free children's club


  • No pets or service animals allowed


  • Free WiFi in public areas


  • Onsite valet parking (MXN 65 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Water skiing nearby
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5262
  • Conference space size (meters) - 489


  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Wedding services


  • Number of buildings/towers - 2
  • Year Built - 1997
  • Elevator
  • Safe-deposit box at front desk
  • Terrace


  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Down comforter

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Satellite TV channels


  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Playa Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).


Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments.


Las Gaviotas - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

El Morro - This beachfront buffet restaurant serves lunch and light fare. Open daily.

Small print

Also known as

  • Playa Suites
  • Playa Suites Hotel
  • Playa Suites Acapulco
  • Playa Suites Hotel Acapulco
  • Playa Suites Acapulco
  • Playa Suites Hotel
  • Playa Suites Hotel Acapulco
  • Playa Hotel Acapulco
  • Playa Resort Acapulco
  • Playa Suites Acapulco Hotel Acapulco
  • Playa Hotel Acapulco
  • Playa Resort Acapulco

Optional extras

Valet parking costs MXN 65 per night

Buffet breakfast is offered for an extra charge of MXN 250.00 for adults and MXN 150.00 for children (approximately)


Only registered guests are allowed in the guestrooms.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Playa Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs MXN 65 per night.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - noon. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and international cuisine. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Mr. Lalo's (4-min walk), Mahalo Beach Club (4-min walk), and 100% Natural (6-min walk).
  • During the winter, enjoy nearby recreation like skiing and return when the snow melts for boat tours and water skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Playa Suites also has spa services.
  • 4.0.Fair

    I like the location and the view, the food was kind Of good.

    2 night family trip, Feb. 2, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    possibility to swimm in the sea, and also in the pool. In some hotels, an electric stove and dishes,were available at $ 100 pesos a day. That was convenient for tea and snacks.

    jaap willem, 3 night romance trip, Jan. 17, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Stay away from this hotel if at all possible. Horrible check in process, no amenities, very expensive for a 1 star hotel.

    3 night family trip, Dec. 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fabulosa Estancia

    Todo muy bien, el hotel ya tiene sus ayeres, sin embargo la atención, recepción, todo muy cordial, cada servicio que ofrece es muy bueno.

    Angelica, 2 night family trip, Jul. 4, 2020

    Verified guest review

  • 8.0.Very Good

    Al edificio ya se le nota lo cansado, urge una renovación. Su proceso de check-out, lento para la cantidad de gente que se genera

    1 night family trip, Feb. 22, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Buena ubicación, al frente de la playa, las instalaciones están un poco viejas

    3 night family trip, Jan. 26, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Family trip

    The mattresses were the worst.

    Noe, 2 night family trip, Nov. 25, 2019

    Verified guest review

  • 2.0.Poor

    Terrible service and dirt rooms terrible pools no lights terrible bar no ice

    1 night family trip, Nov. 24, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    The staff kindly wasn’t very prepared to help guests request or Anwser questions, also they were taking very long to complete the checking in

    2 night family trip, Nov. 18, 2019

    Verified Expedia guest review

  • 2.0.Poor


    Old, it’s a 2 ⭐️Hotel, very uncomfortable beds

    Gustavo, 2 night trip, Oct. 1, 2019

    Verified guest review

See all 258 reviews