Aurora Premium Hotel & Spa

Photo gallery for Aurora Premium Hotel & Spa

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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Aurora Premium Hotel & Spa

Aurora Premium Hotel & Spa

3.5 star property
Central hotel with full-service spa, connected to a shopping center, near Thang Long Water Puppet Theatre

9.4/10 Exceptional

34 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
  • Bar
  • Spa
Map
61 Hang Be, Hoan Kiem, Hanoi, Ha Noi, 10000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
  • Bathtub or shower
  • Cable TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 1 min drive
  • Hanoi Opera House - 5 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 44 min drive
  • Hanoi Gia Lam Station - 5 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 24 min walk
  • Airport shuttle (surcharge)

About this property

Aurora Premium Hotel & Spa

A great choice for a stay in Hanoi, Aurora Premium Hotel & Spa features a rooftop terrace and offers an airport shuttle (available 24 hours) for VND 350000 per vehicle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or body scrubs. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers like the helpful staff and location.

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age - 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (late night)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair accessible

Languages

  • Chinese (Mandarin)
  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Deli Spa . Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna.

The spa is open daily.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of VND 120000 for adults and VND 100000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 350000 per vehicle (one-way, maximum occupancy 2)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for VND 260000.0 per night
  • Airport shuttle service for children up to age 5 costs VND 350000 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Aurora Premium & Spa Hanoi
Delicacy Central Hotel Spa
Aurora Premium Hotel & Spa Hotel
Aurora Premium Hotel & Spa Hanoi
Aurora Premium Hotel & Spa Hotel Hanoi

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.2/10

Cleanliness

9.7/10

Staff & service

9.7/10

Amenities

9.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

2/10 Poor

Feng, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Best Hotel in Hanoi
Great location, fantastic rooms, nice restaurant and a cool Sky Bar. Best hotel I have stayed in for years and I cannot thank the front office manager Sophia for her kind hospitality during our stay. Will be back for sure.
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved this spot!
This was my first hotel when arriving in Vietnam and I wish my stay was longer and/or all other hotels I stayed provided as premium service and welcome feel as Delicacy did. The hotel was in such a prime spot! Walking distance to everything I wanted to see and everywhere I wanted to eat (most importantly :) The rooms were extremely clean, modern. Beds were comfy and large and shower was hot. The room had heat amenities as well as a safe for valuables although I never felt the need for extra security but it is nice to have. The staff was so friendly and helpful. I found myself chilling in the lobby just chatting like we were old friends. Even joking around like we knew each other for more than a couple days. That was a great feeling traveling solo having somewhere to come back to and it feels like a home away from home. I celebrated not only Lunar New Year but my birthday as well while staying at the hotel and the staff went above and beyond to make both celebrations special. The rooftop is great, the fireworks on New Years were an experience to remember. Lastly, the spa was AMAZING! The therapists were extremely professional and skilled. I really enjoyed this feature of the hotel. I'd like to specifically give a big thanks to Linh, Sophia, and Tommy. Being a solo traveler, I really appreciated Linh taking the time to chat and keep me company while I relaxed in the lobby lounge. All of them went out of their way to make this more than just a stay at a hotel.
Timothy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff at this hotel was what really made this place exceptional. They greeted us upon check in, served a welcome tea, provided information on the hotel, map and area, and personally walked us to our room and discussed where breakfast and the sky bar was. The next morning a different staff person knew our name, it helped to really personalize the experience. I cannot speak highly enough about the staff here. We have never experienced service this exceptional even in other 5 star hotels. The room itself was clean, modern, the breakfast was good and the skybar was a nice way to end the night. The hotel itself is an 11/10 in location, central and within walking distance to everything. We wish we could have booked more days here!
Lisa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

the staff and service were nothing short of amazing. It made our trip to Hanoi so much more memorable as they helped with planning every detail. Great spa, restaurant and roof top area with panoramic view of Hanoi. Highly Recommend!!!
Steve, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Drastic stay great hotel.
The service from the staff was exemplary. They made sure our missing flight baggage arrived safely at the hotel for our return. The staff are friendly and go our of their was to be helpful. The rooms are very comfortable indeed.
Adrian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

I had a very nice room w a balcony. And the staff were lovely. Willing to help with whatever they could.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was incredibly nice and the rooms were clean and comfortable. Great location.
1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review