Novotel Madrid Center in Madrid: Reviews, Deals, and Hotel Rooms on Hotels.com

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Shopping hotel with restaurant, connected to the convention center, near WiZink Center

Daily buffet breakfast (EUR 26 per person)

Overview
Rooms
Location
Amenities
Policies

9.0/10 Superb

Property highlights

Pool

Parking available

Free WiFi

Restaurant

Air conditioning

Gym

O'donnell 53, Madrid, Madrid, 28009

Main amenities

Daily housekeeping
Restaurant and 2 bars/lounges
Breakfast available
Fitness center
Self parking
Seasonal outdoor pool
Pool bar
24-hour room service
Coffee shop/cafe
Conference center
Business center
Meeting rooms

Feel at home

Playground on site
Private bathroom
Television
Garden
Terrace
Daily housekeeping

Room options

Executive Room, 1 Queen Bed

40 sq m
Sleeps 4
1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds

25 sq m
Sleeps 2
2 Twin Beds

Standard Room, Multiple Beds

Sleeps 4
1 Double Bed and 2 Twin Beds

Standard Room, 1 Queen Bed

25 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

25 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

27 sq m
Sleeps 2
1 Queen Bed

Standard Twin Room, Multiple Beds

25 sq m
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Superior Twin Room, 2 Twin Beds

25 sq m
Sleeps 2
2 Twin Beds

Executive Room, 1 Queen Bed, Terrace

40 sq m
City view
Sleeps 4
1 Queen Bed

About this area

What's nearby

In Salamanca
WiZink Center - 4 min walk
El Retiro Park - 22 min walk
Gran Via Street - 28 min walk
Prado Museum - 29 min walk
Plaza de Santa Ana - 35 min walk
Puerta del Sol - 35 min walk
Plaza Mayor - 41 min walk
Calle de Alcalá - 1 min drive
Puerta de Alcalá - 2 min drive
Paseo de la Castellana - 3 min drive

Getting around

Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive
Calanas Station - 5 min drive
Atocha Cercanías Station - 5 min drive
Madrid Recoletos Station - 21 min walk
O'Donnell Station - 6 min walk
Goya Station - 9 min walk
Ibiza Station - 10 min walk

Restaurants

Taberna Laredo - 5 min walk
El Pescaíto - 4 min walk
Parador del Jamon - 1 min walk
Comarca de Aliste - 2 min walk
Madariz Café - 5 min walk

About this property

Novotel Madrid Center

At Novotel Madrid Center, you'll be just a 5-minute drive from Gran Via Street and El Retiro Park. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Eat Bar, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a poolside bar, and a fitness center. The helpful staff and spacious guestrooms get good marks from fellow travelers. Public transportation is just a short walk: O'Donnell Station is 6 minutes and Goya Station is 9 minutes.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

790 rooms
Arranged over 8 floors

Arriving/Leaving

Check-in time from 2 PM - 2 AM
Express check-out available
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required

Children

No cribs (infant beds)

Pets

Pets not allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Onsite self parking (EUR 25 per day)
Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli

Traveling with children

Playground

What to do

Golfing nearby

Working away

Business center
Meeting rooms
Computer station
Conference center (16146 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers

Facilities

Built in 2015
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
Seasonal outdoor pool
Arcade/game room
Banquet hall
Reception hall

Accessibility

Wheelchair accessible
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Well-lit path to entrance
Pool access ramp on site

Room amenities

Be entertained

37-inch LED TV
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Iron/ironing board

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free weekday newspapers
Free WiFi
Phone

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe
LED light bulbs

Special features

Dining

Eat Bar - This restaurant serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 26 per person

Parking

Self parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

The seasonal pool is open from July to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Convencion Hotel

Convencion Madrid

Hotel Convencion

Hotel Convencion Madrid

Novotel Madrid Center Hotel

Novotel Madrid Center

Novotel Madrid Center Hotel

Novotel Madrid Center Madrid

Novotel Madrid Center Hotel Madrid

Frequently asked questions

Does Novotel Madrid Center offer free cancellation for a full refund?

Yes, Novotel Madrid Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Novotel Madrid Center?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Novotel Madrid Center?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Novotel Madrid Center?

Sorry, pets aren't allowed.

Is parking offered on site at Novotel Madrid Center?

Yes. Self parking costs EUR 25 per day.

What are the check-in and check-out times at Novotel Madrid Center?

You can check in from 2 PM - 2 AM. Check-out time is noon. Express check-out is available.

Is there an onsite casino at Novotel Madrid Center?

No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (4-min drive) are both nearby.

What is there to do at Novotel Madrid Center and nearby?

Novotel Madrid Center has 2 bars, a seasonal outdoor pool, and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Novotel Madrid Center?

Yes, there's an onsite restaurant, Eat Bar.

What's the area around Novotel Madrid Center like?

Novotel Madrid Center is in Salamanca, a short 6-minute walk from O'Donnell Station and 4 minutes' walk from WiZink Center.

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

24 Sept 2023

3 day city break. Hotel very central and staff very welcoming, friendly and knowledgeable. Would definitely stay there again