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Pier House Resort & Spa

Photo gallery for Pier House Resort & Spa

Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Pier House Resort & Spa

Pier House Resort & Spa

4.0 star property
4-star beachfront resort with spa, near Ripley's Believe It or Not

8.8/10 Fabulous

1,030 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
1 Duval St, Key West, FL, 33040

Room options

About this area

What's nearby

  • In Key West Historic District
  • Duval Street - 1 min walk
  • Mallory Square - 1 min drive
  • South Beach - 9 min drive
  • Southernmost Point - 10 min drive
  • Smathers Beach - 13 min drive

Getting around

  • Key West Intl. Airport (EYW) - 17 min drive

Restaurants

  • Sloppy Joe's Bar - 3 min walk
  • Captain Tony's Saloon - 3 min walk
  • Turquoise Restaurant - 3 min walk
  • Amigo's Tortilla Bar - 3 min walk
  • Key Lime Pie Factory - 3 min walk

About this property

Pier House Resort & Spa

Placing you just steps from Duval Street, Pier House Resort & Spa offers a private beach where you can enjoy beach umbrellas, beachside drinks, and sun loungers. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, thalassotherapy, and mani/pedis. Dining choices include 2 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this upscale resort include a poolside bar, a health club, and a fitness center. Fellow travelers say good things about the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property

Safety measures

Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 142 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 24
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 24

Pets

  • Pets allowed (dogs only, 1 per room, up to 20 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Fence around the pool

What to do

  • On a private beach
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (2600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 1968
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.

Dining

Chart Room Bar - Overlooking the ocean, this bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
Beach Bar - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Open daily.
One Duval - This restaurant is located on the beach and specializes in Caribbean cuisine. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 55.90 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Spa access (may be limited)
    • Beach access
    • Beach towels
    • Fitness center access
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Concierge service
    • Self parking
    • Parking

Optional extras

  • Breakfast costs between USD 8 and USD 18 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

House Pier
Pier House
Pier House Key West
Pier House Resort
Pier House Resort Key West
Pier Resort
Resort Pier
Pier Hotel Key West
Pier House Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort Spa
Pier Hotel Key West
Pier Key West
Pier House Key West Florida
Pier House Resort & Spa Resort
Pier House Resort & Spa Key West
Pier House Resort & Spa Resort Key West

Frequently asked questions

Does Pier House Resort & Spa offer free cancellation for a full refund?
Yes, Pier House Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pier House Resort & Spa?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at Pier House Resort & Spa on 30 Jan 2023 start from CA $718, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pier House Resort & Spa?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Pier House Resort & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Pier House Resort & Spa?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 20 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Pier House Resort & Spa?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Pier House Resort & Spa and nearby?
Have fun with activities like cycling, jet skiing, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Pier House Resort & Spa also has 2 bars, a private beach, and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Pier House Resort & Spa?
Yes, there are 2 onsite restaurants, featuring beachfront dining, American cuisine, and ocean views. Nearby restaurants include Turquoise Restaurant (3-min walk), Amigo's Tortilla Bar (3-min walk), and Key Lime Pie Factory (3-min walk).
Does Pier House Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Pier House Resort & Spa like?
Pier House Resort & Spa is located on the waterfront in Key West Historic District, a short 1-minute walk from Duval Street and 2 minutes' walk from Key West Shipwreck Museum. Travelers love the resort's prime location.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Wondeful, truly high end and relaxing, worth the price
Daniel, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
This hotel is over rated and over priced. There was trash outside our door when we arrived. Room needed to be updated. We had breakfast at the hotel and presented our hotel provided discount card. Our server acknowledged receiving it, but did not discount our meal. It was very noisy our second night there.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely Pier House
Beautiful place to stay in an excellent position by the water. Walkable everywhere. Enjoyed the Pool & beach. Housekeeping very efficient. Would stay again as soon as possible.
James, 12-night family trip
Verified Hotels.com guest review

4/10 Fair

We stayed for a family trip. We stayed in the 500 building and it’s nasty. It’s old. The door didn’t close all the way- could see light under and on the side of the front door, the room was musty, the linens were damp feeling, the floors were dirty and the bath room was disgusting. Black hair was in the tub, and I have blonde hair. It’s like they did lipstick on a pig. The rooms above dragged their chairs across the floor and it was soo loud!! They invested in landscaping, the Tiki bar and the amenities- not the rooms. Food was ok- service - average. Great sunrise- but for the price- never again.
Aubrey, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best luxury hotel in Key West
The Pier House resort is the best hotel to visit in Key West if you can afford it. Best location, best property, best staff, best bar (Chart Room) and more.
Eric A, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Must stay
Wonderful stay on the beach!! Beautiful large room with easy access.
Jennifer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanksgiving weekend
We were down for just a few days to use the seaplane and experience the Dry Tortugas. Everyone was helpful and the stay was enjoyable.
Janice, 3-night trip
Verified Hotels.com guest review

6/10 Good

They couldn’t find my reservation on their computer. I had to wait for quite a while. They asked me to call hotels.com although I gave them the reservation number. As I was in the process of contacting hotels.com, they finally told me that they found it.
Marthe, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

I’m very pleasant place to stay if we come back we would like to stay there again. The only thing I didn’t care for was the noise coming from the air conditioning unit and the lack of cold water taking a shower but everything else was awesome love the landscaping
Yvonne, 4-night family trip
Verified Expedia guest review