Graben Hotel

Photo gallery for Graben Hotel

Primary image
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Graben Hotel

Graben Hotel

4.0 star property
4-star hotel with restaurant, near Plague Column

8.6/10 Fabulous

984 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Dorotheergasse 3, Vienna, Vienna, 1010
Main amenities
  • Daily housekeeping
  • Restaurant
  • Room service
  • Babysitting
  • Business center
  • Airport shuttle
  • Train station pick-up service
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Laundry service
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Innere Stadt
  • St. Stephen's Cathedral - 3 min walk
  • Vienna State Opera - 8 min walk
  • Spanish Riding School - 1 min drive
  • Naschmarkt - 6 min drive
  • Hofburg Imperial Palace - 7 min drive
  • Stephansplatz - 11 min drive
  • Belvedere - 11 min drive
  • Wiener Prater - 20 min drive
  • Schoenbrunn Palace - 21 min drive

Getting around

  • Vienna International Airport (VIE) - 30 min drive
  • Quartier Belvedere (Arsenalstraße) Station - 5 min drive
  • Vienna Mitte Station - 16 min walk
  • Vienna Praterstern Station - 29 min walk
  • Stephansplatz U-Bahn - 3 min walk
  • Herrengasse U-Bahn - 6 min walk
  • Stubentor U-Bahn - 10 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

About this property

Graben Hotel

Placing you 0.2 mi (0.2 km) from St. Stephen's Cathedral and 0.4 mi (0.7 km) from Vienna State Opera, Graben Hotel offers an airport shuttle (available on request) for EUR 55 per vehicle. Guests looking for a bite to eat can check out Trattoria Santo Stefano, which serves Italian cuisine and is open for lunch and dinner. This upscale hotel is also 4.1 mi (6.6 km) from Schoenbrunn Palace. Fellow travelers like that it's just a short walk to public transportation: Stephansplatz U-Bahn is 3 minutes away and Herrengasse U-Bahn is 6 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle from 6:00 AM to 11:00 PM*
  • Train station pick-up*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1918
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish
  • Turkish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Trattoria Santo Stefano - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: EUR 30 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of EUR 260 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 260 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 50 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Adam, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Hotel is really central but not 4 star. Didn’t even provide free coffee in the room. Coffee was available but at a charge as was a wafer biscuit. These should be standard in hotels that are calling themselves 4 star.
Fay, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

barbara, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous hotel
The Graben was an amazing place to stay. It was with a few minute walk to Stephenplatz, Hofburg Palace, the Ubahn, etc. the staff is friendly and helpful. Our room was spacious and air conditioned. I will stay here the next time I’m in Vienna.
Timothy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Conor, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Baris, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staying at the Graben hotel was delightful! It is walking distance to many important tourist sites and if you need public transportation, it is just across the street. The staff is very friendly helpful. The breakfast buffet was simply outstanding—many excellent choices for breakfast.
Anne, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great breakfast buffet! Great housekeeping staff! Very welcoming, friendly and helpful hosts!
Jeffrey Gordon, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, pretty quiet, very friendly staff. Nothing to complain about for a short one day business trip.
Suchita, 1-night business trip
Verified Expedia guest review

8/10 Very good

Julia, 1-night trip
Verified Hotels.com guest review