Hotel & Beach Club Ojo de Agua

3.0 star property
Puerto Morelos beachfront hotel with 2 outdoor pools and restaurant

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Hotel & Beach Club Ojo de Agua

Photo gallery for Hotel & Beach Club Ojo de Agua

Deluxe Room, 2 Double Beds, Ocean View | Beach/ocean view
Terrace/patio
Deluxe Room, 2 Double Beds, Garden View | City view
Breakfast, lunch and dinner served
Exterior

Overview of Hotel & Beach Club Ojo de Agua

7.4 out of 10 Good
7.4/10 Good

Property highlights

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
5 Av Javier Rojo Gomez, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Children's pool
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Concierge services
  • Luggage storage
Feel at home
  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Daily housekeeping
  • Limited onsite parking

Room options

Deluxe Room, 1 King Bed, Ocean View

  • 19 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Garden View

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Ocean View

  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Palapa King Suite Pool view

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Palapa Family Suite Pool view

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Deluxe Room, 2 Double Beds, Partial Ocean View

  • 24 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

About this area

What's nearby

  • On the beach
  • Puerto Morelos Town Square - 1 min drive
  • Moon Palace Golf Club - 22 min drive
  • Maroma Beach - 24 min drive
  • Riviera Cancun Golf Resort - 33 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
  • Cozumel Intl. Airport (CZM) - 23.8 miles/38.3 km
  • Airport shuttle (surcharge)

Restaurants

  • La Sirena Restaurant, Lounge and Sports Bar - 7 min walk
  • My Paradise Beach Club - 6 min walk
  • Panna e Cioccolato - 5 min walk
  • Merkadito del Mar - 5 min walk
  • Pangea - 7 min walk

About this property

Hotel & Beach Club Ojo de Agua

Hotel & Beach Club Ojo de Agua offers an airport shuttle (available 24 hours) for MXN 800 per vehicle one-way. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Beach Club Ojo de Agua, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a children's pool, and a garden. Fellow travelers like the restaurant and walkable location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining

Traveling with children

  • Children's pool
  • Playground

What to do

  • On the beach
  • Yoga classes
  • Snorkeling

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • Garden
  • 2 outdoor pools

Room amenities

Be entertained

  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shared bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Mini-fridge

More

  • Daily housekeeping

Special features

Dining

Beach Club Ojo de Agua - This family restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 3 costs MXN 0

Parking

  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

TAFFEIT Beach Hotel
Arena Beach Oceanfront
& Club Ojo Agua Puerto Morelos
Capital O Hotel Arena Beach Club
Hotel & Beach Club Ojo de Agua Hotel
Hotel & Beach Club Ojo de Agua Puerto Morelos
Hotel & Beach Club Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Does Hotel & Beach Club Ojo de Agua offer free cancellation for a full refund?
Yes, Hotel & Beach Club Ojo de Agua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel & Beach Club Ojo de Agua?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel & Beach Club Ojo de Agua?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel & Beach Club Ojo de Agua?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel & Beach Club Ojo de Agua?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Hotel & Beach Club Ojo de Agua?
Yes, an airport shuttle is available. The charge is MXN 800 per vehicle one-way.
What are the check-in and check-out times at Hotel & Beach Club Ojo de Agua?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel & Beach Club Ojo de Agua and nearby?
Have fun during the warmer months with activities such as snorkeling. Additional recreation onsite includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel & Beach Club Ojo de Agua?
Yes, there's an onsite restaurant, Beach Club Ojo de Agua.
What's the area around Hotel & Beach Club Ojo de Agua like?
Hotel & Beach Club Ojo de Agua is a short 5-minute walk from Puerto Morelos Town Square and 2 minutes' walk from Ojo de Agua Beach. The local area is walkable and popular for its beaches.

Reviews

7.4

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Know about the toilets ahead of time
We stayed for 2 nights and here is a quick review. The service and food was EXCELLENT. The only restaurant was outdoors so no A/C and it was very hot and humid. I had to eat in our room with the A/C the last day because I could not take the heat any longer. The room is very basic and has Only ceiling lights so that is not comfortable to me at night. A lamp would be better. The TV remote did not work but we did watch TV. The toilet requires you to put all the TP you use in the trash can and not flush it so I cannot deal with that. The snorkeling off the hotel beach was great! We saw a lot of small but beautiful fish including barracudas, puffer fish and other very bright colored fish. We had to change our reservation at the last minute so we had to pay a penalty fee so this was not a cheap hotel stay.
2-night family trip
Verified Hotels.com guest review

6/10 Good

The service and staff were very friendly.. building is older and could use some updates , pool area was not kept like beach area . But because the the staff and convenience I visit again .. price wa good also you get what you pay for
Jamie, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

DO NOT BELIEVE THE PICTURES
Bear, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Olga, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Eliud, 3-night trip
Verified Hotels.com guest review

6/10 Good

If you looking for resort, this is not for you. There is hot water, just wait 1 minute, take the shower head of and shake it to clean the debris from inside, I know, you will need to do some own maintenance. The hotel is in need of updating, and they are working on it. Stayed 5 nights, clean room, room service only if you leave your room open, I know, room service do not have keys to open your room, but they are there every day, if you choose lock the door, they will leave the towels outside. Pool is nice, but not cleaned everyday, It is swimmable, has a nice swim up bar, need little attention, but it is usable. TV works only on Netflix and from WIFI, no other channels. Aske to be fixed, did not happened, but you are not here to watch TV, right? Had a room 301A, ocean view on the bottom floor, great room. Bar on the beach, great service, Steph is a great girl. I would recommend it, but if you are a princes, don't come here. I would come here again. It looks as they are in the process of making this place to be nicer in the near future.
Robert, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Angel Arturo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Sanjay, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Fernando, 1-night trip
Verified Hotels.com guest review