Downtown Inn and Suites

Photo gallery for Downtown Inn and Suites

Primary image
Seasonal outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Downtown Inn and Suites

Downtown Inn and Suites

2.5 star property
City-center motel within walking distance of Harrah's Cherokee Center - Asheville

7.2/10 Good

1,006 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
120 Patton Avenue, Asheville, NC, 28801
Main amenities
  • Daily housekeeping
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Self-serve laundry
  • Luggage storage
  • TV in a common area
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Asheville
  • Harrah's Cherokee Center - Asheville - 3 min drive
  • The Orange Peel - 1 min drive
  • Biltmore Estate - 6 min drive
  • University of North Carolina at Asheville - 9 min drive
  • Asheville Outlets - 8 min drive
  • Pisgah National Forest - 29 min drive
  • Sierra Nevada Brewing Company - 21 min drive

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

About this property

Downtown Inn and Suites

When you stay at Downtown Inn and Suites, you'll be within a 10-minute drive of Biltmore Estate. Guests can take a dip in the seasonal outdoor pool, and freebies like WiFi and self parking are added perks. Fellow travelers say good things about the helpful staff and central location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests must provide a picture ID at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pets

  • Pets are allowed for an extra charge of USD 12.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Only bookings from non-local guests are accepted. Guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in.

Also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Frequently asked questions

Overall score and ratings

7.2

Good

7.7/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.1/10

Eco-friendliness

10/10 Exceptional

dixie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Amazing location - that's about it.
Amazing location - Definitely a "budget" hotel. If you are not looking to spend much time in the room, you may be in the right spot. Biggest disappointments were not having full size pillows on the bed and the breakfast (awful). The location was great and we certainly didn't feel "unsafe" even though it is a budget hotel. Some reviews make this property feel like a diamond in the rough. I wouldn't quite go that far, but we didn't leave and completed our stay (which certainly would have been the worst case scenario).
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2 day stay in Ashville
This hotel is in the perfect location .. walking distance to all of the downtown shops, restaurants & breweries. It is also a short drive to the smokey mountains. The service at the hotel is awesome and the price to stay there is reasonable.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Clean rooms. Friendly staff. Hotel was old, but very clean. Graat location, close to all kinds of shops, etc. Only downside was it was hard to sleep because its right by a main road so lots of loud cars all night.
Deanne, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great Downtown Location
Check in was easy and quick. We had arrived early and asked if we could check in early and were told we could if we switched rooms to a road side (as opposed to mountain side) room. We decided not to switch to avoid road noise. But it was nice we were offered an early check in if we wanted. Room was tidy and though it was a bit dated, it was still nice and clean. My only complaint was that the mattresses were very firm and uncomfy, even my teenage son said it kept him up overnight. The vending machines were out of drinks, but when we asked the front desk for water they actually gave us 4 free bottles of water, which was nice of them to do. Location was A++ for the price. Walking distance to all the downtown popular spots. Tupelo Honey is only one block up the road. It was pretty quiet for the location and had a beautiful mountain view from the shared balcony. I will say we were a little weary in general as there was only one other room booked for the night on our floor, and there was access to the steps right at the street entrance with no security or cameras. I wouldn't recommend for single women travelers. Overall for a small family weekend trip, it was a good stay.
Amy, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Lesley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Winnifred, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Martha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place clean and excellent LOCATION LOCATION
Very clean and a pleasant visit. We will definitely stay again
Suzanne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great deal for the price
The room was nice and conveniently located near shops, food, and breweries. The only thing to lack was the pillows (small and lifeless). Parking was crazy. We left for dinner at Biltmore, when we came back, there were none. We were told they would credit us the expense (they did). We were able to park for $12 a night near bank in a sheltered area. It was actually more room and had cameras. It was a good stay. Great deal for the price!
Malaika, 2-night trip
Verified Hotels.com guest review