DoubleTree by Hilton Asheville - Biltmore

Photo gallery for DoubleTree by Hilton Asheville - Biltmore

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down comforters, pillowtop beds, minibar

Overview of DoubleTree by Hilton Asheville - Biltmore

DoubleTree by Hilton Asheville - Biltmore

4.0 star property
4-star hotel with indoor pool, near Biltmore Estate

8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
115 Hendersonville Road, Asheville, NC, 28803
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Business center
  • Area shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Biltmore Village
  • Biltmore Estate - 1 min walk
  • The Orange Peel - 3 min drive
  • Harrah's Cherokee Center - Asheville - 10 min drive
  • University of North Carolina at Asheville - 15 min drive
  • Asheville Outlets - 8 min drive
  • Sierra Nevada Brewing Company - 19 min drive
  • Pisgah National Forest - 32 min drive

Getting around

  • Asheville Regional Airport (AVL) - 16 min drive
  • Area shuttle (surcharge)

About this property

DoubleTree by Hilton Asheville - Biltmore

DoubleTree by Hilton Asheville - Biltmore offers a fantastic location, putting you just steps from Biltmore Estate. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at TGI Fridays, which serves American cuisine. Other features of this upscale hotel include an indoor pool, a bar/lounge, and a spa tub. Fellow travelers say great things about the helpful staff and overall property condition.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 197 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (up to 75 lbs)*
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (129120 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Video-game console
  • 37-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

TGI Fridays - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
The Market Place - This coffee shop specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Breakfast costs between USD 9 and USD 16 per person (approximately)
  • Area shuttle service is offered for an extra charge
  • Safes in guestrooms can be used for USD 3.00 per night

Pets

  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Asheville Biltmore
DoubleTree Hilton Asheville Biltmore
DoubleTree Hilton Hotel Asheville Biltmore
DoubleTree Hilton Asheville Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Asheville
DoubleTree by Hilton Asheville - Biltmore Hotel Asheville

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.2/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roger, 1-night trip
Verified Hotels.com guest review

6/10 Good

RaPed
My stay was for 1 nite. Overpriced at 283 $for 1 nite. Ridiculous and consider it price gouging. No different than a 2 star hotel. Place should be remodeled. Nothing in my stay was worth a 283$a night stay. It's criminality really. Price should be under 175 a night and the same 365 days a year.
Mitchell, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Debora, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall decent stay. Hotel staff was very nice and friendly. A few things to call out 1.) Double Beds are "Full" size not queen. They did offer to upgrade us for $10 but I didn't see the size mentioned here. If I missed it, that's on me 2.) WiFi never worked in our room, it said our name and room number didn't match. Only a one night trip so I never reported this. The property is beautiful, the rooms are a little dated but not horrible
Letha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Catherine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tamera, 3-night trip with friends
Verified Hotels.com guest review