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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Hanoi Cozy House, Hanoi

3-star3 stars
20 Hang Can, Hoan Kiem, Hanoi, 100000, Vietnam

3-star hotel with restaurant, near Hanoi Old City Gate
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great price for the location. Friendly service, although don’t expect too much when it…May 10, 2020
  • Staff was extremely helpful. The bed had dirty sheets. Overall, I woukd stay there again.…Mar. 2, 2020

Hanoi Cozy House, Hanoi

from $17 CAD
  • Superior Double or Twin Room
  • Deluxe Double or Twin Room
  • Deluxe Single Room
  • Family Room

What’s around Hanoi Cozy House, Hanoi

Landmarks

  • In Hoan Kiem
  • Hanoi Old City Gate - 6 min walk
  • Hoan Kiem Lake - 6 min walk
  • Thang Long Water Puppet Theatre - 7 min walk
  • Hanoi Opera House - 20 min walk
  • Ho Chi Minh Mausoleum - 30 min walk
  • Dong Xuan Market - 7 min walk
  • Ngoc Son Temple - 9 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Long Bien Station - 9 min walk
  • Hanoi Railway Station - 21 min walk
  • Hanoi Van Dien Station - 11 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Scooter/moped rentals on site
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Television in common areas
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hanoi Cozy House, Hanoi’s small print

Also known as

  • Hanoi Cozy House Hotel
  • Hanoi Cozy House Hanoi
  • Hanoi Cozy House Hotel Hanoi

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hanoi Cozy House, Hanoi

  • Does Hanoi Cozy House offer free cancellation for a full refund?
    Yes, Hanoi Cozy House does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Hanoi Cozy House?
    Sorry, there's no onsite parking at Hanoi Cozy House.
  • Are pets allowed at Hanoi Cozy House?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hanoi Cozy House?
    You can check in starting at 2:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hanoi Cozy House?
    Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Fagioli Coffee (3-min walk), Bami Bread (3-min walk), and Gecko (4-min walk).
  • Is airport shuttle service offered by Hanoi Cozy House?
    Yes, an airport shuttle is available.

Recent reviews

Good 6.6 From 11 reviews

Poor 2.0
AVOID
The room's walls were damp and had mold. There was moisture on the closed window especially when it rained. Of course, the window curtain was damp and had mold. The room was cold and very humid. There was no temperature regulation, no vent to rid the humidity in either the bathroom or room. The bathroom also had mold. When I first checked into the room, the floor was obviously moist. Two days later, the floor was still moist until house keeping dried it. The bed sheet/blanket/pillows all felt damp. The piece of silk cloth with the hotel name was the only dry one, so I slept on it. I had a chance to see a couple rooms one floor down on 3rd floor, they were equally terrible. The only good were wifi, friendly guys at reception, and minutes of walk to beautiful lake Hoan Kiem. I told a receptionist about the moisture and mold problems. He replied, "it's the season." I didn't bother to ask for a room change because I likely will get an equally terrible room and maybe with bad wifi. The walls along the stairs up into my room all felt damp. The room didn't even have a small closet. ZERO star for the room and the building.
Bryan, us3 night trip
Exceptional 10.0
Centrally located, very clean, amazing staff.
The Cozy House is an exceptional place to stay. Centrally located, very clean, and comes with a free breakfast consisting of eggs, bread, coffee, and fruit. My partner and I originally only booked one night here — but we loved it so much that we extended to four nights. The staff is very personable and kind with great suggestions on local places to eat. The front desk is also able to help book tours and buses to different areas of Vietnam. Not to mention there is laundry on-site. I would highly recommend this establishment to anyone looking for a calm sanctuary in the bustling area of the old quarter.
Tára, gb1 night trip
Fair 4.0
Choon Ki, kr1 night trip
Good 6.0
David, us4 night trip

Hanoi Cozy House, Hanoi

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