2/10 Poor
23 May 2022
If I can give this property a 0 stars I would. I don't like leaving reviews. But this is something that has to be said. This was my son's 16th birthday weekend. One of the main reasons I booked this property is because in the description it stated a game room. No game room, FALSE ADVERTISEMENT. I received emails about pool heating and to let management know 72 hours prior to arrival for that service. No Pool. Granted I didn't require a pool. But if I would have, that would have been a big disappointment. When we walked in, the downstairs bathroom had a dirty towel on the floor. Flies were everywhere. The blinds were broken. They wouldn't open. So I didn't mess with them the whole weekend. The walls in every room in the house are filthy. I'm not exaggerating. The chairs and the couches all have stains. One of the pillows in the closets I think has blood on it. The garage wouldn't open. The washer machine doesn't work. Some of the silverware was dirty with food still on them. I had to go and buy raid for the flies and nets. The stools are broken. So be careful. I reached out to management and Marko and Pedro did what they could and I appreciate their help. I do have pictures and videos. This is totally unacceptable. I would like a full refund. I do have pictures and videos to verify my statement. Please save your time and money. You can thank me later.
Tieshia
Tieshia, 2-night family trip
Verified Expedia guest review