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All properties in Hilo, Hawaii, United States of America
1 room, 2 adults

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Connecting/adjoining rooms available
  • Free WiFi
93 Banyan Dr, Hilo, HI, 96720, United States of America

Bayfront hotel with 2 bars/lounges, near Hamakua Coast
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Expected more for the price compared to other hotels in the area Mar. 20, 2020
  • Hotel staff was incredible and the grounds were beautiful. Great bar location to relax…Mar. 2, 2020

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo

from $199 CAD
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Lanai, Oceanfront (Corner)
  • Junior Suite, 1 King Bed, Non Smoking, Oceanfront
  • Suite, 1 Bedroom, Non Smoking (with Soaker Tub)
  • Suite, 2 Bedrooms (KAMEHAMEHA)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Lanai, Oceanfront
  • Room, 1 King Bed, Non Smoking, Ocean View
  • Room, 2 Queen Beds, Lanai, Oceanfront
  • Room, 2 Queen Beds, Lanai, Oceanfront
  • Room, 2 Queen Beds, Non Smoking, Ocean View
  • Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)
  • Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)
  • Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)
  • Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

What’s around Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo

Landmarks

  • On the waterfront
  • Port of Hilo - 24 min walk
  • Hamakua Coast - 1 min walk
  • Coconut Island Park - 6 min walk
  • Hilo Farmers Market - 33 min walk
  • Mokupapapa Discovery Center - 37 min walk
  • University of Hawaii at Hilo - 2.8 mi / 4.5 km
  • Rainbow Falls - 3.5 mi / 5.7 km

Getting around

  • Hilo Intl. Airport (ITO) - 8 min drive

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. It is property policy that all guests must wear a face mask within public areas of the property.
Anyone traveling to Hawaii is required to self-quarantine for 14 days. Beginning September 1, travelers who have proof of a negative COVID-19 test taken within 72 hours of arrival are exempt.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Fishing on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space size (feet) - 11,000
  • Conference space size (meters) - 1022
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1960
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 48-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Sandalwood - This restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Golf course on site
  • Bicycle rentals on site
  • Fishing on site
  • Golf driving range on site
  • Golfing on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkeling on site
  • Surfing/boogie boarding on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Windsurfing nearby

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo’s small print

Also known as

  • Grand Naniloa Hotel Hilo
  • Grand Naniloa Hilo
  • Grand Naniloa
  • Grand Naniloa Hotel Hilo Doubletree Hilton
  • Grand Naniloa Hotel Doubletree Hilton
  • Grand Naniloa Hilo Doubletree Hilton
  • Grand Naniloa Doubletree Hilton
  • Grand Naniloa Hotel
  • Hilo Naniloa Hotel
  • Grand Naniloa Hotel Doubletree Hilton
  • Grand Naniloa Hilo Doubletree Hilton
  • Naniloa Hotel
  • Grand Naniloa Doubletree Hilton
  • Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
  • Hilo Naniloa Hotel
  • Grand Naniloa Hotel Hilo a Doubletree by Hilton
  • Grand Naniloa Hotel
  • Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
  • Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel
  • Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hotel Hilo
  • Hilo Naniloa
  • Naniloa
  • Naniloa Volcanoes Hotel Hilo
  • Hawaii Naniloa Hotel Hilo
  • Naniloa Volcanoes Hilo
  • Hi Naniloa Hotel Hilo
  • Hilo Naniloa Hotel Hawaii

Policies

State tax ID - W 50540186.01

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 30.00 per accommodation, per night

Resort fee inclusions:

  • Parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 20.00 per day

Valet parking costs USD 20 per day

Rollaway beds are available for USD 30.0 per night

Full breakfast is offered for an extra charge of USD 21.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo

  • Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton offer free cancellation for a full refund?
    Yes, Grand Naniloa Hotel Hilo - a Doubletree by Hilton does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
    Yes. Self parking costs USD 20.00 per day. Valet parking costs USD 20 per day.
  • Is there a pool at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
    Yes, there's an outdoor pool.
  • Are pets allowed at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
    You can check in from 4:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
    Yes, there's an onsite restaurant. Nearby restaurants include Coconut Grill (8-min walk), Ponds (9-min walk), and The Hilo Bay Cafe (10-min walk).
  • What is there to do near Grand Naniloa Hotel Hilo - a Doubletree by Hilton?
    Recommended spots to visit include Hamakua Coast (1-min walk) and Coconut Island Park (6-min walk), along with Port of Hilo (1.2 mi) and Hilo Farmers Market (1.7 mi).

Recent reviews

Very Good 8.2 From 1,251 reviews

Fair 4.0
The upkeep of the hotel and rooms is not very fresh. It felt more like a motel with Hilton prices
ca4 night trip
Exceptional 10.0
Loved it.
Excellent resort. Beautiful views. Friendly staff. Clean comfortable rooms.
Rachael, ca4 night trip
Exceptional 10.0
Loved Grand Naniloa!
Wonderful service in every way - especially if something needed done in the rooms. Quick service. Great cleaning staff.
Patricia, ca8 night family trip
Good 6.0
Great hotel but overpriced for what it it is
Mark, ca1 night family trip
Exceptional 10.0
Amazing hotel, love the location
Justin, ca3 night trip with friends
Very Good 8.0
Don't have too many restaurants in the hotel to choose.
Philip, ca1 night romance trip
Exceptional 10.0
It was great! Only the buffet was disappointing. Otherwise fabulous
Moshe, ca4 night romance trip
Very Good 8.0
I like Grand Naniloa Hotel Hilo
Good location, nice view, close to airport and downtown.
Guoqing, ca2 night family trip
Exceptional 10.0
Best Customer Service!
First Main checked us in. He is a credit to your organization. He was friendly and helpful. He took the initiative to upgrade us to a nicer room! That made everything after that a delight!
Ellen, us1 night family trip
Exceptional 10.0
Great overnight staycation!
Daniel, us1 night trip

Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Hilo

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