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Sheraton Istanbul City Center

Photo gallery for Sheraton Istanbul City Center

Exterior
Indoor pool
Executive Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Executive Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Overview of Sheraton Istanbul City Center

Sheraton Istanbul City Center

5.0 star property
Luxury hotel with spa, near Taksim Square

8.2/10 Very good

260 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
Haci Ahmet Mah, Kurtulus Deresi Cad. No:23 Beyoglu, Istanbul, Istanbul, 34440
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Taksim
  • Istiklal Avenue - 13 min walk
  • Taksim Square - 13 min walk
  • Galata Tower - 24 min walk
  • Galata Bridge - 14 min drive
  • Eminönü Square - 17 min drive
  • Egyptian Bazaar - 18 min drive
  • Süleymaniye Mosque - 31 min drive
  • Grand Bazaar - 21 min drive
  • Istanbul Cevahir Shopping and Entertainment Centre - 15 min drive
  • Sultanahmet Square - 30 min drive

Getting around

  • Istanbul Airport (IST) - 31 min drive
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 57 min drive
  • Mecidiyekoy Station - 5 min drive
  • Vezneciler Subway Station - 5 min drive
  • Beyoglu Station - 22 min walk
  • Taksim Station - 16 min walk
  • Sishane-Zemin Metro Station - 21 min walk
  • Taşkışla Cable Car Station - 22 min walk

Restaurants

  • Ozzie's Kokoreç - 5 min walk
  • Dürümzade - 9 min walk
  • Pala Ocakbaşı - 10 min walk
  • Aret'in Yeri - 10 min walk
  • Lipsos Restaurant - 10 min walk

About this property

Sheraton Istanbul City Center

At Sheraton Istanbul City Center, you'll be within a 15-minute drive of Taksim Square and Galata Tower. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Nev'i Lokma serves breakfast. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

Languages

English, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 254 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 15 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 5 per day)
  • Covered onsite valet parking (EUR 9 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • Tennis

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Turkish

Room amenities

Be entertained

  • LED television
  • Premium TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Nev'i Lokma - Overlooking the garden, this restaurant serves breakfast only.
The Legends Bar - This bar serves lunch and dinner. Open daily.
Istanbul Baking Company - Onsite coffee shop. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 15 for children (approximately)
  • Laundry facilities are available for an extra charge of EUR 25 per day

Children & extra beds

  • Rollaway beds are available for EUR 20.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 100 per stay
  • Pets are allowed for an extra charge of EUR 100 per pet, per stay

Parking

  • Covered self parking costs EUR 5 per day
  • Covered valet parking costs EUR 9 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Sheraton Istanbul City Center Hotel
Sheraton Istanbul City Center Istanbul
Sheraton Istanbul City Center Hotel Istanbul

Frequently asked questions

Does Sheraton Istanbul City Center offer free cancellation for a full refund?
Yes, Sheraton Istanbul City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Istanbul City Center?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at Sheraton Istanbul City Center on 11 Dec 2022 start from CA $194, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Istanbul City Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Istanbul City Center?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Sheraton Istanbul City Center?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 15 lbs per pet. There's a charge of EUR 100 per pet, per stay, and there's also a deposit of EUR 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Istanbul City Center?
Yes. Self parking costs EUR 5 per day. Valet parking costs EUR 9 per day. Parking spots may be limited.
What are the check-in and check-out times at Sheraton Istanbul City Center?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Sheraton Istanbul City Center and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sheraton Istanbul City Center also has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near Sheraton Istanbul City Center?
Yes, Nev'i Lokma offers garden views. Nearby restaurants include Ozzie's Kokoreç (5-min walk), Dürümzade (9-min walk), and Pala Ocakbaşı (10-min walk).
What's the area around Sheraton Istanbul City Center like?
Sheraton Istanbul City Center is located on the Strip in Taksim, a short 13-minute walk from Taksim Square and 13 minutes' walk from Istiklal Avenue.

Overall score and ratings

8.2

Very good

8.9/10

Cleanliness

8.5/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Good hotel
Generally the hotel was clean and provided good service and hospitality. Room was comfortable with good amenities. Free hourly shuttle bus available to Taksim but check schedule. However, the nearby street was noisy around the clock. Also, don’t expect a smoke free environment in the lobby area!
8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ali, 1-night trip
Verified Expedia guest review

10/10 Exceptional

clean place…
Rolando, 3-night family trip
Verified Expedia guest review

8/10 Very good

locatıon ıs perfect
Waleed, 3-night family trip
Verified Expedia guest review

8/10 Very good

Good hotel average location
Near Taksim Square. Shuttle service to Taksim every hour. Taxi hard to get but can be arranged from concierge and on meter. Hotel overall very good and room service very cheap
Danish, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Staff not friendly when you open the window to the room you looking at a war zone ruins . We decide to change hotels through hotel.com but they still charge for the room which is definitely an acceptable . I’m going back to Cherokee pretty soon I will not not stay or recommend this hotel to anybody. When we tried to explain to the lady in the front desk about us moving to a different hotel . and the condition of the room her reply was that’s what you paid for definitely not customer service oriented.
Khalid, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible stay, room service is extremely disappointed and no management follow up!! I don’t recommend this place at all
Rami, 7-night family trip
Verified Expedia guest review

4/10 Fair

Ali, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ghasan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Yunus Emre, did a fantastic job. He provided exceptional service. I hope he is due a promotion soon.
salem, 1-night family trip
Verified Expedia guest review