8/10 Very good
May 18, 2025
Good hotel in Venezia, could be great.
NH Hotel Santa Lucia is located just steps from the train station, the Ferrara ( train station) vaporetto stop and the tourist office, all of which make it a perfect choice to get around car-free Venezia. Staff were exceptionally helpful, and made every effort to make my stay with them as pleasant as possible. Beds were among the most comfortable of my entire trip around Italy. Regret there are some negatives, which I hope the NH Hotels management will remedy, because Santa Lucia could be a great hotel. Rooms were too small, especially with a king bed taking up a disproportionate amount of space. Although the bathrooms were new and lovely, the room decor was drab and unappealing. And the mod furniture, tech lighting and especially oversized headboards, were just wrong. Maybe some beautiful printed wallpaper and more traditional furniture would help? The bar and common rooms were better, with their spectacular Murano glass chandeliers; however, again, the mod furniture just does not work. Breakfast buffet offered a variety of choices, but also could be better. That said, I enjoyed my stay at the Santa Lucia and thank the staff for making it special.




Susan
Susan, 5-night trip
Verified Hotels.com guest review