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Comfort Suites University, El Paso

2.5 stars2.5 stars
949 Sunland Park DrEl PasoTX79922United States of America, 866-299-2910
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Good3.8 / 5
Value for money
Best value for money
Location
Great location
Comfort
Comfortable
Pool
Ordinary pool
195See all 195 Hotels.com reviews
From 68 reviewsTripAdvisor Traveller Rating

Comfort Suites University, El Paso

Hotel Info: 866-266-9798

from $135 CAD
  • Standard Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 61 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Minimum guest age is 18
  • Minimum check-in age is 18

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room (up to 25 lb)

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Comfort Suites University El Paso
  • Comfort Suites University Hotel El Paso

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Safes in guestrooms can be used for USD 2.00 per day

Pets are allowed for an extra charge of USD 50 per pet, per stay

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Comfort Suites University, El Paso’s small print

Also known as

  • Comfort Suites University El Paso
  • Comfort Suites University Hotel El Paso

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Safes in guestrooms can be used for USD 2.00 per day

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Comfort Suites University, El Paso

Landmarks

  • In West El Paso
  • Western Playland Amusement Park (1.1 mi / 1.8 km)
  • Bob-O's Family Fun Center (0.2 mi / 0.3 km)
  • Sunland Park Mall (0.7 mi / 1.2 km)
  • Sunland Park Racetrack and Casino (1.3 mi / 2.1 km)
  • El Paso Museum of History (6.3 mi / 10.1 km)

Getting around

  • Free self parking
  • RV, bus, and truck parking
  • El Paso Station 9-min drive
  • El Paso, TX (ELP-El Paso Intl.) 20-min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) 38-min drive

Recent reviews

Good 3.8 /5 from 195 reviews

Comfort Suites University, El Paso
Poor1.0 / 5
Never Again
We stayed for 4 days and they never changed our sheets and they didn't wipe down counters and tables. We ordered a suite on the 1st floor that had a sofa sleeper for our kids. When we checked in thru stated that we had to a different room because the sofa bed was broken on the 1st floor. When we got settled into our new room we discovered that the sofa bed was broken in there too. We had to pack up everything all over again and move to another room. It was a pain. The toilet seat in our room was cracking so every time you sat down you would get pinched. We were going to complain to the front desk but didn't want to have pack up everything and move again. Lastly, the complimentary breakfast was disgusting. The apples all seemed to be rotten and the milk they had for the cereal was sour. We ultimately opted for eating toast that day and then went out to breakfast for the remainder of our trip. We've stayed at this particular Confort Suites a few times before and have never had a problem. However, this experience was so bad that we will never come back to this hotel again.
4 night family trip
Comfort Suites University, El Paso
Good3.0 / 5
mediocre
bathroom was run down and not in the best of shape. rom was clean but the couch was kind of stained on the fabric. it was right next to the construction of the freeway like feet away too fortunately there was nothing being done the night I stayed there. Places needs a remodel though.
1 night trip
Comfort Suites University, El Paso
Excellent4.0 / 5
Makes you melt like butter
Overall it was good. Our only complaints were the indoor pool was freezing and no closet. Breakfast was evident everything was microwaved. But the beds were superior.
1 night trip with friends
Comfort Suites University, El Paso
Outstanding5.0 / 5
Would stay here again for sure
Very clean room. Nice hot breakfast, lots of choices (yogurt, cereal, waffles, eggs, sausage, potatoes, muffins, donuts, breads, juices, coffee, etc). Comfy beds, extra pillows, nice a/c, lots of room. I did have to ask for sheets to make the sofa bed (I booked for 5 people, I would think they would have that info and provide it). Check in was very easy, front desk super nice.She explained where we get our breakfast and about the indoor pool w/o us asking. Ice cold water and coffee dispenser were in lobby. Late night check-in. Easy access from I-10. If I ever pass through El Paso again (and I likely will), this will be where I stay.
1 night family trip
Comfort Suites University, El Paso
Excellent4.0 / 5
Great room, pool was cold
2 night family trip

See all reviews

Comfort Suites University, El Paso

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