Royal Palms Resort and Spa, part of Hyatt

Photo gallery for Royal Palms Resort and Spa, part of Hyatt

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Outdoor pool, cabanas (surcharge), sun loungers
Outdoor pool, cabanas (surcharge), sun loungers
Outdoor pool, cabanas (surcharge), sun loungers
Suite, Terrace, View (Camelback View, Spa) | View from room

Overview of Royal Palms Resort and Spa, part of Hyatt

Royal Palms Resort and Spa, part of Hyatt

5-star property
Luxury resort with spa, near Camelback Mountain

9.2/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
5200 E Camelback Road, Phoenix, AZ, 85018
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Spa tub
  • Pool bar
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Camelback East
  • Old Town - 42 min walk
  • Scottsdale Fashion Square - 3 min drive
  • Camelback Mountain - 7 min drive
  • Desert Botanical Garden - 9 min drive
  • Phoenix Zoo - 13 min drive
  • Tempe Town Lake - 13 min drive
  • Arizona State University - 14 min drive
  • Talking Stick Resort Casino - 16 min drive
  • Casino Arizona - 20 min drive
  • Chase Field - 19 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 15 min drive
  • Scottsdale, AZ (SCF) - 24 min drive
  • Phoenix Deer Valley Airport (DVT) - 26 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 30 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 34 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 38 min drive

About this property

Royal Palms Resort and Spa, part of Hyatt

5-star historic resort near Old Town
Royal Palms Resort and Spa, part of Hyatt is located close to Camelback Mountain, and provides a poolside bar, a terrace, and shopping on site. Adventurous travelers may like the aerobics at this resort. Indulge in a hot stone massage, a detox wrap, and reflexology at Alvadora Spa, the onsite spa. Yoga classes are offered at the health club; the property also has a garden, a hair salon, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy perks such as:
  • An outdoor pool with cabanas and sun loungers
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An electric car charging station, a computer station, and a ballroom
  • Express check-in, wedding services, and meeting rooms
  • Guest reviews speak highly of the proximity to shopping
Room features
All 119 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like first-run movies and laptop-friendly workspaces.
Extra amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Designer toiletries and hair dryers
  • 32-inch Smart TVs with premium channels and first-run movies
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 119 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4 PM - 11 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 23 per night; includes in/out privileges)
  • Onsite valet parking (USD 37 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (20000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers

Facilities

  • Built in 1929
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Health club
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch Smart TV
  • Premium cable channels
  • First-run movies
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Alvadora Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. Children under 17 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 39.40 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Spa access (may be limited)
    • Fitness center access
    • Bicycle storage
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Faxes
    • In-room safe
    • In-room coffee
    • Concierge service
    • Lending library access
    • Housekeeping
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 25 and USD 50 per person (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 300 per stay
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay (maximum USD 150.00 per stay)

Parking

  • Self parking costs USD 23 per night with in/out privileges
  • Valet parking costs USD 37 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge
  • Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
  • Children under 17 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Royal Palms Destination Hotels Resorts
Royal Palms Destination Hotels Resorts Phoenix
Royal Palms Resort Destination Hotels & Resorts
Royal Palms Resort Destination Hotels & Resorts Phoenix
Royal Palms Resort Destination Hotels Resorts Phoenix
Royal Palms Resort Unbound Collection Hyatt Phoenix
Royal Palms Resort Unbound Collection Hyatt
Royal Palms Unbound Collection Hyatt Phoenix
Royal Palms Unbound Collection Hyatt
Royal Palms Spa, Part Of Hyatt
Royal Palms Resort and Spa, part of Hyatt Resort
Royal Palms Resort and Spa, part of Hyatt Phoenix
Royal Palms Resort and Spa, part of Hyatt Resort Phoenix
Royal Palms Resort Spa Destination Hotels Resorts
Royal Palms Resort Spa in the Unbound Collection by Hyatt
Royal Palms Resort Spa in the Unbound Collection by Hyatt

Frequently asked questions

Does Royal Palms Resort and Spa, part of Hyatt offer free cancellation for a full refund?
Yes, Royal Palms Resort and Spa, part of Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Royal Palms Resort and Spa, part of Hyatt?
As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at Royal Palms Resort and Spa, part of Hyatt on 5 Oct 2022 start from CA $748, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Royal Palms Resort and Spa, part of Hyatt?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royal Palms Resort and Spa, part of Hyatt?
Yes, there's an outdoor pool.
Are pets allowed at Royal Palms Resort and Spa, part of Hyatt?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 150.00 per accommodation, per stay, and there's also a deposit of USD 300 per stay. Service animals are exempt from fees.
Is parking offered on site at Royal Palms Resort and Spa, part of Hyatt?
Yes. Self parking costs USD 23 per night. Valet parking costs USD 37 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Royal Palms Resort and Spa, part of Hyatt?
You can check in from 4 PM - 11 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Royal Palms Resort and Spa, part of Hyatt?
No, this resort doesn't have a casino, but Talking Stick Resort Casino (16-min drive) and Casino Arizona (20-min drive) are both nearby.
What is there to do at Royal Palms Resort and Spa, part of Hyatt and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Royal Palms Resort and Spa, part of Hyatt also has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Royal Palms Resort and Spa, part of Hyatt?
Yes, there's an onsite restaurant. Nearby restaurants include Ranch House Grille (2.1 mi), The Vig (2.2 mi), and Postino Arcadia Winecafe (2.2 mi).

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.5/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

elena, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

WONDERFUL property and stay.
Absolutely charming and wonderful hotel. The staff went above and beyond. Our Spa Villa was gorgeous and the pool cabana incredibly relaxing. The grounds were stunning. We will absolutely return.
Summer, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Quaint hotel with great staff and traditional western ambiance.
Edward, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Don, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

elena, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Real Arizona Luxury
This is a fantastic “old Arizona” luxury boutique hotel. The accommodations are classic old money. The staff is accommodating
Anne, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend getaway
Wonderful place for couples date night or weekend getaway. We do alot of staycation and this is do far my husband and I favorite to stay. Excelent food and service, staff are very friendly overall it was the best!
Contessa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quick One Night / 2 days getaway
Royal Palms Never disappoints! Chilled pool in the hot Arizona sun. Excellent service at the pool with yummy cocktails and delicious food. Also T cooks restaurant enjoyed an amazing dinner. We were able to get early check-in and late check out
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enrico, 1-night trip
Verified Expedia guest review