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The Westin Resort & Spa, Cancun

4.0 star property
Upscale beachfront hotel with spa, near Iberostar Cancun Golf Course

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The Westin Resort & Spa, Cancun

Photo gallery for The Westin Resort & Spa, Cancun

Outdoor wedding area
Exterior
1 Bedroom Presidential Suite, 1 King, Ocean View, Balcony (F)
Meeting facility
Exterior

Overview of The Westin Resort & Spa, Cancun

8.2

Very good

Property highlights

  • Restaurant
  • Bar
  • Air conditioning
Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
Main amenities
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 6 outdoor pools
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Children's pool
Feel at home
  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service
  • Garden

Room options

1 Bedroom Master Suite, 1 King, Ocean View, Balcony (L)

  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

1 Bedroom Presidential Suite, 1 King, Ocean View, Balcony (F)

  • 324 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ambassador Suite, 1 Bedroom, 1 King, Ocean View, Balcony (K)

  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Guest Room, 1 King, Ocean View, Balcony (B)

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Guest Room, 1 King, Lagoon View, Balcony (A)

  • 54 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

1 Bedroom Junior Suite, 1 King, Lagoon View (E)

  • 57 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Guest room, 2 Doubles, Ocean View (J)

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Guest Room, 2 Doubles, Lagoon View, Balcony (C)

  • 54 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Deluxe Guest Room, 2 Doubles, Ocean View, Balcony (D)

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Guest room, 1 King, Ocean View (G)

  • 42 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Guest room, 2 Doubles, Lagoon View (I)

  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Guest room, 1 King, Ocean View (H)

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Zona Hotelera
  • Iberostar Cancun Golf Course - 21 min walk
  • Delfines Beach - 34 min walk
  • El Rey Ruins - 5 min drive
  • Ventura Park Cancun - 5 min drive
  • Riviera Cancun Golf Resort - 7 min drive
  • Aquaworld - 6 min drive
  • La Isla Shopping Mall - 9 min drive
  • Chac Mool Beach - 15 min drive
  • Forum Beach - 14 min drive
  • Cancun Convention Center - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • Navios - 8 min walk
  • Arrecifes - 1 min walk
  • Sea & Stones - 3 min walk
  • La Punta Grill & Lounge - 15 min walk
  • Indochine - 13 min walk

About this property

The Westin Resort & Spa, Cancun

At The Westin Resort & Spa, Cancun, you can spend time at the beach enjoying beach umbrellas, beach massages, and sun loungers, plus you'll be within a 10-minute drive of La Isla Shopping Mall. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. This upscale hotel also features a poolside bar, a fitness center, and an outdoor tennis court. Fellow travelers say good things about the pool and overall property condition.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
This information is provided by our partners.

At a glance

Hotel size

  • 379 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Shopping
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 6 outdoor pools
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Sea & Stones Restaurant - Onsite restaurant.
Arena Sports Bar - Onsite restaurant. Open daily.
Sabor Casual Kitchen - Onsite restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 79.88 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 346–390 for adults, and MXN 176–346 for children

Renovations and closures

The property will be renovating from September 8 2023 to May 10 2024 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Policies

Guests can rest easy knowing there's a smoke detector and outdoor lighting on site.
This property accepts credit cards and cash.

Also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort