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All properties in Xi'an, Shaanxi, China
1 room, 2 adults

Sheraton Xian Hotel, Xi'an

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
  • Free WiFi
No. 262 Feng Hao East Road, Xi'an, Shaanxi, 710077, China

Luxury hotel in Lianhu with 3 restaurants and spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great hotel,top services, great location. Friendly and obliging staff, will be backNov. 29, 2019
  • Great 5 star hotel, top service, daily room services, only issue I have is the wifi does…Nov. 23, 2019

Sheraton Xian Hotel, Xi'an

from $70 CAD
  • Club Room, 2 Single Beds
  • Club Room, 1 King Bed
  • Club Suite, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Suite, 1 King Bed, Executive Level
  • Premier Room, 2 Single Beds
  • Executive Suite, 1 King Bed
  • Club Suite, 1 Bedroom
  • Deluxe Room, 2 Single Beds
  • Premier Room, 1 King Bed

What’s around Sheraton Xian Hotel, Xi'an

Landmarks

  • In Lianhu
  • Northwest University - 2.4 mi / 3.8 km
  • Great Mosque of Xi'an - 2.7 mi / 4.4 km
  • Xi'an Bell Tower and Drum Tower - 3 mi / 4.9 km
  • Xi'an City Walls - 4.7 mi / 7.6 km
  • Drum Tower - 4.7 mi / 7.6 km
  • Xi'an Bell Tower - 4.8 mi / 7.7 km
  • Shaanxi History Museum - 6 mi / 9.7 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 41 min drive
  • Xi'an Station - 8 min drive
  • Xi'an East Station - 13 min drive
  • Xi'an North Railway Station - 17 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 365 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time noon-6:00 AM
  • Check-out time is noon
  • Express check-out
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle *

Parking

  • Free self parking on site (limited)

  • Electric vehicle charging point

  • RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Free bicycles nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1991
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Wheelchair-accessible bathroom vanity
  • Grab bar - near toilet
  • Transfer shower
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Number of living rooms
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

Spa

Shine Spa for Sheraton has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Gate West Restaurant - This buffet restaurant overlooks the garden.

Tang Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Marco Polo Lounge - This lobby lounge specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.

Bistro - This restaurant serves lunch, dinner, and light fare. Open daily.

Sheraton Xian Hotel, Xi'an’s small print

Also known as

  • Sheraton Hotel Xian
  • Sheraton Xian Hotel Hotel Xi'an
  • Sheraton Xian
  • Sheraton Xian Hotel
  • Xian Sheraton
  • Xian Sheraton Hotel
  • Sheraton Xi'An Hotel China/Shaanxi
  • Xi An Sheraton
  • Sheraton Xian Hotel Hotel
  • Sheraton Xian Hotel Xi'an

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 11 PM.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available through room service.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: CNY 800 per night

    Optional extras

    Rollaway beds are available for CNY 368.0 per night

    Buffet breakfast is offered for an extra charge of CNY 165 per person (approximately)

    Airport shuttle service is offered for an extra charge of CNY 400 per vehicle (one way)

    Train station pick-up and train station drop-off service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton Xian Hotel, Xi'an

    • Does Sheraton Xian Hotel offer free cancellation for a full refund?
      Yes, Sheraton Xian Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Sheraton Xian Hotel?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Sheraton Xian Hotel?
      Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking and electric vehicle charging are available.
    • Is there a pool at Sheraton Xian Hotel?
      Yes, there's an indoor pool. Guests have pool access from 6 AM to 11 PM.
    • Are pets allowed at Sheraton Xian Hotel?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Sheraton Xian Hotel?
      You can check in from noon to 6:00 AM. Check-out time is noon. Express check-out is available.
    • Are there restaurants at or near Sheraton Xian Hotel?
      Yes, there are 3 onsite restaurants, featuring Chinese cuisine and garden views. Nearby restaurants include Starbucks (2.3 mi), Starbucks (2.9 mi), and Halal cafe (2.9 mi).
    • Is airport shuttle service offered by Sheraton Xian Hotel?
      Yes, an airport shuttle is available. The charge is CNY 400 per vehicle one way.
    • What is there to do near Sheraton Xian Hotel?
      Recommended spots to visit include Northwest University (2.4 mi) and Great Mosque of Xi'an (2.7 mi), along with Xi'an Bell Tower and Drum Tower (3 mi) and Xi'an City Walls (4.7 mi).

    Recent reviews

    Very Good 8.4 From 39 reviews

    Very Good 8.0
    Good value but nothing supricing
    I spent 4 nights on a business trip in this hotel, it was basic global chain resort with clean and nice rooms. The buffet breakfast and dinner opportunities in house brought ease since Xian is not that touristy place so other dinner options where not that close
    Jussi, ie4 night business trip
    Exceptional 10.0
    Nothing but great service!
    great hotel experience. Very comfortable stay!
    Andrew, us5 night family trip
    Very Good 8.0
    Great Stay!
    Everything was great except I couldn’t get the Wi-Fi to work.
    Arian, us2 night romance trip
    Very Good 8.0
    Actually it's nice hotel, good services, good & quite complete breakfast, nice interior of the room 7 comfort bed, very clean, good pool but not for the location
    Lokadjaja, id3 night romance trip
    Very Good 8.0
    A Short, Positive Review
    Our stay was outstanding, in general, and regarding the hotel, OK. The issue with the hotel is it’s location, obviously something that can’t be remedied. Maybe as a business traveler this isn’t an issue, but as a tourist, the remote location is a negative. Otherwise, the ambiance and services at the hotel were very good and the price was great.
    carol, us3 night family trip
    Very Good 8.0
    Clean Comfortable and Convenient
    Im a regular at the sheraton. It's comfortable clean and convenient. Getting a taxi from there is a bit slow but that because of chimese taxis, not the hotel. Very good breakfast and very helpfull staff
    Mark, au2 night business trip
    Very Good 8.0
    很好
    酒店整体情况都挺好的,喜欢
    cn4 night family trip
    Fair 4.0
    五星的飯店,X星的設備與服務
    Check-in後,主動幫我升級行政樓層,但到客房後才發現大問題--空調不冷,打到房務中心說是天冷不開,跟櫃台詢問說是中央空調在維修,如覺得熱,可以開窗及提供風扇,這是五星級酒店該有的設備嗎?室內溫度27度,我這樣過了兩天。再來冰箱不冷,開門刷卡時常感應不良,在發生兩次後,我只好找大堂經理幫忙了,他在了解並確認後,幫我換了一間套房,才解決相關問題。
    YEONG GUANG, tw4 night romance trip
    Exceptional 10.0
    quiet hotel and good restaurant nearby it
    Hou-Min, tw1 night business trip
    Exceptional 10.0
    All good, a little bit old. Good gym center but no AC ...
    KANG, fr2 night business trip

    Sheraton Xian Hotel, Xi'an

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