Hilton Garden Inn Santa Ana San Jose

Photo gallery for Hilton Garden Inn Santa Ana San Jose

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Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Suite, 1 Bedroom, Accessible (Roll-In Shower) | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Hilton Garden Inn Santa Ana San Jose

Hilton Garden Inn Santa Ana San Jose

3.5 star property
Family-friendly hotel with 1 outdoor pools, connected to a shopping center, near City Place Santa Ana

9.2/10 Superb

244 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
City Place, Santa Ana, Santa Ana
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Swim-up bar
  • Room service
  • 24-hour business center
  • 6 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Multiplaza Mall Escazu - 11 min drive
  • Sabana Park - 16 min drive
  • National Stadium of Costa Rica - 20 min drive
  • Poas Volcano National Park - 116 min drive

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 26 min drive
  • Juan Santamaria Intl. Airport (SJO) - 37 min drive
  • San Jose Cemetery Station - 13 min drive
  • San Jose Pacific Station - 15 min drive
  • San Jose Procuradiria Museum Station - 17 min drive
  • Airport shuttle (surcharge)

About this property

Hilton Garden Inn Santa Ana San Jose

3.5-star family-friendly hotel connected to a shopping center
You can look forward to a roundtrip airport shuttle, a swim-up bar, and a grocery/convenience store at Hilton Garden Inn Santa Ana San Jose. The onsite restaurant, Garden Grill & Bar, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and an art gallery on site.
You'll also find perks like:
  • An outdoor pool with free cabanas, pool umbrellas, and a swim-up bar
  • Free self parking
  • Cooked-to-order breakfast (surcharge), coffee/tea in the lobby, and luggage storage
  • 6 meeting rooms, multilingual staff, and a 24-hour front desk
Room features
All guestrooms at Hilton Garden Inn Santa Ana San Jose include thoughtful touches such as heated floors and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heated floors, and LED light bulbs

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 143 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room, up to 44 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Grocery/convenience store

What to do

  • Evening entertainment
  • Shopping
  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Conference space (5925 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Closed captioned TV
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Dining

Garden Grill & Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 15000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 33 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per stay
  • Rollaway beds are available for USD 10 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 25.00 per stay
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses a grey water recycling system and eco-friendly cleaning products.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Does Hilton Garden Inn Santa Ana San Jose offer free cancellation for a full refund?
Yes, Hilton Garden Inn Santa Ana San Jose does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Garden Inn Santa Ana San Jose?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Santa Ana San Jose on 8 Oct 2022 start from CA $129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Santa Ana San Jose?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Santa Ana San Jose?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Garden Inn Santa Ana San Jose?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 44 lbs per pet. There's a charge of USD 25.00 per pet, per day, and there's also a deposit of USD 25.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Santa Ana San Jose?
Yes, there's free self parking.
Is airport shuttle service offered by Hilton Garden Inn Santa Ana San Jose?
Yes, an airport shuttle is available. The charge is USD 33 per vehicle one-way.
What are the check-in and check-out times at Hilton Garden Inn Santa Ana San Jose?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hilton Garden Inn Santa Ana San Jose and nearby?
Hilton Garden Inn Santa Ana San Jose has an outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Hilton Garden Inn Santa Ana San Jose?
Yes, Garden Grill & Bar offers local cuisine. Nearby restaurants include Gaudi (4-min walk), Andiamo Lá (4-min walk), and MAD Burger and Beer (6-min walk).
What's the area around Hilton Garden Inn Santa Ana San Jose like?
Hilton Garden Inn Santa Ana San Jose is a short 1-minute walk from City Place Santa Ana and 17 minutes' walk from Business Center Forum 1.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Excellent
The hotel looks, feels and smells brand new. Staff were great and let me change my room at no extra charge. The original room had a king size bed but it had a view of a wall and other hotel rooms windows. My new room had two queen size beds which made no difference but a great view of the mountains.
Reza, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anneli, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Honest survey
Customer service is excellent and so was the food. My problem was the communication regarding parking I was told 3 different things by your parking attendance. It was resolved after going to the front desk I don’t like walking the hallways seeing food left outside the hallways Pizza boxes, cups, plates and spoon
Ricky, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Morgan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Alina Stefania, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

joseph, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrés, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

mariusz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Isabel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

james d, 2-night trip
Verified Hotels.com guest review