Hilton Garden Inn Santa Ana San Jose in San José: Reviews, Deals, and Hotel Rooms on Hotels.com

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Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas

Minibar, in-room safe, individually decorated, individually furnished

Breakfast, lunch, dinner served; local cuisine

Overview
Rooms
Location
Amenities
Policies

Family-friendly hotel with outdoor pool, connected to a shopping center, near City Place Santa Ana

9.2/10 Superb

379 verified Hotels.com guest reviews

Property highlights

Pool

Airport transfer

Pet-friendly

Free parking

Free WiFi

Restaurant

City Place, Santa Ana, Santa Ana

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
24-hour fitness center
Swim-up bar
Room service
24-hour business center
6 meeting rooms
Airport shuttle
Terrace
24-hour front desk

For families

Children stay free
Cribs/infant beds (surcharge)
Connecting/adjoining rooms available
Private bathroom
Television
Garden

Room options

About this area

What's nearby

Ojo de Agua Spa Park - 7 min drive
Multiplaza Mall Escazu - 6 min drive
Sabana Park - 11 min drive
National Stadium of Costa Rica - 11 min drive
Central Park - 15 min drive
National Theater - 15 min drive
National Museum of Costa Rica - 16 min drive
Poás Volcano National Park - 57 min drive

Getting around

San José (SYQ-Tobías Bolaños Intl.) - 23 min drive
Juan Santamaria Intl. Airport (SJO) - 36 min drive
San Jose Contraloria Station - 12 min drive
San Jose Cemetery Station - 13 min drive
San Jose Pacific Station - 15 min drive
Airport shuttle (surcharge)

Restaurants

McDonald's - 6 min walk
Piccola Italia - 9 min walk
Andiamo Lá - 4 min walk
Chef Rafael “Carne Al Fuego” - 6 min walk
Bar Restaurante El Jardín - 7 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

Hilton Garden Inn Santa Ana San Jose offers an airport shuttle (available 24 hours) for USD 33 per vehicle one-way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Garden Grill & Bar, which serves local cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a 24-hour fitness center, and a snack bar/deli are other highlights. Fellow travelers say great things about the breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Safety measures

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

143 rooms
Arranged over 5 floors

Arriving/Leaving

Check-in time from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets allowed (dogs only, 2 per room, up to 44 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free secured, covered onsite self parking
Wheelchair-accessible parking and van parking on site

Transfers

Airport shuttle on request (available 24 hours)*

Other information

Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Swim-up bar
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli

Traveling with children

Children stay free (see details)
Grocery/convenience store

What to do

Evening entertainment
Shopping
Discount at nearby fitness center

Working away

24-hour business center
6 meeting rooms
Conference space (5925 square feet)

Services

24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Free pool cabanas
Pool umbrellas
Romance packages

Facilities

1 building/tower
Built in 2020
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness center
An outdoor pool
Art gallery on site
Designer stores on site
Shopping mall on site
Banquet hall
Reception hall

Accessibility

Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Closed captioned TV
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Pool access ramp on site

Room amenities

Be entertained

50-inch flat-screen TV
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Crib/infant bed (surcharge)
Bed sheets provided

What to enjoy

Individually furnished and decorated
Heated floors

Freshen up

Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer

Stay connected

Desk
Free WiFi
Phone
Desk chair

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
LED light bulbs

Special features

Dining

Garden Grill & Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately USD 15000 per person
Airport shuttle service is offered for an extra charge of USD 33 per vehicle (one-way, maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Cribs/infant beds are available for USD 10.0 per stay
Rollaway beds are available for USD 10 per stay

Pets

Service animals exempt from fees
Pet deposit: USD 25.00 per stay
Pets are allowed for an extra charge of USD 25.00 per pet, per day

Pool, spa, & gym (if applicable)

Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses a grey water recycling system and eco-friendly cleaning products.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Santa Ana San Jose

Hilton Garden Inn Santa Ana San Jose Hotel

Hilton Garden Inn Santa Ana San Jose Santa Ana

Hilton Garden Inn Santa Ana San Jose Costa Rica

Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Does Hilton Garden Inn Santa Ana San Jose offer free cancellation for a full refund?

Yes, Hilton Garden Inn Santa Ana San Jose does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Santa Ana San Jose?

This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.

Is there a pool at Hilton Garden Inn Santa Ana San Jose?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Hilton Garden Inn Santa Ana San Jose?

Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 44 lbs per pet. There's a charge of USD 25.00 per pet, per day, and there's also a deposit of USD 25.00 per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton Garden Inn Santa Ana San Jose?

Yes, there's free self parking.

Is airport shuttle service offered by Hilton Garden Inn Santa Ana San Jose?

Yes, an airport shuttle is available. The charge is USD 33 per vehicle one-way.

What are the check-in and check-out times at Hilton Garden Inn Santa Ana San Jose?

You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hilton Garden Inn Santa Ana San Jose and nearby?

Hilton Garden Inn Santa Ana San Jose has an outdoor pool and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Hilton Garden Inn Santa Ana San Jose?

Yes, Garden Grill & Bar offers local cuisine.

What's the area around Hilton Garden Inn Santa Ana San Jose like?

Hilton Garden Inn Santa Ana San Jose is a short 1-minute walk from City Place Santa Ana and 18 minutes' walk from Business Center Forum 1.

9.2

Superb

9.6/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness