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1 room, 2 adults

Embassy Suites by Hilton Phoenix Downtown North, Phoenix

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Microwave
  • Refrigerator
10 E Thomas Rd, Phoenix, AZ, 85012, United States of America

3.5-star hotel with indoor pool, near Barrow Neurological Institute
  • Free cooked-to-order breakfast and free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Microwave
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Hi It was a great experience at this place other than parking fee charged wasn't…Dec. 24, 2019
  • the room was spacious and clean. the breakfast was really good,and the staff were all…Aug. 16, 2019

Embassy Suites by Hilton Phoenix Downtown North, Phoenix

from $124 CAD
  • Studio, 1 King Bed
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Suite, 1 King Bed (Conference)
  • Suite, 2 Double Beds, Accessible, Bathtub
  • Suite, 2 Double Beds, Accessible (Roll-in Shower)
  • Studio, 1 King Bed, Accessible
  • Studio, 1 King Bed, Accessible (Hearing)
  • Suite, 1 King Bed, Accessible (Conference, Hearing)
  • Suite, 1 King Bed, Accessible (Roll-in Shower)
  • Suite, 1 King Bed, Accessible (Hearing)
  • Suite, 2 Queen Beds, Accessible (Hearing)
  • Suite, 1 King Bed, Accessible, Bathtub
  • Suite, 1 Bedroom

What’s around Embassy Suites by Hilton Phoenix Downtown North, Phoenix

Landmarks

  • In Encanto
  • Heard Museum - 15 min walk
  • Phoenix Art Museum - 21 min walk
  • Barrow Neurological Institute - 8 min walk
  • Saint Joseph's Hospital and Medical Center - 11 min walk
  • Phoenix Theatre - 20 min walk
  • Burton Barr Central Library - 25 min walk
  • Sunnyslope Mountain - 26 min walk

Getting around

  • Sky Harbor Intl. Airport (PHX) - 13 min drive
  • Scottsdale, AZ (SCF) - 24 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 23 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 28 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 32 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 39 min drive
  • Thomas Rd - Central Ave Station - 4 min walk
  • Osborn Rd - Central Ave Station - 10 min walk
  • Encanto - Central Ave Station - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 242 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests planning to arrive late are required to contact the property prior to their arrival.
It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Up to 50 lbs

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Self parking (limited) *

  • Electric vehicle charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • Indoor pool
  • Health club
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2755
  • Conference space size (meters) - 256
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1990
  • Elevator
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
Languages Spoken
  • Chinese
  • English
  • French
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size queen
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Salt River Tavern - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Embassy Suites by Hilton Phoenix Downtown North, Phoenix’s small print

Also known as

  • Embassy Suites Hilton Phoenix Downtown North Hotel
  • Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix
  • Embassy Suites Hilton Phoenix Downtown North
  • Hilton Hotel Phoenix
  • Hilton Suites Phoenix Hotel Phoenix
  • Hilton Phoenix
  • Hilton Phoenix Suites
  • Suites Phoenix
  • Embassy Suites by Hilton Phoenix Downtown North Hotel
  • Embassy Suites by Hilton Phoenix Downtown North Phoenix

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:00 AM to 10 PM.
  • Parking height restrictions apply.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

    The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Pet deposit: USD 50 per stay

    Optional extras

    Self parking costs USD 28.00 per day with in/out privileges

    Pets are allowed for an extra charge of USD 50 per accommodation, per stay

    Service animals exempt from fees

    WiFi is available in guestrooms for USD 4.95 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Embassy Suites by Hilton Phoenix Downtown North, Phoenix

    • Does Embassy Suites by Hilton Phoenix Downtown North offer free cancellation for a full refund?
      Yes, Embassy Suites by Hilton Phoenix Downtown North does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Embassy Suites by Hilton Phoenix Downtown North?
      Yes. Self parking costs USD 28.00 per day. Parking spots may be limited.
    • Is there a pool at Embassy Suites by Hilton Phoenix Downtown North?
      Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10 PM.
    • Are pets allowed at Embassy Suites by Hilton Phoenix Downtown North?
      Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Embassy Suites by Hilton Phoenix Downtown North?
      You can check in from 3 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Embassy Suites by Hilton Phoenix Downtown North?
      Yes, there's an onsite restaurant. Nearby restaurants include Wild Thaiger (4-min walk), First Watch (5-min walk), and Durant's (6-min walk).
    • What is there to do near Embassy Suites by Hilton Phoenix Downtown North?
      Recommended spots to visit include Barrow Neurological Institute (8-min walk) and Saint Joseph's Hospital and Medical Center (11-min walk), along with Heard Museum (0.8 mi) and Phoenix Theatre (1 mi).

    Recent reviews

    Superb 9.2 From 376 reviews

    Very Good 8.0
    very nice facility, good quality and good food
    James, ca1 night family trip
    Good 6.0
    Convenience to St. Joseph’s Hospital
    We have stayed at this hotel before as we have found the Embassy suites hotels to always be comfortable and clean and pleasant. It is also very close to St Josephs Hospital where my husband is regularly treated. The Front desk clerk was extremely helpful and ensured that we had a nicely appointed room in a prime location. However, the hotel is pricey and I was disappointed to learn that even though the menu and the ticket that should have been titled both my husband and me to breakfast, state that it extends through 10:30 in the morning, it actually closed down completely by 9 AM. I arrived at 9:05 AM. Nothing was available. Then the parking garage refused to accept our exit ticket so we had to pay another $7.50 to leave. We had already paid The $28 for parking. Of course the restaurant and lounge were closed courtesy of Covid as well as the gym. There really is no reason to pay so much money to stay here without any amenities.
    MARGARET, us1 night trip
    Exceptional 10.0
    Amazing Hospitality
    The staff went above and beyond to accommodate us. It was above what we expected, and we loved the hotel.
    jesse, us1 night family trip
    Very Good 8.0
    Nice place, but not real suites!
    Very nice property downtown. The staff was awesome, expecially for a Shudown hotel experience! My only downside for this place was that the "Suites" are not the typical suites I typically get by Embassy Suites. They must have hired an architect who fudged things to get in more rooms. The "Suite" is a typically sized hotel room with a mini-desk 24" or so wide and a small kitchenette area. It is not a suite with a separate living room and sleeping area. The bathroom is so small they had to put in a small sized toilet. You cannot get to the bathroom sink with the door open. So to get to the bath sink I had to walk past the toilet on the left, turn around and close the bathroom door to get to the sink on the right side of the toilet. Common Embassy Suites, you can do better than this!
    David, us2 night business trip
    Very Good 8.0
    Comfortable Bed but room smelled
    Room smelled like mildew, had to buy an air freshener
    us2 night family trip
    Exceptional 10.0
    Great Stay
    We had a wonderful stay. Everything was so convenient. The room was nice and clean and the beds were comfortable. We also were very impressed w the hotel staff. Everyone we interacted with was very nice and helpful. We actually commented to ourselves about that. We were in town for a women’s college golf tournament and it was so nice to just come down to the lobby and grab breakfast before we headed out each morning. We found the food to be good and a nice selection. In addition, they have an evening happy hour with drinks and snacks to enjoy while relaxing in the comfortable main lobby. We will definitely stay there again.
    Vincenza, us3 night family trip
    Good 6.0
    Bad service
    The stay was nice, but there were a few definite issues! First the bed was worn out on one side. Second the maids came into the room on the first day to “check the room”, she had knocked and I yelled we were in the room, but she still came in. The second day the maid again knocked and I said do not come in, but she did anyway. This was bAd enough as we were in the middle of An intimate moment, but she came right back and did it again! This is totally unexceptable
    Jason, us2 night trip
    Good 6.0
    Too expensive,
    The room was a bit small but clean and nice. The curtains did not close completely (basically did not stay closed! opened automatically after a few seconds!!) and it was annoying for privacy and early morning light. More importantly, the shower (no bathtub) sliding door had a problem and didn't stay closed. It was very annoying when the door opens and you have no control over it! I informed the hotel front desk and they said "thank you, we will order repairs later"!! The cost (more than $300 for one night on Sunday night in regular season) was too high. I had stayed in other Embassy Suits and the service and the complimentary snacks/refreshment bar was much better. I do not think if I received quality service for what I paid. I could find good hotels for $100/night.
    us1 night family trip
    Exceptional 10.0
    Great hotel while on a bus trip
    The hotel was nice and a great location near my office and meeting. I would stay here again.
    Ruby, us1 night business trip
    Exceptional 10.0
    Best place in downtown Phoenix
    Great hotel and friendly staff! Should have stayed here our last night. Don’t see say at the Graduate in Tempe!
    Evan, us3 night family trip

    Embassy Suites by Hilton Phoenix Downtown North, Phoenix

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