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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Riverfront hotel with 2 restaurants, near Museum of Science and History

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Exterior
View from property
View from property
Reception
Front of property - evening/night
Overlooking the St. Johns River, DoubleTree by Hilton Hotel Jacksonville Riverfront offers a vibrant retreat with two on-site restaurants serving American cuisine and kids' meals. Unwind at the poolside bar or take in city views from the terrace, while staying connected with free WiFi and keeping fit at the 24-hour gym.

Reviews

6.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Non-smoking
  • Connecting rooms available

Main amenities (12)

  • Housekeeping once per stay
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Pool bar
  • 24-hour business center
  • Business center
  • 19 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
The current price is CA $156
CA $177 total
includes taxes & fees
Jun 22 - Jun 23

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Sofa bed
Premium bedding
  • 21 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • River view
  • Sleeps 4
  • 1 King Bed
Lobby lounge

Southbank Hotel by Marriott Jacksonville Riverwalk

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
8.2 out of 10, Very good, 1,468 reviews
The price is CA $149
CA $169 total
includes taxes & fees
Jul 13 - Jul 14
Southbank Hotel by Marriott Jacksonville Riverwalk
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About the area

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207

What's nearby

  • Museum of Science and History - 4 min walk - 0.4 km
  • Florida Theatre - 11 min walk - 0.9 km
  • VyStar Veterans Memorial Arena - 3 min drive - 2.0 km
  • Daily's Place - 3 min drive - 2.7 km
  • EverBank Stadium - 4 min drive - 3.0 km

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 17 min drive
  • Jacksonville International Airport (JAX) - 21 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 43 min drive
  • Jacksonville Station - 11 min drive
  • Riverplace Station - 3 min walk
  • San Marco Station - 6 min walk
  • Kings Avenue Station - 16 min walk

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪St Johns Provision - ‬2 min walk
  • ‪River Club - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

DoubleTree by Hilton Hotel Jacksonville Riverfront puts you within a 15-minute drive of EverBank Stadium and St. Johns Town Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at St. Johns Provision Co., one of 2 restaurants, which serves American cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Riverplace Station is 3 minutes and San Marco Station is 6 minutes.

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

At a glance

DONE

Hotel size

    • 293 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 2 AM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 20.00 per day; includes in/out privileges)
    • Uncovered onsite valet parking (USD 26.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

Working away

  • 24-hour business center
  • 19 meeting rooms
  • Computer station
  • Conference space (12000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 13 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Champagne service

More

  • Housekeeping (once per stay)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

St. Johns Provision Co. - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ruth's Chris - Overlooking the pool, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 19.95 for adults and USD 11.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay (maximum USD 99 per stay)

Parking

  • Covered self parking costs USD 20.00 per day with in/out privileges
  • Uncovered valet parking costs USD 26.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Does DoubleTree by Hilton Hotel Jacksonville Riverfront offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, there's an outdoor pool. Guests have pool access from 6 AM to 10:00 PM.

Are pets allowed at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, pets are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes. Self parking costs USD 20.00 per day. Valet parking costs USD 26.00 per day.

What are the check-in and check-out times at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.

What is there to do at DoubleTree by Hilton Hotel Jacksonville Riverfront and nearby?

DoubleTree by Hilton Hotel Jacksonville Riverfront has 2 bars and an outdoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, there are 2 onsite restaurants, featuring American cuisine and pool views.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around DoubleTree by Hilton Hotel Jacksonville Riverfront like?

DoubleTree by Hilton Hotel Jacksonville Riverfront is located on the waterfront in Downtown Jacksonville, a short 3-minute walk from Riverplace Station and 5 minutes' walk from Museum of Science and History. Travelers say that the hotel is in a great location.

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Reviews

6.6

Good

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
View
Service staff
Bathroom
Bed
Location
Shower
Refrigerator
River
Balcony

Reviews

10/10

2-night trip

2/10

Hotel was dirty, no hot water in a morning, ceiling fall on my bed, sink was clogged, AC didn’t work, reception was rude
4-night business trip

10/10

1-night trip

10/10

2-night trip with friends

2/10

2-night trip

6/10

It was comfortable and clean. Awesome view. The hotel itself was not in the best condition. Seemed older, a little deteriorated. The carpet was not nice-looking, but it was not dirty. My shower/tub was kinda yellow and worn down and the facet dripped (so annoying). Everything was just kinda.. okay. Not the greatest. No fridge. No microwave. You have to pay for valet. You have to pay for breakfast. The staff were really great and kind, no complaints there.
1-night trip

2/10

Absolutely horrible hotel. Not only did they NOT give me the SUITE I paid for, they would not give a refund, and they gave me a room with DOUBLE BED that smelled funny. There was mold on the ceiling (see pictures), and the back door would not even lock (see pictures). I would never stay here again. You literally could not pay me to stay here.
2-night trip

6/10

Although I booked river view, I was given a non-river view. They did switch me to a room with a great view, BUT there were 2 single beds instead of my (booked) queen. They claimed they had no more queen available, which was disappointing as it was my 24th wedding anniversary. In the room, there was amazingly NO fridge or microwave, and the safe did not work. Considering there was no fridge, we went to get ice, and the machine on our floor was out of order. Next floor up it was working, however. Somewhere in the night our A/C stopped working. In the morning, they sent up someone from maintenance, Rafael - who deserves 6 stars, and he fixed that as well as the safe. He was very prompt, helpful, and polite, and offered help with anything else we needed. Finally, there was a nice gym, looking out to the pool deck. However, we did not need that as opening and closing the sliding balcony door was a workout enough.
2-night family trip

10/10

Nice getaway for my wife and I. Lots to do in the general area and hotel was in great location
1-night trip

10/10

1-night trip

6/10

The view was nice , bed was comfortable however no hot water and noise from construction on the top floor was loud .
2-night trip

6/10

1-night trip with friends

8/10

For the amount of money spent. My room had old old furniture in it. The room didn't come with a microwave or refrigerator.
1-night family trip

8/10

2-night family trip

2/10

Pleasant stay but Much of the furniture and appliances was out dated. I frequently stay at Hiltons and this was very surprising. The lobby was remodeled and very nice but rooms and air conditioning can be updated for the prices. We booked for a King bed with city view and got double beds. Room was smaller than anticipated as well.
2-night business trip

6/10

2-night trip with friends

10/10

2-night family trip

8/10

2-night trip

6/10

1-night trip

10/10

1-night trip

8/10

The staff was friendly and inviting, the condition is just a little dated, our room had chipped porcelain in the tub and some mildew in the overhead of the shower. Overall good but hopefully they renovate in the near future so that it will be a better stay next time.
2-night trip

2/10

The service was super good, but our room smelled very bad the carpet, and musty, we couldn't rest my husband gave him a lot of allergies
1-night family trip

2/10

1-night trip

6/10

1-night trip

10/10

Stay was normal. Check in took longer than usual. I understand super busy and short staff. Miranda was wonderful she had to deal with some pretty upset people. Give her 10 stars for keep her cool and not losing it with a couple of people.
1-night trip with friends