Does DoubleTree by Hilton Hotel Jacksonville Riverfront offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of 11 Aug 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on 28 Aug 2022 start from CA $180, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Jacksonville Riverfront?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9:00 PM.

Are pets allowed at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes. Self parking costs USD 16 per day. Valet parking costs USD 22 per day.

What are the check-in and check-out times at DoubleTree by Hilton Hotel Jacksonville Riverfront?

You can check in from 4 PM - 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, this hotel doesn't have a casino, but bestbet Orange Park (25-min drive) is nearby.

What is there to do at DoubleTree by Hilton Hotel Jacksonville Riverfront and nearby?

DoubleTree by Hilton Hotel Jacksonville Riverfront has 2 bars and an outdoor pool, as well as a 24-hour fitness center.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around DoubleTree by Hilton Hotel Jacksonville Riverfront like?

DoubleTree by Hilton Hotel Jacksonville Riverfront is located on the waterfront in Downtown Jacksonville, a short 4-minute walk from Museum of Science and History and 16 minutes' walk from Florida Theatre. Travelers say this hotel is in a good location.

Book DoubleTree by Hilton Hotel Jacksonville Riverfront in Jacksonville

Q: Are there restaurants at or near DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, there are 2 onsite restaurants, featuring American cuisine and pool views. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include BB's (8-min walk), Chart House (8-min walk), and Ruth's Chris Steak House (9-min walk).

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Outdoor pool, open 6 AM to 9:00 PM, free cabanas

42-inch LCD TV with cable channels, MP3 dock

4-star hotel with 2 restaurants, near Museum of Science and History

7.2/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

Parking available

Pool

Free WiFi

Gym

Non-smoking

Air conditioning

1201 Riverplace Boulevard, Jacksonville, FL, 32207

Main amenities

Housekeeping once per stay
2 restaurants and 2 bars/lounges
Outdoor pool
Breakfast available
24-hour fitness center
Valet parking
Self parking
Pool bar
Coffee shop/cafe
24-hour business center
Business center
19 meeting rooms

For families

Children stay free
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Terrace
Laundry facilities

Cleaning & safety

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided
Personal protective equipment

Choose dates to view prices

About this area

What's nearby

In Downtown Jacksonville
TIAA Bank Field - 36 min walk
VyStar Veterans Memorial Arena - 3 min drive
Jacksonville University - 11 min drive
Jacksonville Zoo and Gardens - 16 min drive
Jacksonville Naval Air Station - 17 min drive
St. Johns Town Center - 14 min drive
University of North Florida - 17 min drive
Jacksonville Cruise Terminal - 20 min drive

Getting around

Jacksonville International Airport (JAX) - 20 min drive
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 20 min drive
St. Augustine, FL (UST-Northeast Florida Regional) - 37 min drive
Jacksonville Station - 15 min drive

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

DoubleTree by Hilton Hotel Jacksonville Riverfront puts you within a 15-minute drive of TIAA Bank Field and St. Johns Town Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at St. Johns Provision Co., one of 2 restaurants, which serves American cuisine and is open for breakfast and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers say good things about the pool and comfortable beds.

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Masks are required at the property

Hand sanitizer provided

Individually-wrapped food options available for breakfast

This information is provided by our partners.

At a glance

Hotel size

293 rooms
Arranged over 8 floors

Arriving/Leaving

Check-in time from 4 PM - 2 AM
Express check-in/out
Minimum check-in age - 21
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Children

Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Covered onsite self parking (USD 16 per day; includes in/out privileges)
Uncovered onsite valet parking (USD 22 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Height restrictions apply for onsite parking
Onsite parking includes off-street options

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
2 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Shared microwave
Snack bar/deli

Traveling with children

Children stay free
Grocery/convenience store
Children's menu

Working away

24-hour business center
19 meeting rooms
Computer station
Conference space (12000 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas

Facilities

Built in 2015
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour fitness center
An outdoor pool

Accessibility

Braille/raised signage
Elevator
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Grab bar near toilet
Well-lit path to entrance
Stair-free path to entrance

Languages

Arabic
Bosnian
Chinese (Mandarin)
Croatian
English
Spanish

Room amenities

Be entertained

MP3 docking station
42-inch LCD TV
Premium cable channels

Home comfort

Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Premium bedding

What to enjoy

Balcony

Freshen up

Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels

Stay connected

Free WiFi
Phone

Food and drink

Champagne service

Housekeeping (once per stay)
In-room safe
Connecting/adjoining rooms available

Special features

Dining

St. Johns Provision Co. - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Ruth's Chris - Overlooking the pool, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of USD 21.95 for adults and USD 11.00 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

Dining venue(s)
Fitness facilities

Parking

Covered self parking costs USD 16 per day with in/out privileges
Uncovered valet parking costs USD 22 per day with in/out privileges
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 6 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Crowne Plaza Hotel Jacksonville-Riverfront

Crowne Plaza Jacksonville-Riverfront

Crowne Plaza Jacksonville

Jacksonville Crowne Plaza

DoubleTree Hilton Hotel Jacksonville Riverfront

DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel

DoubleTree Hilton Jacksonville Riverfront

DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

7.2

Good

7.5/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Write a review

6/10 Good

2 Aug 2022

Nice hotel i excepted more cleanness. Carpet was dirty. The shower curtain wasn't long enough so the water kept coming out. The lady at the front desk seemed bothered asked a question about the restaurant she didnt answer. Gave me the key and said alright there you go.