AC Hotel Iberia Las Palmas

Photo gallery for AC Hotel Iberia Las Palmas

Primary image
View from room
View from room
Minibar, in-room safe, desk, laptop workspace
Standard Room, 1 King Bed, Non Smoking, Ocean View | Minibar, in-room safe, desk, laptop workspace

Overview of AC Hotel Iberia Las Palmas

AC Hotel Iberia Las Palmas

4.0 star property
4-star Las Palmas de Gran Canaria hotel with 1 outdoor pools, connected to a shopping center

8.0/10 Very good

393 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avenida Alcalde J Ramirez Bethencourt 8, Las Palmas de Gran Canaria, Gran Canaria, 35003
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Beach towels
  • Self parking
  • 24-hour room service
  • Business center
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Las Canteras Beach - 15 min drive
  • Port of Las Palmas - 14 min drive

Getting around

  • Gran Canaria Airport (LPA) - 18 min drive

About this property

AC Hotel Iberia Las Palmas

4-star hotel connected to a shopping center
Take advantage of dry cleaning/laundry services, car rentals on site, and a bar at AC Hotel Iberia Las Palmas. The onsite restaurant, AC Lounge, features Mediterranean cuisine. Free in-room WiFi is available to all guests, along with a gym and a business center.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and a TV in the lobby
  • Smoke-free premises, tour/ticket assistance, and concierge services
  • An elevator, luggage storage, and meeting rooms
  • Guest reviews give good marks for the helpful staff and proximity to public transit
Room features
All guestrooms at AC Hotel Iberia Las Palmas feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 281 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests age 6 and older are required to provide documentation of recent travel history (such as showing passport immigration stamps) and a complete a health declaration (PCR screening for COVID-19, issued within 72 hours before arrival in the Canary Islands) during check-in. Residents of the Canary Islands and guests that have stayed within the Canary Islands for 14 days prior to check-in are exempt from this requirement.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Grab bar in shower
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry

Special features

Dining

AC Lounge - This gastropub specializes in Mediterranean cuisine and serves dinner only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17.12 per person (approximately)

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Restaurant

Parking

  • Self parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 7:00 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

AC Hotel Iberia
AC Hotel Iberia Las Palmas
AC Iberia
AC Iberia Hotel
AC Iberia Hotel Las Palmas
AC Iberia Las Palmas
AC Las Palmas Hotel
Hotel AC Iberia Las Palmas
Iberia Hotel Las Palmas
Iberia Las Palmas
AC Hotel Iberia Las Palmas Las Palmas De Gran Canaria
AC Iberia Las Palmas Las Palmas De Gran Canaria
Ac Iberia Las Palmas
AC Hotel Iberia Las Palmas Hotel
AC Hotel Iberia Las Palmas Las Palmas de Gran Canaria
AC Hotel Iberia Las Palmas Hotel Las Palmas de Gran Canaria

Frequently asked questions

Does AC Hotel Iberia Las Palmas offer free cancellation for a full refund?
Yes, AC Hotel Iberia Las Palmas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at AC Hotel Iberia Las Palmas?
As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at AC Hotel Iberia Las Palmas on 29 Oct 2022 start from CA $90, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at AC Hotel Iberia Las Palmas?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at AC Hotel Iberia Las Palmas?
Yes, there's an outdoor pool. Guests have pool access from 11:00 AM to 7:00 PM.
Are pets allowed at AC Hotel Iberia Las Palmas?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AC Hotel Iberia Las Palmas?
Yes. Self parking costs EUR 10 per day. Parking spots may be limited.
What are the check-in and check-out times at AC Hotel Iberia Las Palmas?
You can check in from 3 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at AC Hotel Iberia Las Palmas?
No, this hotel doesn't have a casino, but Casino Las Palmas (12-min drive) is nearby.
What is there to do at AC Hotel Iberia Las Palmas and nearby?
AC Hotel Iberia Las Palmas has an outdoor pool and a fitness center.
Are there restaurants at or near AC Hotel Iberia Las Palmas?
Yes, AC Lounge offers Mediterranean cuisine. Nearby restaurants include Sakura City (5-min walk), Sakura IV (7-min walk), and La Cuarenta y Dos (7-min walk).
What's the area around AC Hotel Iberia Las Palmas like?
AC Hotel Iberia Las Palmas is located on the waterfront, a short 9-minute walk from Calle Triana and 9 minutes' walk from San Telmo Park. Travelers say this hotel is in a good location.

Overall score and ratings

8.0

Very good

8.3/10

Cleanliness

8.0/10

Staff & service

7.5/10

Amenities

7.9/10

Property conditions & facilities

7.4/10

Eco-friendliness

4/10 Fair

Bad Experience!!
Travelled from the south of the island for a night as I had a very important meeting early in the morning, the check in was slow but the receptionist ( guy) was great, the other receptionist ( woman) said that my booking was only for one person !! I showed the reservation and also she said that no balcony, it was quite a bad experience, I had to wait for 30 minutes to access the room Then in the evening it was really hot and I decided to put the air con on and it wasn’t working also the room was full of mosquitos ( killed about 15) I called reception at 1.00 am as couldn’t sleep to ask for a fan and they told me they don’t have any ! I mentioned that the air con was faulty and they said yes the air con it’s not working for some time now! I did not get any notice of that when I checked in or when made the reservation, otherwise I would of book another hotel! They told me I could borrow a spray ( mosquito) for only few minutes as other rooms may need it them. I could not sleep that night and the next day when I complain no apologies or explanation. Definitely not going back there!
Luigi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jan, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Angelika, 4-night trip
Verified Expedia guest review

8/10 Very good

mark, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

AC Hotel
Good hotel, menu is a bit restricted.
Dean, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Very nice hotel in a great location
Very nice hotel close to the lovely vegeuta area. A bit old, especially from the outside but overall very good.
Dor, 7-night trip
Verified Hotels.com guest review

8/10 Very good

We stayed here for a week recently, and found the staff to be very friendly and helpful. Our room was clean and had everything we needed - it was also serviced daily. The breakfast was good, but there was little variety, so you had the same offerings every day. Now, I do understand that with the current Covid situation, the hotel was limited in what they could provide, they still did an outstanding job and their system for everyone to have their own 'tongs' works very well (except for scrambled eggs). Despite the pool being emptied, we were able to sunbathe on the rooftop for the first two days. After that the whole area was closed off for use which was rather disappointing. The hotel is next to a very busy motorway, but we were not disturbed by any traffic noise. It is close to many shops and restaurants and is within walking distance to Old Town. There is a lovely park between the hotel and Old Town, which has a cafe serving drinks, and a few food carts which serve rather delicious food. There is also a big playground for children and even a dog park. We had misjudged the location, and had to get a taxi daily to the beach area Playa de Las Canteras. The fare is €6 each way, so it's not too bad, but if you want a beach holiday, you may want to consider booking a hotel closer to the beach. There are taxis available directly outside the hotel. I would definitely recommend AC Hotel Iberia Las Palmas, and their standards during this pandemic is exceptionally high.
7-night romance trip
Verified Expedia guest review

8/10 Very good

Good address in Las Palmas
Perfect stay, close to the old center of Las Palmas. Hotel is clean and staff is very friendly. Enjoyable breakfast. Would stay again.
Philippe, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not bad
Decent place but a bit over priced. Shower leaked liked crazy and the WiFi barely worked without dropping service every 5min
Christopher, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

It is very accessible and you can walk to the center easy the bed wasn’t not too comfortable but the cleaning and the service was very good
6-night family trip
Verified Expedia guest review