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Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

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4 outdoor pools, pool umbrellas, sun loungers
On the beach, beach cabanas, sun loungers, beach umbrellas
On the beach, beach cabanas, sun loungers, beach umbrellas
On the beach, beach cabanas, sun loungers, beach umbrellas
4 outdoor pools, pool umbrellas, sun loungers

Overview of Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

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Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

5.0 star property
Puerto Morelos beachfront property with spa and beach bar
9.2 out of 10 Superb
9.2/10 Superb

614 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 poolside bars
  • 6 bars/lounges
  • Full-service spa
  • 4 outdoor pools and 3 spa tubs
  • Free children's club
  • Free babysitting
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
Feel at home
  • Babysitting (free)
  • Children's club (free)
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • On the beach
  • Puerto Morelos Beach - 14 min drive
  • Puerto Morelos Town Square - 13 min drive
  • Moon Palace Golf Club - 17 min drive
  • Ventura Park Cancun - 19 min drive
  • Riviera Cancun Golf Resort - 28 min drive
  • Iberostar Cancun Golf Course - 28 min drive
  • Delfines Beach - 28 min drive
  • El Rey Ruins - 28 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Cozumel Intl. Airport (CZM) - 27.7 miles/44.6 km

Restaurants

  • Coco Café - 14 min drive
  • La Petit Creperie - 18 min walk
  • Bluewater Grill - 14 min drive
  • Hotel Villa Marina - 15 min walk
  • Moments Lobby Bar - 14 min drive

About this property

Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma

At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The Beach House, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 3 poolside bars, a free kid's club, and a beach bar.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–10:00 AM
  • 4 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's games
  • Toys
  • Baby bath
  • Changing table
  • Bed rails

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Concerts/live shows
  • Karaoke
  • Shopping
  • Ecotours nearby
  • Horse riding nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • 4 outdoor pools
  • Bicycle parking
  • Full-service spa
  • 3 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Wet bar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free international and local calls

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

The Beach House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Rita's Taco House - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Frank & Lola's - This restaurant serves dinner only. Open daily.
Latino - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
5 O'Clock Somewhere Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Frequently asked questions

Does Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma offer free cancellation for a full refund?
Yes, Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
Yes, there are 4 outdoor pools.
Are pets allowed at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 spa tubs. Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma also has 3 poolside bars, 6 bars, and a sauna, as well as a steam room, beach cabanas, and a picnic area.
Are there restaurants at or near Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma?
Yes, there are 4 onsite restaurants, featuring alfresco dining and international cuisine.
Does Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma like?
Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma is located on the waterfront, a short 1-minute walk from Petempich Bay.

Reviews

9.2

Superb

9.8/10

Cleanliness

9.6/10

Staff & service

9.1/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Atención a cada detalle, eso vale mucho!
Sin palabras para este lugar. De 5 días, los 5 fue una experiencia extraordinaria. Las instalaciones impecables, la limpieza de 10, la comida muy rica (mención especial al restaurante Frank & Lola que se lleva las palmas), la pizza de Room Service de verdad un must, las bebidas consistentes y buenas etiquetas; la seguridad al pendiente en cada momento. Se siente la exclusividad y lujo conservando un ambiente casual. La atención a los detalles se rescata en cada momento en este hotel. Pero por si no bastara, lo mejor de este lugar es su Servicio. Servicio, servicio y más servicio! Mención especial a Arturo capitán del Beach House que eleva por mucho la atención. También reconocimiento a Marcela (Prestige), Miguel (Frank & Lola), Elever y Ricardo (Cantina) y a todo el personal de playa y camaristas. El lugar es recomendable objetivamente al 100%. Ojalá el hotel sea consistente en los siguientes años para hacerlo nuestro nuevo favorito de la zona. Pd. Gran y constante trabajo de limpieza que mantienen en la playa para contener el sargazo, de las playas más limpies que veo en Cancún.
JORGE, 1-night trip
Verified Hotels.com guest review

2/10 Poor

alayna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed 4 nights and had the most amazing experience! Staff were all friendly and helpful, the food was GOOD especially for an all inclusive, rooms were nice and clean, and they made my boyfriends birthday really special. Get the floating taco bar.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

izik, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

izik, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

People were very friendly. Facility was very clean. The Paradise suite had lots of space.
4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Small boutique property. Great staff. Clean. Good variety of food. Live band/music night till around 10:30. Great concierge.
Anne, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property was very clean and beautiful. Staff was friendly and very helpful. Food and drinks were great. Smaller resort and a little quiet, not much night life after 11pm. Overall great experience.
William James, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Friendliest staff ever! They made us feel welcome from the minute we got there to the time we left. Extremely accommodating with our late check out - thank you for that!
Fabio, 7-night family trip
Verified Expedia guest review

4/10 Fair

Booked a big swim up room end up they don’t have one but that is what I paid for. They also have a guy there try to sell you a membership very hard.
barry, 7-night family trip
Verified Expedia guest review