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All properties in Puerto Morelos, Quintana Roo, Mexico

Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, Puerto Morelos

Upscale beachfront property with spa, near Puerto Morelos Beach

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
$577 CAD

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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Km 27.5 Mza. 37 SM. 12, Puerto Morelos, 77580, QROO, Mexico
9.4.Exceptional.
  • Resort was fantastic food was great... only thing is i got suckered into their high…

    Jan. 26, 2022

  • We were really happy with the hotel. Despite some reviews to the contrary, I loved the…

    Jan. 12, 2022

See all 194 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays72 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 148 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 poolside bars
  • Full-service spa
  • 4 outdoor pools and 3 spa tubs

Feel at home

  • In-room childcare (surcharge)
  • Babysitting or childcare (free)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Rollaway/extra beds (free)
  • Connecting/adjoining rooms available

What’s around

  • On the beach
  • Puerto Morelos Beach - 8 min walk
  • Petempich Bay - 1 min walk
  • Crococun Zoo - 2.9 mi / 4.6 km
  • Costa Occidental de Isla Mujeres National Park - 7.3 mi / 11.7 km
  • Puerto Morelos Town Square - 7.6 mi / 12.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite (Swim Up Paradise)
  • Room (Paradise)
  • Royal Suite (Swim Up Paradise)
  • Presidential Suite (Chill Out)
  • Room (Paradise)
  • Junior Suite (Paradise)
  • Royal Suite (Paradise)
  • Junior Suite (Swim Up Paradise)
  • Presidential Suite (Swim Up Chill Out)
  • Room, Ocean View (Paradise)

What’s around

Landmarks

  • On the beach
  • Puerto Morelos Beach - 8 min walk
  • Petempich Bay - 1 min walk
  • Crococun Zoo - 2.9 mi / 4.6 km
  • Costa Occidental de Isla Mujeres National Park - 7.3 mi / 11.7 km
  • Puerto Morelos Town Square - 7.6 mi / 12.2 km
  • Sanctuary of Hope and Time Capsule - 7.3 mi / 11.8 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 7.6 mi / 12.2 km
  • San Jose Catholic Parish - 7.6 mi / 12.2 km
  • Puerto Morelos Reef - 7.6 mi / 12.3 km
  • Artisans Market - 7.7 mi / 12.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Airport shuttle (surcharge)
map
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Km 27.5 Mza. 37 SM. 12, Puerto Morelos, 77580, QROO, Mexico

At a glance

Size

  • 148 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Free cooked-to-order breakfast daily
  • 4 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • Coffee shop/cafe
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 4
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Free bicycles on site
  • Hiking/biking trails on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Skydiving nearby
  • Beach umbrellas
  • Pool umbrellas
  • Health club
  • Number of spa tubs - 3
  • Beach towels
  • Steam room
  • Sauna

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Private spa tub
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch Smart TV
  • First-run movies
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Kids club

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Sailboats
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

St. Somewhere Spa, by Karisma has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

The Beach House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Rita's Taco House - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Frank & Lola's - This restaurant serves dinner only. Open daily.

Latino - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

5 O'Clock Somewhere Bar - Onsite bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Fitness classes on site
  • Free bicycles on site
  • Hiking/biking trails on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Skydiving nearby

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 116 per vehicle (roundtrip, Maximum occupancy 7)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children costs MXN 0 (roundtrip)

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Margaritaville Island Reserve Riviera Cancun
  • Margaritaville Island Reserve Riviera Cancun All Inclusive

*See fees and policies for additional details or extra charges

FAQs

  • Yes, New Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 4 outdoor pools.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 4 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Caribelos (4 mi), La Pepita (4.1 mi), and Lola y Moya (4.2 mi).
  • Yes, an airport shuttle is available. The charge is MXN 116 per vehicle roundtrip.
  • Have fun with onsite activities like beach yoga, cycling, and hiking. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 spa tubs. New Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma also has 3 poolside bars, 6 bars, and a sauna, as well as a steam room, a picnic area, and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    I spent a week as a solo traveler at this resort and loved it. The staff were very friendly and helpful. My room was very clean and comfortable. The food in all four restaurants was delicious and the drinks were some of the best I've enjoyed at an all inclusive resort. I would not hesitate to recommend Margaritaville Island Reserve.

    Catherine, 7 night trip, Jan. 9, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Such a gorgeous chill place

    Very clean, quiet, gorgeous resort. Small and compact which makes it very easy to navigate. The food was very good but they could really use another restaurant or two and they need someone better working the juice bar. Those would be my only suggestion to make the place better. Service was excellent and everyone was very friendly... take tip money! These people work very hard and accommodate any request. If you want a beautiful and chill place to stay this is the place for you.

    Mindy, 5 night trip, Mar. 23, 2022

    Verified Hotels.com guest review

  • 8.0.Very Good

    Lack of quick food options.

    Mary E, 4 night trip, Feb. 9, 2022

    Verified Orbitz guest review

  • 6.0.Good

    Pros: clean, attentive staff, all inclusive drinks/food. Cons: Not much to do besides lay on beach/swim and drink/eat. Gets boring after a couple days. Feel like they need more things to do. To best honest, the food was not good besides Rita's taco house. Side note: Be prepared financially even though its all inclusive. We traveled from USA and things were pricey in USD, such as the massage which I believe is 200$ per person and sun tan lotion was 27$ (same apply for Tylenol, Advil, etc - pricey). Bring cash to tip, staff is friendly and accommodating. Some seaweed on the beach and the water is not that beautiful blue and rather a green. Not a big fan.

    Ahmed, 3 night family trip, Feb. 7, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean and beautiful property with island decor. It was not too large, but yet enough places to eat. It was quiet and people of different ages. Relaxing, food was excellent, rooms were clean. We spent five days there and it was perfect!

    Amy, 3 night romance trip, Feb. 5, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel was well maintained, beautiful & spacious.... Staff was very friendly & helpful.Everyone always spoke in passing.. Drinks were okay; mimosas were great! Food was good.. The variety of food is great!!

    3 night trip, Feb. 4, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Property was very clean and like the food options

    Sergio, 4 night family trip, Jan. 31, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Great for a four night getaway, the staff, food and accommodations were excellent. Because it is a small resort you are limited to activities. The price was right!!!!!

    Terri, 4 night family trip, Jan. 28, 2022

    Verified Expedia guest review

  • 6.0.Good

    The beach was dirty and the pool was always cold. The food was okay. Not good activities at night. Staff was very friendly.

    Rosilia, 4 night romance trip, Jan. 27, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Great food. Attentive staff. Small property that was clean and well kept. Food was awesome!! Rita’s Taco House will bring us all back!!! Beach was great for kids. We will be back!!!

    steve, 4 night family trip, Jan. 21, 2022

    Verified Expedia guest review

See all 194 reviews