Guests
All properties in Wellington, Wellington Region, New Zealand

James Cook Hotel Grand Chancellor, Wellington

Luxury hotel with 2 restaurants, near St Paul's Cathedral

  • Free WiFi
From
$105 CAD

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 / 61Suite - Guest Room
147 The Terrace, Wellington, 6011, New Zealand
9.0.Superb.
  • Great stay, helpful staff. Unfortunately due to Covid the coffee shop area was closed.

    Jan. 15, 2022

  • This is a really nice hotel, staff were friendly and helpful, rooms were immaculate and…

    Feb. 14, 2020

See all 3,571 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe

The property will be renovating from May 4 2022 to October 31 2022 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Meeting facilities
  • Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
    • Parking available
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 269 smoke-free guestrooms
    • Daily housekeeping
    • Near the beach
    • 2 restaurants and 2 bars/lounges
    • Breakfast available
    • Fitness center

    For families

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Free toiletries
    • Daily housekeeping

    What’s around

    • In Wellington CBD
    • Te Papa - 14 min walk
    • Botanic Gardens - 15 min walk
    • Courtenay Place - 16 min walk
    • Sky Stadium - 21 min walk
    • Mount Victoria Lookout - 35 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Terrace Room
    • Premium Room
    • Family Studio, 2 Double Beds
    • Executive Double Room
    • Executive Twin Room
    • Junior Studio Suite, Harbour View
    • Suite
    • Deluxe Room

    What’s around

    Landmarks

    • In Wellington CBD
    • Te Papa - 14 min walk
    • Botanic Gardens - 15 min walk
    • Courtenay Place - 16 min walk
    • Sky Stadium - 21 min walk
    • Mount Victoria Lookout - 35 min walk
    • St Paul's Cathedral - 12 min walk
    • Carter Observatory - 13 min walk
    • Old St Paul's - 14 min walk
    • Wellington Zoo - 3 mi / 4.8 km

    Getting around

    • Wellington Intl. Airport (WLG) - 18 min drive
    • Paraparaumu (PPQ) - 42 min drive
    • Wellington Station - 10 min walk
    • Wellington Kaiwharawhara Station - 4 min drive
    • Wellington Crofton Downs Station - 7 min drive
    map
    See on map
    147 The Terrace, Wellington, 6011, New Zealand

    At a glance

    Hotel size

    • This hotel has 269 rooms
    • This hotel is arranged over 14 floors

    Arriving/leaving

    • Check-in time 2:00 PM-anytime
    • Check-out time is 11 AM

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

    Pets

    • Pets not allowed
    • Service animals welcome

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Covered onsite self parking (NZD 30.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 restaurants
    • 2 bars/lounges
    • Coffee shop/cafe
    • 24-hour room service

    Things to do

    • Ecotours nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Sailing nearby
    • Scooter/moped rentals nearby

    Working away

    • Number of meeting rooms - 8
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 2
    • Year Built - 1972
    • Elevator
    • Safe-deposit box at front desk
    • Television in common areas

    Accessibility

    • Wheelchair accessible
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Wheelchairs available on site

    Languages Spoken

    • English
    • Hindi

    In the room

    Home comforts

    • Air conditioning
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Stay connected

    • Desk
    • Free weekday newspaper
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • Connecting/adjoining rooms available

    Special features

    Dining

    Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

    Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.

    Recreation

    On Site

    • Fitness facilities

    Nearby

    • Ecotours nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Sailing nearby
    • Scooter/moped rentals nearby

    Awards and affiliations

    Green / Sustainable Property
    This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of NZD 33 for adults and NZD 16.50 for children (approximately)
    • Credit card charges are subject to an extra charge

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • In-room babysitting is available for an extra charge
    • Rollaway beds are available for NZD 50.0 per day

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Covered self parking costs NZD 30.00 per night with in/out privileges
    • Parking height restrictions apply

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Guests are provided with hand sanitizer.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.

    Also known as

    • James Cook Hotel Grand Chancellor Wellington
    • James Cook Hotel Grand Chancellor Wellington
    • James Cook Wellington
    • James Cook Grand Chancellor
    • James Cook Hotel Grand Chancellor Hotel
    • James Cook Hotel Grand Chancellor Wellington
    • James Cook Hotel Grand Chancellor Hotel Wellington
    • James Cook Grand Chancellor Wellington
    • James Cook Grand Chancellor
    • James Cook Wellington
    • James Cook Grand Chancellor Hotel
    • James Cook Grand Chancellor Wellington
    • James Cook Hotel
    • James Cook Hotel Grand
    • James Cook Hotel Grand Chancellor

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, James Cook Hotel Grand Chancellor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Yes. Self parking costs NZD 30.00 per night.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 2:00 PM - anytime. Check-out time is 11 AM.
    • Yes, there are 2 onsite restaurants. Nearby restaurants include Rise (4-min walk), Sushi B (4-min walk), and Dillinger's Brasserie & Bar (5-min walk).
    • Have fun with activities like hiking, kayaking, and mountain biking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities like 2 bars and a fitness center.
    9.0.Superb.
    • 8.0.Very Good

      Fast friendly service easy to find , easy access walking to shops and restaurants.

      1 night romance trip, Feb. 5, 2020

      Verified Expedia guest review

    • 6.0.Good

      Very basic accommodation with dated rooms and bathrooms. Walls were extremely thin and we could hear all noise from the hallway and nearby rooms - including the vacuuming that began outside our room around 7am. Our room faced a highway off ramp and traffic was also much more noisy and noticeable than other city hotels I’ve stayed in. Staff was very nice but overall a disappointing stay.

      1 night trip, Dec. 18, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Family Suite Stay

      Stayed in a non-renovated room...it’s good that they are renovating be a the room was aged. Great location. Friendly staff.

      2 night family trip, Nov. 21, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Perfect spot

      Great location, comfy beds and helpful staff. What more could you ask for!

      Thompson, 1 night family trip, Nov. 15, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      It is a beautiful hotel. Great staff. The rooms are lovely!! They are very clean!! Very nice hotel!!

      1 night trip, Jul. 11, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Friendly staff. Room was comfortable and clean. The room was small but still ok. Food was nice in the restaurants but very expensive compared to eating elsewhere in the city. It was a buffet for dinner which was ok, with lots of choices. Breakfast was also a buffet which wasn’t great. Location was great, Would definitely recommend staying in this hotel again.

      Ann, 3 night romance trip, Apr. 18, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Location is central although trying to access the entrance with a vehicle leaves alot to be desired as the hotel is located at a T-intersection. The staff we great, the rooms are a bit dated especially the bathrooms.

      3 night romance trip, Apr. 4, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Right in the centre of things and a short walk to the harbour area.

      1 night romance trip, Feb. 25, 2019

      Verified Expedia guest review

    • 6.0.Good

      Be sure you’re not taller than 5’2” might be difficult to use the shower, otherwise.

      2 night romance trip, Feb. 22, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      A bit old hotel with old carpet. 2 free drinks per day.

      9 night business trip, Feb. 21, 2019

      Verified Expedia guest review

    See all 3,571 reviews