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All properties in Universal City, California, United States of America

Hilton Los Angeles/Universal City, Universal City

Suburban hotel with outdoor pool, near Universal Studios Hollywood

From
$219 CAD

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555 Universal Hollywood Dr, Universal City, 91608, CA, United States of America
8.6.Fabulous.
  • The check in required nearly five hundred mouse clicks and seemed to take forever.…

    Feb. 14, 2020

  • Everything was great other then the hot tub wasn't working and the people next door to us…

    Feb. 10, 2020

See all 2,456 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Dining options
  • Parking available
  • Pool
  • Pet-friendly
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 495 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Free toiletries

What’s around

  • Universal Studios Hollywood - 7 min walk
  • Universal CityWalk - 13 min walk
  • Warner Brothers Studio - 2.5 mi / 4.1 km
  • Hollywood Bowl - 2.8 mi / 4.5 km
  • Pantages Theatre - 3.5 mi / 5.7 km
  • Hollywood Walk of Fame - 3.6 mi / 5.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Room, 1 King Bed, Executive Level
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Room, Accessible, Bathtub
  • Room, Accessible, Bathtub
  • Room, Accessible, Bathtub
  • Room, 2 Queen Beds, Non Smoking
  • Executive Room, 2 Queen Beds, Non Smoking
  • Diplomat Suite, 1 King Bed, Non Smoking
  • Director's Suite, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Room, Accessible, Bathtub
  • Room, 1 King Bed, Accessible, Bathtub
  • Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, View (Universal)
  • Executive Room, 2 Double Beds, Executive Level (Universal)
  • Executive Room, 1 King Bed, Non Smoking (Universal)
  • Suite, 2 Queen Beds, Non Smoking (Universal)
  • Room, 1 King Bed with Sofa bed, Corner (Universal View)
  • Room, 1 King Bed with Sofa bed, Corner
  • Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)
  • Executive Room, 1 King Bed with Sofa bed, Corner

What’s around

Landmarks

  • Universal Studios Hollywood - 7 min walk
  • Universal CityWalk - 13 min walk
  • Warner Brothers Studio - 2.5 mi / 4.1 km
  • Hollywood Bowl - 2.8 mi / 4.5 km
  • Pantages Theatre - 3.5 mi / 5.7 km
  • Hollywood Walk of Fame - 3.6 mi / 5.8 km
  • Griffith Observatory - 6.9 mi / 11.2 km
  • California Science Center - 13 mi / 21 km

Getting around

  • Bob Hope Airport (BUR) - 17 min drive
  • Los Angeles Intl. (LAX) - 49 min drive
  • Van Nuys, CA (VNY) - 23 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 26 min drive
  • Long Beach Municipal Airport (LGB) - 40 min drive
  • Downtown Burbank Station - 10 min drive
  • Sun Valley Station - 12 min drive
  • Glendale Transportation Center - 12 min drive
  • Universal City Station - 9 min walk
  • Airport shuttle (surcharge)
map
See on map
555 Universal Hollywood Dr, Universal City, 91608, CA, United States of America

At a glance

Hotel size

  • This hotel has 495 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 4 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Up to 75 lbs
  • Pets must be supervised

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Transfers

  • Airport shuttle*

Parking

  • Secured covered onsite self parking (USD 30 per night; includes in/out privileges)
  • Onsite valet parking (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 32000
  • Conference space size (meters) - 2973
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1984
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages Spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner.

Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable depositPay at property

  • Deposit: USD 150.00 per stay
  • A damage deposit of USD 200 will be collected before check-in

Optional extras

  • WiFi is available in guestrooms for USD 7.95 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 7.95 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for USD 12.95 per 24-hour period (rates may vary)
  • Wired Internet access is available in public areas for USD 7.95 (rates may vary)
  • Full breakfast is offered for an extra charge of USD 30.00 per person (approximately)
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 30.00 (subject to availability)

Children and extra bedsPay at property

  • Rollaway beds are available for USD 35.00 per night

PetsPay at property

  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

ParkingPay at property

  • Covered self parking costs USD 30 per night with in/out privileges
  • Valet parking costs USD 45 per day with in/out privileges
  • Parking height restrictions apply

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

Also known as

  • Hilton Los Angeles/Universal City
  • Hilton Los Angeles/Universal City Hotel Universal City
  • Hilton Los Hotel Angeles/Universal City
  • Los Angeles/Universal City
  • Los Angeles/Universal City Hilton
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal Hotel
  • Hilton Los Angeles/Universal
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal City Universal City

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hilton Los Angeles/Universal City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self parking costs USD 30 per night. Valet parking costs USD 45 per day. Electric vehicle charging is available.

  • Yes, there's an outdoor pool.

  • Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay.

  • You can check in from 4 PM - anytime. There's a charge of USD 30.00 for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

  • Yes, Cafe Sierra offers Californian cuisine. Nearby restaurants include Saddle Ranch Chop House (7-min walk), Wolfgang Puck Bistro (8-min walk), and Three Broomsticks (8-min walk).

  • Yes, an airport shuttle is available.

  • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area. Hilton Los Angeles/Universal City also has a garden.
8.6.Fabulous.
  • 8.0.Very Good

    Convenient location, nice size rooms. Front desk was helpful when we had any questions.

    2 night family trip, Feb. 6, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Amazing location for universal city visit! Found food in lounge poor. Staff were very helpful and pleasant!

    1 night romance trip, Jan. 24, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Clean room and bathroom..nice towels, and comfortable beds! Doors seem to slam and can hear many doors nearby and it’s consistent not just rude patrons...no onsite coffee shop like Starbucks, windows are very dirty dusty on outside.

    Greg, 3 night family trip, Jan. 2, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    New year’s break

    The location is the best feature of this hotel. However, I think it’s worn down and needs updated rooms. Universal breakfast buffet was one of the greatest buffets I experienced and worth the price. Parking was easy and not confusing. Concierge was helpful in providing a better price tickets for universal studios comparing to online tickets. Area is very safe and was comfortable walking late at night to universal studios late at night.

    Alaa, 3 night family trip, Dec. 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We were suppose to check in at 4 and room was not close to being ready however the staff and management did a excellent job in making it up to our family. The service was awesome and our stay was perfect. Thank you Hilton by doing the right thing

    FrancoAnselmo, 2 night trip with friends, Dec. 30, 2019

    Verified Expedia guest review

  • 2.0.Poor

    We stayed at this hotel for three nights. The first two nights were good, no complaint. However, we (family of 4) couldn’t sleep on the third night because of the weird clicking noise coming from the inside of the wall starting from the mid night. The noise was so annoying, and sometimes loud. We don’t know why. The only difference we can tell was that it was raining on the third night. The third night ruined our appreciation to the hotel.

    Wong, 3 night family trip, Dec. 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Close to universal studios and had a shuttle to transport back and forth

    3 night romance trip, Dec. 11, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Not clean

    We stayed 7 nights. 3 times I went to shower there was no hot water. There was urine on the bottom of the toilet when we got there and was never cleaned off!! I had to ask them to change my sheets 2 times. The first day I left a note on the bed and the second day I stripped the bed and put sheets on the floor. The baseboards in the bathroom were disgusting. The restaurant was ok but short help, had to ask for drinks , etc!walking distance to universal was the only good thing!!

    7 night family trip, Nov. 27, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Outdoor cabanas and promixity to Universal Studios. Our room had a strong mold smell.

    1 night romance trip, Nov. 26, 2019

    Verified Expedia guest review

  • 4.0.Fair

    I booked a room with breakfast included and now they have charged me for the breakfast! Even though my reservation said that it would be included.

    3 night romance trip, Nov. 22, 2019

    Verified Expedia guest review

See all 2,456 reviews