30 May 2023
The staff were great!! Not such a clean room, leftovers in the mini fridge and garbage on the floor, when we had to move a nightstand. Air conditioner went out in our room in the middle of the night, could not be fixed so we had to move rooms. paid for an upper room with a view of the Arch, had this for one night. Moved to lower floor with view of parking lot. They also failed to mention that there was a home soccer game, hotel is directly across from the stadium, on Sunday night, so we did not plan for this and had to eat leftovers in our room as every place close to eat had well over an hour wait. It would have been very helpful to know this, so we could have planned our evening.
Michele, 4-night trip
Verified Hotels.com guest review