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1 room, 2 adults

DoubleTree by Hilton London - Docklands Riverside, London

4-star4 stars
Great for familiesThis property has good facilities for families.
265 Rotherhithe Street, London, England, SE16 5HW, United Kingdom

4-star hotel with 2 bars/lounges, near O2 Arena
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,737 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Beach
Beautiful beach
Location
Great location
WiFi
Good internet service
Value
Fairly good value for money

DoubleTree by Hilton London - Docklands Riverside, London

from $151 CAD
  • Twin Hilton Guest Room
  • Junior Suite, 1 King Bed, Balcony, River View
  • Family Room, 2 Double Beds (Deluxe)
  • Family Room
  • Room, 1 King Bed
  • Suite, Business Lounge Access
  • Room, 1 Queen Bed
  • Room, 1 Double Bed
  • Executive Room, 1 King Bed, Balcony
  • Suite, 2 Bedrooms
  • Executive Room, 1 Queen Bed, Balcony

What’s around DoubleTree by Hilton London - Docklands Riverside, London

Top spots nearby

Recommended by this property

  • O2 Arena (25-minute walk)
  • Tower of London (28-minute walk)
  • Royal Observatory (37-minute walk)
  • London Stadium (40-minute walk)
  • St. Paul's Cathedral (44-minute walk)
  • Excel Exhibition Centre (45-minute walk)
  • Coca-Cola London Eye (5.9 km)
  • Big Ben (6.3 km)
  • Buckingham Palace (7.3 km)
  • Hyde Park (9 km)

Getting around

  • London (LCY-London City) - 18 min drive
  • London (LHR-Heathrow) - 62 min drive
  • London (LGW-Gatwick) - 84 min drive
  • Rotherhithe Overground Station - 18 min walk
  • London Rotherhithe Station - 19 min walk
  • London Canada Water Station - 21 min walk
  • Canada Water Underground Station - 21 min walk
  • Westferry Station - 22 min walk
  • Canary Wharf DLR Station - 23 min walk
  • Free ferry terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 378 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free ferry terminal shuttle

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
Working away
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 9322
  • Conference space size (meters) - 866
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1991
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Disabled parking
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Arabic
  • English
  • French
  • Lithuanian
  • Portuguese
  • Spanish
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch Smart TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Columbia - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Urban Beach - This bar specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Columbia Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.

DoubleTree by Hilton London - Docklands Riverside, London’s small print

Also known as

  • DoubleTree Hilton London Docklands Riverside Hotel
  • DoubleTree Hilton London Docklands Riverside
  • DoubleTree Hilton Docklands Riverside
  • DoubleTree by Hilton London - Docklands Riverside Hotel
  • DoubleTree by Hilton London - Docklands Riverside London
  • DoubleTree by Hilton London - Docklands Riverside Hotel London
  • DoubleTree Hilton Docklands Riverside Hotel
  • DoubleTree Hilton London Docklands Riverside
  • DoubleTree Hilton Docklands Riverside
  • London Docklands Hilton
  • London Docklands Riverside
  • London Docklands Riverside Hilton
  • DoubleTree Hilton London Docklands Riverside Hotel
  • DoubleTree Hilton Docklands Riverside Hotel

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs GBP 16 per night

Buffet breakfast is offered for an extra charge of GBP 21.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.0 From 741 reviews

Good 6.0
Doubletree Docklands
The hotel can use some upgrading, but it was ok. We are a family of five so they gave us two queens and a pull out sofabed, however, the mattress of the pull-out was in such poor condition that we needed to request a new one. My son, who is very light (56lbs) found it uncomfortable to sleep on. We stayed a total of 8 days and out of the 8, we needed to contact reception three times (not major issues), but not once did they pick up. On each occassion, we tried to contact them several times before my husband physically went downstairs to get help. The restaurant attached to the hotel is understaffed because we showed up for a table at 9pm, and they told us it was at least a 20 minute wait, but only 4 tables were occupied. They then told us we can sit at the bar (and told us it was the same kind of food), and after we settled in and were ready to order, they told us that although it was the same kind of food, we couldn't order children's meals. I'm not sure how they missed the 3 children standing next to us when they offered us a place at the bar! However, we did eat at the restaurant a night before and the girl who helped us was very pleasant (I'm sorry I didn't get her name). The hotel is close to public transportation, so that is a plus. The hotel is ok, but for the overall quality, it is a little pricey. However, it is London and everything is pricey! If I go back to London, I may want to try another hotel, but I would say that this hotel is ok (7/10).
Menaka, ca8 night family trip
Poor 2.0
BEWARE OF BED BUGS AND INSECTS !! AVOID THIS HOTEL
My family and I stayed at the hotel ( Double Tree by Hilton-Docklands Riverside London from Monday July 23rd, 2018 - Friday July 27th, 2018. Our accommodation was booked through hotels.com. We had a terrible experience. Our 6 month old baby suddenly woke up from her sleep crying in the middle of the night. When my wife lifted her up- we saw this bug crawling on the sheet. We reported the incident to the manager who advised us to contact the paramedics. We spent the whole night at the emergency making sure that our baby was ok. We returned back to hotel at 5am in the morning. We were checked into a different room- only to later realize that the air condition wasn’t working. We stayed up all morning because of the extreme heat. I reported the no-air condition issue to the manager on duty and was told we would be checked in to a new room immediately. While waiting for the new room I requested for a fan to use in the old room- a non-working fan was sent to the room. I went back downstairs to complain about the fan. I was told a new fan will be sent over, which never came. We were eventually given a new room at 12 noon-4 hours later. Again, the new room had no air condition. Completely wasting our morning waiting for a new room. We had to eventually leave the hotel and go to a friends home in order to get some sleep.
Wendell, ca4 night family trip
Exceptional 10.0
Unique hotel in great location for Canary Wharf!
Despite trying to recover from a global crash of their reservations system, the staff here worked really hard to ensure everyone was treated well. As a recipient of one of the glitches remaining from the crash, they went out of their way to make things right. The location of the hotel is great: right on the river with a cute ferry that runs frequently for a 5 minute trip over to the bustling Canary Wharf area. I loved the hotel and have already recommended it to friends.
Dawn, ca3 night trip
Exceptional 10.0
Good Hotel nice view
Great hotel and very helpfullstaff.
ca3 night romance trip
Good 6.0
We paid a lot of money for a king room, with a good view of the river, but ended up with no view of the river and a very small room. The shower head was broken and when we asked for help no one was able to.
Jasmine, gb1 night trip

DoubleTree by Hilton London - Docklands Riverside, London

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