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Sofitel Legend Santa Clara Cartagena

Photo gallery for Sofitel Legend Santa Clara Cartagena

Exterior
Outdoor pool, pool umbrellas
Suite, 1 King Bed, Sea View (Legend Suite) | Premium bedding, down comforters, minibar, in-room safe
Suite, 1 King Bed, Terrace, Sea View (Amaral) | Premium bedding, down comforters, minibar, in-room safe
Classic Room, 1 King Bed, View (Interior view) | Premium bedding, down comforters, minibar, in-room safe

Overview of Sofitel Legend Santa Clara Cartagena

UNESCO Sustainable Travel Pledge

Sofitel Legend Santa Clara Cartagena

5.0 star property
Luxury resort with 2 restaurants, near Fine Arts

9.4/10 Exceptional

711 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby
  • Fitness center
  • Steam room
  • Spa tub
  • Pool bar
  • 24-hour room service
  • In-room childcare
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Separate sitting area
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Cartagena Walled City
  • Ayala Center - 14 min walk
  • Bocagrande Beach - 9 min drive
  • Clock Tower - 16 min drive
  • Blanca Beach - 65 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Anacardos - 2 min walk
  • Moshi - 2 min walk
  • Frenchie - 2 min walk
  • Mistura - 3 min walk
  • Fm Restaurante - 3 min walk

About this property

Sofitel Legend Santa Clara Cartagena

Sofitel Legend Santa Clara Cartagena is just 4.3 mi (7 km) from the airport and offers a shuttle (available 24 hours) for USD 26 per vehicle one way. Guests can visit the spa to be pampered with massages, facials, or body treatments, and El Claustro, one of 2 restaurants, serves breakfast, lunch, and dinner. Other features of this luxurious resort include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers like the pool and helpful staff.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 125 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (3531 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Spa tub
  • Steam room
  • Wine tasting room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

El Claustro - This restaurant serves breakfast, lunch, and dinner.
1621 Restaurant - This fine-dining restaurant serves lunch and dinner. Open daily.
Jardin Santa Clara - This restaurant overlooks the garden. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.
The property is a member of Historic Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Wired Internet access is available in guestrooms for USD 20 per night (rates may vary)
  • Wired Internet access is available in public areas for USD 20 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of USD 25 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 26 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 200.0 per night
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Cartagena Santa Clara
Cartagena Sofitel Santa Clara
Santa Clara Cartagena
Sofitel Legend Cartagena Santa Clara
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara Cartagena
Sofitel Legend Santa Clara Hotel
Sofitel Legend Santa Clara Hotel Cartagena
Sofitel Santa Clara
Sofitel Santa Clara Cartagena
Sofitel Hotel Santa Clara
Sofitel Santa Clara Hotel Cartagena
Sofitel Legend Santa Clara Cartagena Hotel
Sofitel Cartagena
Cartagena Sofitel
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Resort
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Cartagena Cartagena
Sofitel Legend Santa Clara Cartagena Resort Cartagena

Frequently asked questions

Does Sofitel Legend Santa Clara Cartagena offer free cancellation for a full refund?
Yes, Sofitel Legend Santa Clara Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sofitel Legend Santa Clara Cartagena?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sofitel Legend Santa Clara Cartagena?
Yes, there's an outdoor pool.
Are pets allowed at Sofitel Legend Santa Clara Cartagena?
Sorry, pets aren't allowed.
Is parking offered on site at Sofitel Legend Santa Clara Cartagena?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Sofitel Legend Santa Clara Cartagena?
Yes, an airport shuttle is available. The charge is USD 26 per vehicle one way.
What are the check-in and check-out times at Sofitel Legend Santa Clara Cartagena?
You can check in from 3 PM - 3 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Sofitel Legend Santa Clara Cartagena?
No, this resort doesn't have a casino, but Rio Cartagena Casino (8-min drive) is nearby.
What is there to do at Sofitel Legend Santa Clara Cartagena and nearby?
Have fun with nearby activities like scuba diving, water skiing, and windsurfing. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Sofitel Legend Santa Clara Cartagena also has an outdoor pool and a steam room, as well as spa services and a garden.
Are there restaurants at or near Sofitel Legend Santa Clara Cartagena?
Yes, there are 2 onsite restaurants, featuring garden views. Nearby restaurants include Fm Restaurante (3-min walk), Tabetai Sushi Bar (4-min walk), and La Mulata (4-min walk).
What's the area around Sofitel Legend Santa Clara Cartagena like?
Sofitel Legend Santa Clara Cartagena is in Cartagena Walled City, a short 9-minute drive from Rafael Nunez Intl. Airport (CTG) and 7 minutes' walk from Clock Tower. Travelers say this resort is in a good location.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Seth, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cesar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love the location, inside the walled city, walking distance to la torre del reloj, cathedral of Santa Catalina and look out points of the sea. Inside the Hotel quiet and outside in the park next to it, we enjoy if the vibrant Cartagena people, and restaurants, although we eat in the Hotel surrounded by beautiful architecture and plants Also, Clean rooms and The bed very comfortable
ALBA, 1-night family trip
Verified Expedia guest review

4/10 Fair

The hotel is beautiful… But the restaurants within are horrible: limited menu … WORST SERVICE EVER‼️
jose, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Memorable Cartagena
Several days away to decompress with family. The hotel could not have a better location. There were daily weddings. The pool was awesome , staff, security. Love my loft suite. Excellent breakfast and restaurant options
Anderson, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Property very well kept very beautiful and clean, staff were excellent, this property has lots of history which makes it very interesting very pleased with our stay at Sofitel Cartagena we had a great time
Alina Milagros, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent Hotel. The staff is AMAZING....just a wonderful overall experience.
Sandra Baez, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place overall. Will be back.
Jenny, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

A wonderful property rich in its history!
Jane, 3-night romance trip
Verified Expedia guest review