See all properties

Choose dates to view prices

Andaz by Hyatt Palm Jumeirah

Photo gallery for Andaz by Hyatt Palm Jumeirah

Exterior
2 outdoor pools, an infinity pool, open 8:30 AM to 8:00 PM, free cabanas
2 bars/lounges, 2 poolside bars, beach bar
2 bars/lounges, 2 poolside bars, beach bar
Couples treatment rooms, sauna, steam room, body treatments

Overview of Andaz by Hyatt Palm Jumeirah

Andaz by Hyatt Palm Jumeirah

5.0 star property
Palm Jumeirah beachfront hotel with 3 restaurants and spa
8.6 out of 10 Fabulous
8.6/10 Fabulous

120 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
The Palm Jumeirah, Dubai, Dubai, 390068
Main amenities
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Separate sitting area

Room options

About this area

What's nearby

  • In Palm Jumeirah
  • Aquaventure - 6 min drive
  • Dubai Marina Mall - 8 min drive
  • Marina Beach - 13 min drive
  • The Walk - 10 min drive
  • Souk Madinat Jumeirah - 10 min drive
  • Wild Wadi Water Park - 10 min drive
  • Burj Al Arab - 11 min drive
  • Ski Dubai - 11 min drive
  • Mall of the Emirates - 11 min drive
  • Ibn Battuta Mall - 11 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 36 min drive
  • Al Maktoum Intl. Airport (DWC) - 39 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 60 min drive
  • Al Ittihad Park Station - 10 min walk
  • Nakheel Mall Station - 11 min walk
  • The Pointe Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Sushisamba - 8 min walk
  • Umami - 11 min walk
  • Club Vista Mare - 6 min walk
  • Soho Garden Rooftop - 13 min walk
  • Din Tai Fung - 9 min walk
Map

About this property

Andaz by Hyatt Palm Jumeirah

Putting you within a 10-minute drive of Dubai Marina Mall, Andaz by Hyatt Palm Jumeirah offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and facials. The Locale, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a rooftop terrace, and a 24-hour fitness center. Fellow travelers love the helpful staff and breakfast. Public transportation is just a short walk: Al Ittihad Park Station is 10 minutes and Nakheel Mall Station is 11 minutes.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Russian, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 216 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Grocery/convenience store
  • Children's menu
  • Lifeguard on site

What to do

  • On a private beach
  • Beach volleyball

Working away

  • 5 meeting rooms
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness center
  • 2 outdoor pools
  • Infinity pool
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Water dispenser

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving features in guestrooms
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

Ora Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

The Locale - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
KnoX - This bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open select days.
Hanami - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Andaz Lounge - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
La Coco - This beachfront restaurant specializes in Latin American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 300.0 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1500
  • New Year's Eve (31 December) Gala Dinner per child: AED 750 (from 2 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 140 for adults and AED 70 for children
  • Airport shuttle service is offered for an extra charge of AED 400 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from March 8 2023 to September 30 2023 (dates subject to change):
  • Bar/Lounge(s)

Children & extra beds

  • Rollaway beds are available for AED 200.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
This property’s cabana pool is reserved for adults only.

Also known as

Andaz by Hyatt – Palm Jumeirah
Andaz by Hyatt Palm Jumeirah Hotel
Andaz by Hyatt Palm Jumeirah Dubai
Andaz Dubai The Palm A concept by Hyatt
Andaz by Hyatt Palm Jumeirah Hotel Dubai

Frequently asked questions

Does Andaz by Hyatt Palm Jumeirah offer free cancellation for a full refund?
Yes, Andaz by Hyatt Palm Jumeirah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Andaz by Hyatt Palm Jumeirah?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Andaz by Hyatt Palm Jumeirah?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:30 AM to 8:00 PM.
Are pets allowed at Andaz by Hyatt Palm Jumeirah?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Andaz by Hyatt Palm Jumeirah?
Yes, there's free self parking.
Is airport shuttle service offered by Andaz by Hyatt Palm Jumeirah?
Yes, an airport shuttle is available. The charge is AED 400 per vehicle one-way.
What are the check-in and check-out times at Andaz by Hyatt Palm Jumeirah?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Andaz by Hyatt Palm Jumeirah and nearby?
Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Andaz by Hyatt Palm Jumeirah also has 2 poolside bars, 2 bars, and a private beach, as well as a 24-hour fitness center and spa services.
Are there restaurants at or near Andaz by Hyatt Palm Jumeirah?
Yes, there are 3 onsite restaurants, featuring beachfront dining and international cuisine.
What's the area around Andaz by Hyatt Palm Jumeirah like?
Andaz by Hyatt Palm Jumeirah is a short 7-minute walk from The View at The Palm and 8 minutes' walk from Nakheel Mall.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

8.7/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

all was great, wonderful hospitality.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxed and enjoyable holiday.
The hotel far exceeded our expectations. The bonus for us was having an adults only pool, but also a beautiful beachfront pool for families and children. The gym snd Spa facilities were also a big plus. The hotel was immaculate, clean, the staff were attentive , courteous and very helpful.
9-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible experience!
Absolutely horrible experience and not worth it. Stayed be the beach but there is barely anyone to take orders, there was literally one person serving more than 100 people. And the room was not up to expectation, the light of the closet would shut-off and kept flashing the whole night. Totally not worth the price I paid, not sure how is this hotel listed as a 5 star hotel!
Mohamad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
We had a great stay, all of the staff were amazing, so friendly and helpful (they were really great considering how rude some people were to them!) The hotel was beautiful, clean and well maintained. Everything was really relaxed and easy, the only thing I would change is the half board lay out with the other 2 restaurants (La coco/Hanami) 200 AED credit, was not really enough (after already paying for half board), I think a set menu would be a better idea and would make them a lot busier.
Sarah, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent.
Amazing hotel, amenities, staff and food.
Asif, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I absolutely loved my stay there and would definitely recommend to anyone visiting. Hotel and views were amazing
Verified Expedia guest review

10/10 Exceptional

The best thing I liked about this property was the staff. From the moment I checked in to the moment I checked out, every single staff member was courteous and professional. Hyatt should be very proud of their staff and give them all promotions for their hard work. My experience puts Andaz at the top of my list anytime I return to Dubai.
Verified Expedia guest review

8/10 Very good

Rooms are small.
Verified Expedia guest review

10/10 Exceptional

The hotel was amazing and the service is super! The staff are always smiling and so eager to help make your stay comfortable.
Yaser, 3-night trip with friends
Verified Expedia guest review

2/10 Poor

Belal, 5-night trip
Verified Hotels.com guest review