4/10 Fair
21 Feb 2023
Wont stay again
The staff at check in were wonderful, but the room was cold despite during the thermostate to 26 degrees. It was completely impossible to sleep due to how incredibly loud the traffic was, even though we were on the 8th floor. The pillows and mattress were quite comfortable. The sheets wouldnt stay on the mattress as they had used a queen size fitted sheet on a king bed. It was hopeless to get it to stay on. The mini fridge in the cabinet would intermittently emit a high pitch noise which was aggrivating but we couldnt unplug it due to it being in a cabinet. The bathtub bottom was peeling and gouged and looked horrible. Elevator mirror was filthy, as someone had spat on it and even though the cleaning cart was sat infront of it in the lobby, it didnt get cleaned for hours. For a marriot hotel, is was a very unpleasant stay. BUT, the Aurora Restaurant was terrific; so good infact we ate dinner there both nights. Exceptional service and delicious food. Their ceaser salad was the best we have ever had, the burger was flavorful and moist. The lemon aioli on the chicken sandwich was sublime.
We will absolutely not stay at the hotel again, but we will definatly visit the retaurant.
meagan
meagan, 2-night trip
Verified Hotels.com guest review