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Canopy by Hilton Charlotte Southpark

Photo gallery for Canopy by Hilton Charlotte Southpark

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
55-inch LCD TV with satellite channels, TV
Premium bedding, in-room safe, desk, laptop workspace

Overview of Canopy by Hilton Charlotte Southpark

Canopy by Hilton Charlotte Southpark

4.0 star property
4-star hotel with restaurant, near SouthPark Mall

9.2/10 Superb

443 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
4905 Barclay Downs Drive, Charlotte, NC, 28210

Room options

About this area

What's nearby

  • In SouthPark
  • SouthPark Mall - 5 min walk
  • Billy Graham Library - 14 min drive
  • Bojangles' Coliseum - 16 min drive
  • Spectrum Center - 17 min drive
  • EpiCentre - 17 min drive
  • Charlotte Convention Center - 17 min drive
  • Bank of America Stadium - 18 min drive
  • NASCAR Hall of Fame - 19 min drive
  • Carowinds Theme Park - 23 min drive
  • Charlotte Douglas Airport Overlook - 23 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive
  • Concord, NC (USA-Concord Regional) - 35 min drive
  • Charlotte Station - 21 min drive

Restaurants

  • Ruth's Chris Steak House - 3 min walk
  • Del Frisco's - 4 min walk
  • Brio Tuscan Grille - 4 min walk
  • Georges Brasserie - 5 min walk
  • McCormick & Schmick's - 10 min walk

About this property

Canopy by Hilton Charlotte Southpark

Canopy by Hilton Charlotte Southpark puts you 0.3 mi (0.4 km) from SouthPark Mall. After visiting the health club for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive key retrieval information

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, up to 75 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (USD 5.00 per night; includes in/out privileges)
  • Secured covered onsite valet parking (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–8:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Snack bar/deli

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Coworking spaces
  • Conference space (9000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Health club

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Tile flooring in room
  • Hardwood flooring in room

Languages

  • English

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.00–50.00 for adults, and USD 10.00–50.00 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50.00
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Parking

  • Covered self parking costs USD 5.00 per night with in/out privileges
  • Covered valet parking costs USD 15 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Frequently asked questions

Does Canopy by Hilton Charlotte Southpark offer free cancellation for a full refund?
Yes, Canopy by Hilton Charlotte Southpark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Canopy by Hilton Charlotte Southpark?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at Canopy by Hilton Charlotte Southpark on 9 Feb 2023 start from CA $204, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Canopy by Hilton Charlotte Southpark?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Canopy by Hilton Charlotte Southpark?
Yes, cats and dogs are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 50.00 per pet, per stay, and there's also a deposit of USD 50.00. Service animals are exempt from fees.
Is parking offered on site at Canopy by Hilton Charlotte Southpark?
Yes. Self parking costs USD 5.00 per night. Valet parking costs USD 15 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Canopy by Hilton Charlotte Southpark?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Canopy by Hilton Charlotte Southpark and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near Canopy by Hilton Charlotte Southpark?
Yes, there's an onsite restaurant. Nearby restaurants include Del Frisco's (4-min walk), Brio Tuscan Grille (4-min walk), and Georges Brasserie (5-min walk).
What's the area around Canopy by Hilton Charlotte Southpark like?
Canopy by Hilton Charlotte Southpark is a short 5-minute walk from SouthPark Mall and 11 minutes' walk from Park Road Park.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Liane, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alexis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Olanza, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Canopy Charlotte
Beautiful hotel with great service on site. I followed up with hotel on some charges I wasn’t familiar with to get copies of the folios and determine what they were for. I was told I would be emailed copies but have yet to receive them. Accounting needs to be better.
James, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Stay was great. Felt a little unsafe coming in at night with some very strange men pacing in the lobby. Staff wasn’t around. Other than that the room and service was great.
Marketta L., 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good
Another stay at Canopy with our pup that went well. A couple of suggestions: deep clean the carpets and make sure the glass bottles for water are clean and sanitized between guests…
Charles, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Good stay... comfortable and sufficient for the occasion
Joshua, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ronie, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Good with some improvement needed.
We’ve stayed at Canopy several times when we visit family or have to work in Charlotte. We love the location, the friendly staff, the bar/restaurant and it’s a pet friendly hotel which is perfect for us. This time we noticed our room was looking tired. The area rug had several soiled spots, some areas were dusty which made the room look and feel older. The glass water carafe needed to be changed. The king size bed sagged in the center and lacked support. We hope management pays attention to the upkeep and makes the property look as clean and fresh as it used to be.
Charles, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claudia, 1-night trip
Verified Hotels.com guest review