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Catalonia Grand Costa Mujeres All Suites & Spa

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2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Private beach, white sand, sun loungers, beach towels
Private beach, white sand, sun loungers, beach towels
Private beach, white sand, sun loungers, beach towels
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Overview of Catalonia Grand Costa Mujeres All Suites & Spa

Catalonia Grand Costa Mujeres All Suites & Spa

4.0 star property
Costa Mujeres beachfront property with 5 restaurants and spa

8.2/10 Very good

1,017 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
The price is CA $382
Price available on 12/11/2022
Map
Lote 006, MZA 002, SM 006, Punta Sam, Zona Costera, Zona Continental, Costa Mujeres, QROO, 77400
Main amenities
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 2 beach bars
  • 7 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Beach sun loungers
  • Beach towels
  • Children's pool
Feel at home
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden

Room options

About this area

What's nearby

  • On a private beach
  • Ultramar Ferry Puerto Juárez - 22 min drive
  • Norte Beach - 93 min drive
  • Cancun Mall - 24 min drive
  • Puerto Cancun Marina Town Center - 26 min drive
  • Plaza Las Americas - 26 min drive
  • Playa Tortugas - 30 min drive
  • Langosta Beach - 32 min drive
  • Tortuga Beach - 34 min drive
  • Cancun Convention Center - 40 min drive
  • Forum Beach - 39 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

About this property

Catalonia Grand Costa Mujeres All Suites & Spa

Catalonia Grand Costa Mujeres All Suites & Spa offers a private beach where you can relax in a sun lounger. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Dining choices include 5 restaurants and the 2 beach bars are great places to grab a cold drink. Other highlights at this upscale property include 2 swim-up bars, a free kid's club, and a poolside bar. Fellow travelers say good things about the helpful staff and beach location.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 496 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 7 bars/lounges
  • 2 beach bars
  • 2 swim-up bars
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • On a private beach
  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2019
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Alegria Spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Gran Caribe - Onsite buffet restaurant.
Ayami - This theme restaurant specializes in Asian cuisine. Open select days.
BO: Barcelona Origens - This theme restaurant specializes in vegetarian cuisine. Open select days.
Grill - Onsite steakhouse. Open select days.
BLoved - Onsite restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: MXN 29 per person, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Frequently asked questions

Does Catalonia Grand Costa Mujeres All Suites & Spa offer free cancellation for a full refund?
Yes, Catalonia Grand Costa Mujeres All Suites & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Catalonia Grand Costa Mujeres All Suites & Spa?
As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at Catalonia Grand Costa Mujeres All Suites & Spa on 11 Dec 2022 start from CA $382, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Catalonia Grand Costa Mujeres All Suites & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Catalonia Grand Costa Mujeres All Suites & Spa?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Catalonia Grand Costa Mujeres All Suites & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Catalonia Grand Costa Mujeres All Suites & Spa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Catalonia Grand Costa Mujeres All Suites & Spa?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an onsite casino at Catalonia Grand Costa Mujeres All Suites & Spa?
No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (19-min drive) are both nearby.
What is there to do at Catalonia Grand Costa Mujeres All Suites & Spa and nearby?
Catalonia Grand Costa Mujeres All Suites & Spa has 2 swim-up bars, 2 outdoor pools, and a private beach, as well as a spa, a 24-hour fitness center, and an arcade.
Are there restaurants at or near Catalonia Grand Costa Mujeres All Suites & Spa?
Yes, there are 5 onsite restaurants, featuring Asian cuisine. Nearby restaurants include Minino's (9.1 mi), La Catrina (9.1 mi), and Rolandi's (9.1 mi).
Does Catalonia Grand Costa Mujeres All Suites & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.

Overall score and ratings

8.2

Very good

9.0/10

Cleanliness

8.0/10

Staff & service

8.1/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Elena, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ashmy Ann, 3-night trip
Verified Hotels.com guest review

6/10 Good

There are better options for that price range.
The service for towels was awful they open late and close very early, and then when we needed towels and it was open they wanted to restrain 2 per person apparently I needed to go with my entire family in the small gap of time when they were open, air conditioning was alwaya warm! We were sweating all the time in the restaurants and room, my poor baby develop a rash while we were there because I was never able to cool her down properly, we are never coming back, you overpay for what you get.
Ryan, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

The facilities and infrastructure is very modern and beautiful. The reservation process to make dinner reservations was intense. I was there for 4 nights and wasn’t able to make dinner reservations. The buffet food was ok. The bathrooms could’ve been cleaner. Overall beautiful and fun.
Tanisha, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

Great resort next time I’ll upgrade to a member but it was still pretty much to do. Night club was fun and food was amazing!
Aleysha, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

gerald, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

We Love this Resort, it was very family friendly!
Kariny, 6-night family trip
Verified Expedia guest review

2/10 Poor

Worst staff ever. Front desk doesn’t do any accommodations at all. I called them to ask for a cab, and they said they couldn’t do that for me. They told me I needed to walk to the lobby to ask for a cab from the bellmen. I have 3 little kids and our room was allllll the way across the property. Why couldn’t they help me? It took me 40 minutes just to drag all 3 of my kids to the front desk and back to ask for a cab for later. Also, we had to call SEVEN times to get new towels and water bottles. We are a family of 5 and you can’t drink sink water. We had a lot of water to consume and they stock you with 3 bottles at a time. Also- we unfolded the sofa bed and there were dorito crumbs and a BOOGER on the sheets. The maid didn’t even clean it upon arrival. So gross. So, once again, we called the front desk to ask for new, clean sheets, and they never brought them. We laid my daughters blanket down for her to sleep on so that she wouldn’t have to sleep on just the mattress. Every time we called for room service (we only did 2x because it took 2.5 hours each time — not worth it), or called for towels, waters, soap, ANYTHING, we had to call at least 4 times before anything was brought to us. What’sapp was not more helpful either. So rude, so unhelpful. Worst staff I’ve ever encountered. In my life. Stay at the Royal Solaris instead- they know how to treat their guests. This place is horrible!
Brittany, 5-night family trip
Verified Expedia guest review

8/10 Very good

During our stay at this resort the front desk was the tip of the iceberg of the problems we faced. They weren't really communicating as much to us and didn't give us the proper welcome as other guests received. They didn't give us a proper tour of the facility and we had to find everything on our own in this resort. Secondly, we noticed that the workers would serve their own (Spanish speaking people) first and then others who don't speak Spanish. Which was very disturbing to encounter when we paid for a high end resort which prides itself with customer service. Also if you don't give them tips they will service you poorly. Especially in the buffet we would order a drink and they would never bring it. Thirdly, when swimming in the sea we noticed human feces which was disgusting to see. And no they weren't any sea animal droppings, you can simply tell they are human feces. Keep in mind we would see one everytime swimming in the sea, and we swam daily. Last but not least we had many problems with the door sensor. The first day there we couldn't open the door because the sensor would barley detect the wrist band key. Overall I wouldn't recommend anyone to stay at this resort.
Eduard, 11-night family trip
Verified Expedia guest review

10/10 Exceptional

It was overall a prefect experience good food clean resort the people very friendly, would go back any time
Alexander, 4-night family trip
Verified Expedia guest review