The Maids Head Hotel

4.0 star property
Hotel with restaurant, near Elm Hill

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Photo gallery for The Maids Head Hotel

Premium bedding, individually decorated, individually furnished, desk
Reception
Interior
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful
In the heart of Norwich, The Maids Head Hotel offers a warm welcome with its on-site restaurant, WinePress at Wensum. Enjoy kids' meals and in-room WiFi while you relax in this upscale hotel near Norwich Cathedral. Bike rentals are also available to help you explore Elm Hill and Tombland.

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • 24/7 front desk
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

Single Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

Dog Friendly Executive Double

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Executive Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
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About the area

Map
Tombland, Norwich, England, NR3 1LB

What's nearby

  • Norwich Cathedral - 1 min walk - 0.2 km
  • Norwich Castle - 11 min walk - 1.0 km
  • Norwich Theatre Royal - 12 min walk - 1.1 km
  • Carrow Road - 18 min walk - 1.6 km
  • University of East Anglia - 7 min drive - 4.8 km

Getting around

  • Norwich (NWI-Norwich Intl.) - 13 min drive
  • Norwich Station - 11 min walk
  • Cantley Station - 19 min drive
  • Salhouse Station - 20 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪Cinema City - ‬4 min walk
  • ‪Prezzo - ‬2 min walk
  • ‪Ribs of Beef - ‬2 min walk

About this property

The Maids Head Hotel

The Maids Head Hotel offers a fantastic location, putting you just steps from Norfolk Broads. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers love the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 12 and younger eat free breakfast
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (GBP 10.00 per night)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1287
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • iPad
  • Plasma television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

WinePress at Wensum - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 7.00 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 10.0 per night
  • Rollaway beds are available for GBP 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per night

Parking

  • Uncovered self parking costs GBP 10.00 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Does The Maids Head Hotel offer free cancellation for a full refund?

Yes, The Maids Head Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Maids Head Hotel?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Maids Head Hotel?

Yes. Self parking costs GBP 10.00 per night. Electric vehicle charging is available.

What are the check-in and check-out times at The Maids Head Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at The Maids Head Hotel and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.

Are there restaurants at or near The Maids Head Hotel?

Yes, there's an onsite restaurant, WinePress at Wensum.

What's the area around The Maids Head Hotel like?

The Maids Head Hotel is in Norwich City Center, a short 2-minute walk from Norfolk Broads and 8 minutes' walk from Inspire Hands-On Science Centre. Our travelers say the local area is very central.

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Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Restaurant
Bar
Food
Cities
Cathedrals
Bed

What guests liked

  • Breakfast options were varied and well done with a great selection to suit all tastes. (39 reviews)
  • Free parking was a convenient bonus for guests, with many praising its availability and proximity to the property. (21 reviews)
  • The property's restaurant offered good food and a lovely atmosphere, with many great dining options nearby. (4 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Cooooool!,,,,

The only issue we had was that the room was very warm but, after a call to reception, we were provided with a portable air conditioning unit.
Mrs N M J, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

marcus, 1-night trip
Verified Hotels.com guest review

8/10 Very good

LEE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel

Great location, nice hotel, great staff. Breakfasts were excellent. The bar could have had a better range of beers, but the staff, especially Rosa, were friendly and efficient. The was nice and the bed was very comfortable. It was our second stay and we will be back.
Iain, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel

The staff were great, it was my wife’s birthday and they upgraded our room to a feature room for free and they had left a handwritten birthday card in the room. Very nice hotel would definitely stay there again.
Luke, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel

Lovely stay. Only did one night so didn't sample everything on offerr. Staff very friendly hotel very clean, great location. Will definitely return.
Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jamie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were fab, brekkie was 10/10.
Luke, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Megan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent

Excellent all round
Jason, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay

Perfect location and perfect hotel. Extremely comfortable beds and upgraded
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anniversary stay

After booking our stay for our anniversary I enquired with the booking team to see if I could drop our luggage off early to try and keep it as a surprise for my wife. They were amazingly accommodating and even moved the bag to the room before our arrival later in the evening. On arrival we found out that we had been upgraded, an amazing surprise that made our stay even more special. We found our room with towel swans, rose petals and a hand written card from the team. Such lovely touches! The room was clean, spacious and comfortable. There is a little wear and tear if you look closer but it really doesn't detract from the character of the room or property overall. The bathroom is spacious with a lovely rainfall shower, his & hers sinks although it does get steamy as there is no extraction fan. For a single night stay it couldn't have been better and the team at the hotel always go above and beyond to make sure your stay is as amazing as you hope it will be. Checkout was simple, dropping the room key into a box on the counter, when asked our room number we were told we had a overnight parking charge despite not having a vehicle with us but on explanation this was quickly waved. We couldn't be happier with our experience and would happily stay again if we wanted to stay centrally in Norwich!!
Suite #1, Rockland - Bedroom
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely clean room with great shower.
Emile, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very small room , the room was close to the extraction fan outlet for the kitchen that was noisy from the early hours of the morning and throughout the day / evening. Staff polite , hotel condition was generally good however there was a flood near the breakfast room that was being fixed during breakfast . Fire alarm did go off a twice but only for short periods
Kerry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great central hotel
Melanie, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

T, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel, near the river and the cathedral, really close to the Playhouse, would definitely recommend and visit again
Karen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

M, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend!

Excellent location, value and quality hotel!
Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

High expectations exceeded

Efficient and friendly staff, clean and comfortable room, great breakfast! Situated near to the cathedral and a short walk to the marketplace the Maid's Head is perfect for a visit to beautiful Norwich.
Matt, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel was nice and the room was well decorated and fairly clean. The bed was not very comfortable and there was a disco going on and the sound of the bass from the music was so loud that we couldnt sleep.
Thomas, 1-night trip
Verified Hotels.com guest review