In the heart of Norwich, The Maids Head Hotel offers a warm welcome with its on-site restaurant, WinePress at Wensum. Enjoy kids' meals and in-room WiFi while you relax in this upscale hotel near Norwich Cathedral. Bike rentals are also available to help you explore Elm Hill and Tombland.
The Maids Head Hotel offers a fantastic location, putting you just steps from Norfolk Broads. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers love the helpful staff and overall property condition.
Languages
English
At a glance
DONE
Hotel size
84 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 12 and younger eat free breakfast
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (GBP 10.00 per night)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children's menu
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Bicycle rentals
Facilities
Built in 1287
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
iPad
Plasma television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
WinePress at Wensum - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 7.00 for children
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for GBP 10.0 per night
Rollaway beds are available for GBP 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10 per pet, per night
Parking
Uncovered self parking costs GBP 10.00 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich
Frequently asked questions
Does The Maids Head Hotel offer free cancellation for a full refund?
Yes, The Maids Head Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Maids Head Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Maids Head Hotel?
Yes. Self parking costs GBP 10.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at The Maids Head Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at The Maids Head Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.
Are there restaurants at or near The Maids Head Hotel?
Yes, there's an onsite restaurant, WinePress at Wensum.
What's the area around The Maids Head Hotel like?
The Maids Head Hotel is in Norwich City Center, a short 2-minute walk from Norfolk Broads and 8 minutes' walk from Inspire Hands-On Science Centre. Our travelers say the local area is very central.
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Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Restaurant
Bar
Food
Cities
Cathedrals
Bed
What guests liked
Breakfast options were varied and well done with a great selection to suit all tastes. (39 reviews)
Free parking was a convenient bonus for guests, with many praising its availability and proximity to the property. (21 reviews)
The property's restaurant offered good food and a lovely atmosphere, with many great dining options nearby. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
May 10, 2025
Cooooool!,,,,
The only issue we had was that the room was very warm but, after a call to reception, we were provided with a portable air conditioning unit.
Mrs N M J
Mrs N M J, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 6, 2025
marcus
marcus, 1-night trip
Verified Hotels.com guest review
8/10 Very good
May 1, 2025
LEE
LEE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 28, 2025
Great Hotel
Great location, nice hotel, great staff. Breakfasts were excellent. The bar could have had a better range of beers, but the staff, especially Rosa, were friendly and efficient.
The was nice and the bed was very comfortable. It was our second stay and we will be back.
Iain
Iain, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 27, 2025
Fantastic hotel
The staff were great, it was my wife’s birthday and they upgraded our room to a feature room for free and they had left a handwritten birthday card in the room. Very nice hotel would definitely stay there again.
Luke
Luke, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 21, 2025
Lovely hotel
Lovely stay. Only did one night so didn't sample everything on offerr. Staff very friendly hotel very clean, great location. Will definitely return.
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 21, 2025
Jamie
Jamie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 20, 2025
Scott
Scott, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 19, 2025
Staff were fab, brekkie was 10/10.
Luke
Luke, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 17, 2025
Megan
Megan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2025
Excellent
Excellent all round
Jason
Jason, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2025
Perfect stay
Perfect location and perfect hotel. Extremely comfortable beds and upgraded
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 12, 2025
Anniversary stay
After booking our stay for our anniversary I enquired with the booking team to see if I could drop our luggage off early to try and keep it as a surprise for my wife. They were amazingly accommodating and even moved the bag to the room before our arrival later in the evening.
On arrival we found out that we had been upgraded, an amazing surprise that made our stay even more special. We found our room with towel swans, rose petals and a hand written card from the team. Such lovely touches!
The room was clean, spacious and comfortable. There is a little wear and tear if you look closer but it really doesn't detract from the character of the room or property overall. The bathroom is spacious with a lovely rainfall shower, his & hers sinks although it does get steamy as there is no extraction fan.
For a single night stay it couldn't have been better and the team at the hotel always go above and beyond to make sure your stay is as amazing as you hope it will be.
Checkout was simple, dropping the room key into a box on the counter, when asked our room number we were told we had a overnight parking charge despite not having a vehicle with us but on explanation this was quickly waved. We couldn't be happier with our experience and would happily stay again if we wanted to stay centrally in Norwich!!
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 7, 2025
Lovely clean room with great shower.
Emile
Emile, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 6, 2025
Very small room , the room was close to the extraction fan outlet for the kitchen that was noisy from the early hours of the morning and throughout the day / evening.
Staff polite , hotel condition was generally good however there was a flood near the breakfast room that was being fixed during breakfast .
Fire alarm did go off a twice but only for short periods
Kerry
Kerry, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Apr 6, 2025
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 6, 2025
Great central hotel
Melanie
Melanie, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 5, 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 4, 2025
T
T, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 30, 2025
Lovely hotel, near the river and the cathedral, really close to the Playhouse, would definitely recommend and visit again
Karen
Karen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 29, 2025
M
M, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 27, 2025
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 23, 2025
Highly recommend!
Excellent location, value and quality hotel!
Helen
Helen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 16, 2025
High expectations exceeded
Efficient and friendly staff, clean and comfortable room, great breakfast! Situated near to the cathedral and a short walk to the marketplace the Maid's Head is perfect for a visit to beautiful Norwich.
Matt
Matt, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Mar 16, 2025
The hotel was nice and the room was well decorated and fairly clean. The bed was not very comfortable and there was a disco going on and the sound of the bass from the music was so loud that we couldnt sleep.