Guests
All properties in Santa Cruz de Tenerife, Santa Cruz de Tenerife, Canary Islands, Spain

Urban Anaga Hotel, Santa Cruz de Tenerife

4-star Santa Cruz de Tenerife hotel with 1 restaurants, connected to a shopping center

  • Free WiFi
From
$94 CAD

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Executive Double Room - Guest Room
  • Executive Double Room - Guest Room
  • Living Area
  • Family Room - Bathroom
  • Executive Double Room - Guest Room
Executive Double Room - Guest Room. Image 1 of 86
1 / 86Executive Double Room - Guest Room
Calle Imeldo Seris 19, Santa Cruz de Tenerife, 38003, SANTA CRUZ DE TENERIFE, Spain
8.8.Fabulous.
  • Amazing staff, great size room, perfect location & beautiful rooftop terrace bar & resto!…

    Aug. 23, 2021

  • It is well positioned for parking at Plaza Espana, right on the tramline, lots of local…

    Mar. 8, 2020

See all 61 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
    • Parking available
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 50 smoke-free guestrooms
    • Daily housekeeping
    • Near the beach
    • Restaurant and bar/lounge
    • Rooftop terrace
    • Breakfast available

    For families

    • Private bathroom
    • Free toiletries
    • Terrace
    • Daily housekeeping
    • Laundry facilities
    • Hair dryer

    What’s around

    • Heart of Santa Cruz de Tenerife
    • La Recova Art Center - 2 min walk
    • Guimera Theater - 2 min walk
    • Nuestra Senora de la Concepcion Church - 3 min walk
    • Plaza Iglesia - 3 min walk
    • San Francisco de Asis Parish - 3 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Double Room
    • Executive Double Room
    • Family Room

    What’s around

    Landmarks

    • Heart of Santa Cruz de Tenerife
    • La Recova Art Center - 2 min walk
    • Guimera Theater - 2 min walk
    • Nuestra Senora de la Concepcion Church - 3 min walk
    • Plaza Iglesia - 3 min walk
    • San Francisco de Asis Parish - 3 min walk
    • Plaza de Espana - 3 min walk
    • Municipal Museum of Fine Arts - 4 min walk
    • La Naturaleza y El Hombre Museum - 5 min walk
    • Archeological Museum - 5 min walk
    • Nuestra Senora del Pilar Parish - 6 min walk

    Getting around

    • Santa Cruz de Tenerife (TFN-Tenerife North) - 26 min drive
    map
    See on map
    Calle Imeldo Seris 19, Santa Cruz de Tenerife, 38003, SANTA CRUZ DE TENERIFE, Spain

    At a glance

    Hotel size

    • This hotel has 50 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 2:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

    Special check-in instructions

    Guests will receive an access code.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite parking limited

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/cafe
    • Snack bar/deli
    • Room service (during limited hours)

    Things to do

    • Fitness facilities

    Working away

    • Business center
    • Number of meeting rooms - 1

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2019
    • Elevator
    • Safe-deposit box at front desk
    • Rooftop terrace
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Iron/ironing board (on request)

    Sleep well

    • Down comforter
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Memory foam mattress

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Anastasia - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 11 for children (approximately)

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Policies

    Only registered guests are allowed in the guestrooms.

    This property accepts credit cards, debit cards and cash.

    Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Also known as

    • Urban Anaga Hotel Hotel
    • Urban Anaga Hotel Santa Cruz de Tenerife
    • Urban Anaga Hotel Hotel Santa Cruz de Tenerife

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Urban Anaga Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Parking spots may be limited.
    • Sorry, pets aren't allowed.
    • You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
    • Yes, Anastasia offers Mediterranean cuisine. The dining venue will be unavailable from October 25 2021 to June 1 2022 (dates subject to change). Nearby restaurants include Baobab restaurant (3-min walk), El Lateral (3-min walk), and Compostelana (3-min walk).
    • Maintain your daily exercise routine at the gym.
    8.8.Fabulous.
    • 4.0.Fair

      If you like drum and base make this your base !

      A difficult review to write as I always try to see positives. Firstly the good, location wise this place is perfect, there that’s the positives covered. The roof terrace is in fact a nightclub that is open until 4am at the weekends and midnight the other nights, it is very popular and very very noisy. We were first allocated a room on the 5th floor the rooftop venue is on the seventh floor as we arrived on the Wednesday although disturbed by 1am things had calmed down little did we know what the weekend had in store. We came back from a day out on the Friday about 5pm and the hotel was already humming with noise we tried to retire at 11pm but the noise from drum and base music and revellers never let up and we finally fell asleep at 5.30 am. We then asked to be moved to a quieter room the reception staff did not seem surprised by our request but worryingly not concerned ether. We did have a better sleep the next night but worryingly access to the hotel floors is easily granted to the nightclub guests who use the passageways to conduct who knows what again disturbing sleep. This hotel claims to be four star, we have stayed in lots of four star hotels this is not four star. The rooms although spacious are basic and the amenities at this hotel non existent I cannot recommend this hotel unless you are attending the club upstairs when it will be perfect to roll back downstairs to your room.

      carol, 5 night trip, Mar. 9, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Big room.

      Big room. Comfortable bed, but synthetic pillows. Great location. Some bar noise on Friday and Saturday night.

      Alice, 4 night trip, Feb. 16, 2022

      Verified Hotels.com guest review

    • 8.0.Very Good

      It was a plesat stay

      Jon Tryggvi, 2 night trip, Dec. 30, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Good hotel super location

      Great super central location with tramstop just outside. Above average room size. Quite nice design although already a little tired. Super comfy bed. Staff were all super friendly espeacially @ reception. Good value for money hotel - I d gladly return or recommend it.

      Christian, 4 night trip, Dec. 29, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      It was a normal stay with no wow factor or impressive customer service skills from the staff. The room was clean, well organized and the hotel is well located.

      Manuel, 6 night trip, Dec. 28, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Business trip

      Would 100% stay again. Room was very spacious and clean. Brilliant location and friendly staff

      1 night business trip, Jul. 26, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Fab urban hotel

      Great location, fab restaurant and roof bar. Modern, clean and comfortable

      Paul, 3 night trip, Nov. 29, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      It wasn't clean enough, stuff do not speak English. I guess Hotel is getting high recommendation due to nice roof top bar.

      Greg, 3 night romance trip, Nov. 11, 2020

      Verified CheapTickets guest review

    • 8.0.Very Good

      Nice hotel, good location.

      A nice hotel, good location and great rooftop bar.

      1 night business trip, Nov. 3, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      ed the night

      Last second booking due to hotels.com booking us into a hotel that was closed! Literally stood outside to see if it was open and booked.we couldn’t have been better looked after.Even upgraded our room Breakfast had to be room service due to the Covid 19 rules but was great

      Wayne, 1 night trip, Jun. 1, 2020

      Verified Hotels.com guest review

    See all 61 reviews