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Room options

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Dog Friendly)

Premium bedding, down comforters, in-room safe, desk

Room (Dog Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Preferencial)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Preferencial)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Preferencial)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds (Preferencial)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, down comforters, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Double Beds

At a glance

Hotel size

  • 154 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 6 PM
  • Express check-in/out available
  • Minimum check-in age: 19
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19
  • Minimum Spring Break check-in age is 19

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 33 lbs per pet)*
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1990
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Shelvy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

NOE, 1-night trip
Verified Hotels.com guest review

2/10 Poor

First few day was good but then they held a 3 day dance event and its was parting every night till 2 or 3 in the morning no staff will say anything to the party for the loudness and cause of so many people they closed the pool for 4 days. Never again will we be staying there
carmen, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Stayed for 6 days. Friendly staff but a bit far from the centro.
Andres, 6-night romance trip
Verified Expedia guest review

4/10 Fair

The room is dury and have insects in the bed
Amparo, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Carlos, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Carlos, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

the condition of room is not good, the noisy from next door is clear heard in my room.
Verified Expedia guest review

8/10 Very good

Positives: hotel restaurant was good, shuttle service into the city, cleaning lady was nice, quiet area, Filamone (hotel porter) was always attentive and willing to help. Reasonably priced hotel. Negatives: 15 to 20 minutes from the city center depending on the traffic.
Verified Expedia guest review

6/10 Good

The hotel rooms have not been updated in a long time. For example the rug felt dirty. The bed's pillows felt old. The restaurant's food was very mediocre. However the hotel service was very nice and courteous.
Verified Expedia guest review