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All properties in San Jose, San Jose (province), Costa Rica
1 room, 2 adults

Auténtico Hotel, San Jose

3-star3 stars
Ave 5 and 7, Calle 40, Sabana Norte, San Jose, San Jose, 0, Costa Rica

3-star hotel with outdoor pool, near Sabana Park
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Clean and beautiful accomodations. Great breakfastNov. 26, 2019
  • Wonderful buffet breakfast included in the room charge. Also excellent food selection in…Sep. 11, 2019

Auténtico Hotel, San Jose

from $78 CAD
  • Junior Suite, 2 Queen Beds
  • Deluxe Double Room
  • Deluxe Twin Room, 1 Bedroom

What’s around Auténtico Hotel, San Jose

Landmarks

  • Heart of San Jose
  • Sabana Park - 3 min walk
  • Costa Rica National Stadium (Estadio Nacional de Costa Rica) - 19 min walk
  • Morazan Park - 30 min walk
  • National Park - 37 min walk
  • Museum of Costa Rican Art - 14 min walk
  • Estadio Nacional - 16 min walk
  • Mercado Central - 23 min walk

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 17 min drive
  • San Jose (SYQ-Tobias Bolanos Intl.) - 8 min drive
  • San Jose Contraloria Station - 13 min walk
  • San Jose Cemetery Station - 20 min walk
  • San Jose Sabana Station - 24 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-7:00 PM
  • Check-out time is noon
The front desk is open daily from 6:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Free pool cabanas
  • Ecotours nearby
  • Golfing nearby
Working away
  • Meeting rooms
  • Conference center
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1985
  • Elevator
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Mastico - Overlooking the pool and garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Auténtico Hotel, San Jose’s small print

Also known as

  • Auténtico Hotel
  • Auténtico Hotel San Jose
  • Auténtico San Jose
  • Autentico Hotel Costa Rica/San Jose
  • Auténtico Hotel Hotel
  • Auténtico Hotel San Jose
  • Auténtico Hotel Hotel San Jose

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 9 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Safes in guestrooms can be used for an extra charge

    Full breakfast is offered for an extra charge of CRC 6000 for adults and CRC 6000 for children (approximately)

    Airport shuttle service is offered for an extra charge of CRC 17700 per person (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Auténtico Hotel, San Jose

    • Does Auténtico Hotel offer free cancellation for a full refund?
      Yes, Auténtico Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is there a pool at Auténtico Hotel?
      Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.
    • Are pets allowed at Auténtico Hotel?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Auténtico Hotel?
      You can check in from 2:00 PM to 7:00 PM. Check-out time is noon.
    • Are there restaurants at or near Auténtico Hotel?
      Yes, there's an onsite restaurant.
    • Is airport shuttle service offered by Auténtico Hotel?
      Yes, an airport shuttle is available. The charge is CRC 17700 per person one-way.

    Recent reviews

    Very Good 8.2 From 196 reviews

    Exceptional 10.0
    Pool
    Everything was amazing and a lovely staff ❤️ We will definitely will go back there, but the water of the pool was very cold and was not great to be there I will totally recommend it to warm up the water at least from 6 pm until they close it as it’s open to the weather
    Monica, ca2 night romance trip
    Exceptional 10.0
    Very good. Clean,updated,location perfect.
    Very good. Clean, updated,location perfect, value for dollar good. Staff perfect. I would rate 4 star.
    Katherine, ca3 night romance trip
    Exceptional 10.0
    I had left an item and when I returned 3 days later they retrieved it . Excellent service all round.
    John Richard, ca3 night romance trip
    Exceptional 10.0
    Used as a starting point for our roadtrip - perfect for what we needed. Quiet for initial rest upon arrival. Nice pool and common area. Parking too. Staff very friendly :) we didn't explore the area a ton, but others in our group did and had no complaints.
    Breanne, ca1 night trip with friends
    Exceptional 10.0
    Clean and Convenient
    Nice, clean hotel. 20 minutes from the airport.
    Daljit, caTrip with friends
    Exceptional 10.0
    Clean and Convenient
    Great Hotel, clean, great service. 20 minutes to airport.
    Daljit, caOther trip
    Exceptional 10.0
    Excellent and friendly staff
    Excellent and friendly staff especially Katherine and Jaime at the front desk. Location was wonderful.
    Mohamed, ca3 night romance trip
    Exceptional 10.0
    Great hotel. Quiet. Friendly, helpful staff.
    William, us2 night trip
    Exceptional 10.0
    Good Hotel
    very nice stay. Friendly and helpful staff. Good Restaurant
    William L, us1 night trip
    Good 6.0
    Average hotel
    The staff were very helpful and pleasant. The hotel itself was clean but a little outdated. The room was clean but maybe a little smaller than average. Not much space in the bathroom or shower. The breakfast buffet was very basic and the scrambled eggs were a little runny for my taste. Overall this is an average to good hotel and I would recommend but I would have liked a few improvements.
    Ramiro R., us7 night trip

    Auténtico Hotel, San Jose

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