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Royal Sonesta Chicago Downtown, Chicago

Riverfront hotel in The Loop with restaurant and 24-hour fitness

  • Free WiFi
From
$217 CAD

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  • Room, 1 King Bed (State Residences) - Bathroom
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1 / 88Hotel Front – Evening/Night
71 E Wacker Dr, Chicago, 60601, IL, United States of America
8.4.Very Good.
  • I am not so much impressed with this Hotel comparing other hotels that I stayed. I think…

    Mar. 12, 2020

  • People are nice. Very service orientated. Will go back.

    Feb. 20, 2020

See all 2,169 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Parking available
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 381 smoke-free guestrooms
    • Restaurant
    • 24-hour fitness center
    • Valet parking
    • 24-hour business center
    • 24-hour front desk

    What’s around

    • In The Loop
    • Chicago Riverwalk - 1 min walk
    • Michigan Avenue - 3 min walk
    • Chicago Theatre - 4 min walk
    • James M. Nederlander Theatre - 6 min walk
    • House of Blues Chicago - 6 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed, City View
    • Deluxe Room, 2 Queen Beds, City View
    • Deluxe Room, 1 King Bed, River View
    • Deluxe Room, 2 Queen Beds, River View
    • Room, 1 King Bed, City View (Preferred)
    • Room, 2 Queen Beds, City View (Preferred)
    • Room, 1 King Bed, River View (Preferred)
    • Room, 2 Queen Beds, River View (Preferred)
    • Junior Suite
    • Executive Suite
    • Deluxe Suite
    • Premier Suite
    • Room, 1 King Bed (Columbus Residences)
    • Room, 1 King Bed (LaSalle Residences)
    • Room, 1 King Bed (State Residences)
    • Deluxe Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)
    • Room, 1 King Bed (Mobility, Columbus Residences)

    What’s around

    Landmarks

    • In The Loop
    • Chicago Riverwalk - 1 min walk
    • Michigan Avenue - 3 min walk
    • Chicago Theatre - 4 min walk
    • James M. Nederlander Theatre - 6 min walk
    • House of Blues Chicago - 6 min walk
    • Goodman Theater - 6 min walk
    • Grant Park - 6 min walk
    • Wrigley Building - 6 min walk
    • Chicago Cultural Center - 7 min walk
    • Harris Theater - 9 min walk

    Getting around

    • Chicago O'Hare International Airport (ORD) - 23 min drive
    • Chicago Midway Airport (MDW) - 17 min drive
    • Chicago, IL (PWK-Chicago Executive) - 31 min drive
    • Millennium Station - 6 min walk
    • Chicago Van Buren Street Station - 16 min walk
    • Chicago Union Station - 26 min walk
    • State Station - 4 min walk
    • Randolph-Wabash Station - 4 min walk
    • Lake Station - 5 min walk
    map
    See on map
    71 E Wacker Dr, Chicago, 60601, IL, United States of America

    At a glance

    Hotel size

    • This hotel has 381 rooms
    • This hotel is arranged over 39 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed*
    • 2 per room (up to 50 lbs)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms

    Parking

    • Onsite valet parking (USD 69 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Offsite parking nearby (USD 53 per day)

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Room service (during limited hours)

    Things to do

    • 24-hour fitness facilities
    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Fitness facilities

    Working away

    • 24-hour business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 16000
    • Conference space size (meters) - 1486
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Down comforter
    • Blackout drapes/curtains
    • Pillowtop mattress

    Things to enjoy

    • Individually furnished

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 37-inch plasma TV
    • Premium TV channels
    • IPod docking station

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator

    More

    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Dining

    Hoyt's American Tavern - This restaurant specializes in American cuisine and serves breakfast and lunch.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • Resort fee: USD 20.00 per accommodation, per night
    • Resort fee inclusions:
      • Fitness center access
      • Additional inclusions

    Optional extras

    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    • Rollaway beds are available for USD 30.0 per night

    PetsPay at property

    • Pets are allowed for an extra charge of USD 100 per pet, per stay
    • Service animals exempt from fees

    ParkingPay at property

    • Valet parking costs USD 69 per day
    • Parking is available nearby and costs USD 53 per day
    • Parking height restrictions apply

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

    Also known as

    • Chicago Grand Wyndham
    • Wyndham Grand Riverfront Hotel
    • Royal Sonesta Chicago Chicago
    • Wyndham Chicago Grand
    • Royal Sonesta Chicago Riverfront
    • Wyndham Grand Chicago Riverfront
    • Royal Sonesta Chicago Downtown Hotel
    • Royal Sonesta Chicago Downtown Chicago
    • Royal Sonesta Chicago Downtown Hotel Chicago
    • Wyndham Chicago Grand Riverfront
    • Wyndham Grand Chicago Riverfront
    • Wyndham Grand Riverfront
    • Wyndham Grand Chicago Riverfront Hotel
    • Wyndham Grand Riverfront Hotel Chicago
    • 71 Hotel Chicago
    • Hotel 71 Chicago

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Royal Sonesta Chicago Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs USD 69 per day.
    • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
    • You can check in starting at 3 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
    • Yes, Hoyt's American Tavern offers American cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include State and Lake Chicago Tavern (3-min walk), Rebar (3-min walk), and Sweetwater (3-min walk).
    • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Royal Sonesta Chicago Downtown also has a 24-hour fitness center.
    8.4.Very Good.
    • 10.0.Exceptional

      Great location Friendly, helpful staff Hoyt restraunt staff, Michael Was very helpful and personal and offered excellent tips on what to see

      3 night family trip, Jan. 1, 2020

      Verified Expedia guest review

    • 4.0.Fair

      The room was upgraded to a riverwiew. Housekeeping was poor, we had to phone at 4 pm once to gst our room made up. Towel supply was usually missing one or more items each day. The coffee maker did not work at first, and had to be replaced. Elevators were slow to arrive even at off-peak times.

      6 night family trip, Dec. 27, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      I liked how comfortable the hotel felt. That is all I have to say, you shouldn't be insisting I write more.

      JamesH, 4 night trip with friends, Dec. 23, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Good location, not need to drive, very silent and good view

      5 night family trip, Dec. 23, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great location and beautiful view of the river front. Room was clean and spacious. The only thing that puts a damp on our mood was the doorman has an attitude and demanded tip. No tips for him I'm afraid.

      1 night family trip, Dec. 22, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nice big rooms. Updated. Clean. Thoughtful staff, friendly.

      D, 4 night trip, Dec. 22, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great location. Great staff. Good food in restaurant.

      4 night trip with friends, Nov. 30, 2019

      Verified Expedia guest review

    • 6.0.Good

      I paid for a city view, and had a room facing another building. In addition, there was no hot water when I took a shower. For the price, and location, and the fact that the hotel was newly renovated it seemed, you'd think hot water would work. I was also surprised to learn that the hotel changed names between the time I booked it (three days prior to arrival), and when I arrived. I received no notification about this, which I thought was strange. It was a nice stay, and I did receive an upgrade because my room wasn't ready, but overall the lack of hot water turned me off to this hotel given the price.

      Sophia, 1 night family trip, Nov. 1, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Good but not special

      Doormen were great. Concierge and front desk not great. Elevator renovations made it difficult to come and go. Restaurant was okay. Location was great.

      3 night family trip, Oct. 8, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      our room was not ready until 7pm, our “city view” room was the back of a run down apartment building. Washroom door did not close or lock, water damage evident. Super busy in front of hotel, unable to park car to unload. Front staff not helpful, unorganized. Took over an hour and calls to front desk to have our luggage brought up. House keeping remade bed, but did not change linens. However, location was great.

      1 night family trip, Sep. 1, 2019

      Verified Expedia guest review

    See all 2,169 reviews